Walking into my kitchen late at night, opening my fridge door and being flooded with light! I didn’t fully appreciate just how bad my old fridge was until that moment! I had never heard of Charis bef... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got a Surprise from Charis partnered with EDF. They have sent a Parcel helping people with hot weather, Free Ice Tray, (I saved £2) Water Bottle (I saved £10) a plastic thermometer (saved £2... See more
Company replied
I had a really positive experience with Charis. Through one of their support schemes, I was able to receive a free washing machine and tumble dryer at a time when I really needed help. The proces... See more
Company replied
I was very pleased to be awarded the energy grant of £150 in 2025. Also then applied and was granted an updated appliance as my tumble dryer was 25 years old and no longer working. I really appreci... See more
Company replied
Company details
Written by the company
Charis aims to improve lives by providing support to those who need it via bespoke schemes that enable its clients to deliver their social responsibility commitments and commercial goals.
Contact info
Office 15B, Ground Floor, Westpoint, PE2 6FZ, Peterborough, United Kingdom
- 01733 421 021
- feedback@charis.group
- charisgrants.com
4.8
Excellent
383 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fabulous and at such a hard…
Absolutely fabulous and at such a hard time it was amazing to be given the item, plz if your in difficulty get in touch with the company
5 February 2026
Unprompted review
Reply from Charis
Thank you for encouraging others to get in touch. We run numerous schemes and are constantly looking for people we can help.
I’m very grateful for the support I…
I’m very grateful for the support I received through Charis.
The process was simple and smooth, and the help I received with the payment cards and household items has made a real difference for me.
Everything was clear, quick, and very well organised. I truly appreciate the kindness and support provided.
Thank you so much.
19 March 2026
Unprompted review
Reply from Charis
You are most welcome. Thank you so much for taking the time to share your experience.
Chairs grants
Was very easy and straightforward to apply great communication and great overall service,would highly recommend
19 March 2026
Unprompted review
Reply from Charis
Thank you. We really appreciate your recommendation and 5-star review.
Reply from Charis
Lovely to hear and thank you so much for taking the time to review us.
Fantastic
They were fantastic from start to finish.
I am very very very impressed by the whole experience.
Thank you so much it mean a great deal to me
23 February 2026
Unprompted review
Reply from Charis
You are most welcome. We are so pleased you are happy with our service and thank you for sharing your experience.
Reply from Charis
Fantastic to read. Thank you so much for your review. It makes all our hard work worthwhile.
Received the help I needed
Received the help I needed. What a wonderful charity.
12 February 2026
Unprompted review
Reply from Charis
We are very happy to have helped and thank you for taking the time to review us.
Communication regarding delivery to…
Communication regarding delivery to installation of the item was very quick and efficiently done,
24 February 2026
Unprompted review
Reply from Charis
Thank you so much for sharing your experience. We are so pleased you were happy with our service.
Excellent
Excellent service from start to finish. Delighted with my appliance. Very easy to apply.
19 March 2026
Unprompted review
Reply from Charis
That's so great to hear. Thank you so much for your review.
Thank you for the new appliance
Amazing scheme, very quick response and delivery
6 March 2026
Unprompted review
Reply from Charis
You are most welcome and we are so happy you liked our scheme
Had a wonderful service and experience
17 March 2026
Unprompted review
Reply from Charis
How lovely to read. Thank you so much for your review.
They were spot on.
They were spot on.. did the form online and they kept me informed and delivery was spot on too
Helped me alot
28 February 2026
Unprompted review
Reply from Charis
We are so pleased we were able to help. Thank you so much for sharing your experience.
Wonderful organisation Very pleased…
Wonderful organisation Very pleased with service and item I received
17 February 2026
Unprompted review
Reply from Charis
Thank you for your review. We are so pleased you were happy with our service.
Excellent
Was recommended through my energy supplier, didn't think I would qualify but the process was super easy and I was accepted
17 March 2026
Unprompted review
Reply from Charis
We are so pleased you were eligible and we were able to help. Thank you for sharing your experience.
UW and Charis funding
I was made aware of the scheme by my fuel provider and Charis, the application and following on of the award were made very easy and manageable, also this has had a great benefit to my monthly outgoings as I now own my own washing machine and tumble dryer
Thank you
14 March 2026
Unprompted review
Reply from Charis
You are most welcome. We are very pleased to have helped and we appreciate you sharing your experience.
Excellent service from start to finish
Excellent service from start to finish, all staff were very informative and helpful. Thank yous so much, yous have helped me out more than yous know.
19 March 2026
Unprompted review
Reply from Charis
You are most welcome and we are so pleased we could help. Thank you for letting us know.
Excellent service
came on.time delivery men were excellent they unpacked it and took.old fridge away along with packaging and made sure item was working before leaving
20 February 2026
Unprompted review
Reply from Charis
Great to hear. We hope you enjoy your new fridge and thank you so much for your review.
amazing company gave me a fridge and a…
amazing company gave me a fridge and a cooker whats not to like about them !! great
28 February 2026
Unprompted review
Reply from Charis
Thank you so much, we hope you enjoy using your new fridge and cooker.
Fantastic charity
Fantastic charity, helped me with a badly needed fridge freezer.
19 March 2026
Unprompted review
Reply from Charis
We are so pleased you are happy with your new fridge freezer. Thank you for sharing your experience.
Excellent service
Excellent service. Fast and efficient. It helped me when I needed it most. Thank you.
6 March 2026
Unprompted review
Reply from Charis
You are most welcome. Thank you so much for your review.
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