Chase EvansReviews 

Kin is very helpful and provided good information and suggestion.

We had a very smooth start of our renewal process, big thanks to Kin. Kin also explained the changes brought about by the Renters Right Bill. Thank you Kin! Very happy!

Abhijit from Renewals dept helped us with a seamless renewal of the current tenancy we're in. Thank you!

The process of the connection was smooth and pleasant. I am grateful to Kin Lee for helping me complete the communication of the renewal plan. When I raised questions or provided additional information, he was very patient and gave me clear and concise answers. Five-star rating

Very easy to get on with and pleasant .exchanges

Camille from the renewals team was very helpful throughout the process

Justin got in touch with us regarding our rent renewal and the changes happening as a result of the new Renters Right Act. His explanation was clear and helpful, and despite needing a reply from us confirming that we were happy to remain, he was very patient when I inevitably forgot to reply for nearly 2 weeks.

Avoid this company like the plague. Would have given zero stars if I could. Had a decent enough experience with them as tenants however the checkout process and everything afterwards has been nothing short of a nightmare.

There was zero communication from their side on how the checkout process will work. Nobody bothered to contact us and guide us through their process. When I contacted them on the last day, they tried to force me to come to their office in London to return the keys (mind you the property was in Luton) with their reason being 'its a very long journey for us to make'!!

I had asked them multiple times to keep an incoming post ,which I couldn't redirect as it was in transit, safe with them at the time of inspection. I was assured multiple times by Umar Sheikh (who will blatantly lie to your face) that this will be done and not to worry about this. To my surprise, the post was collected AND THEN RETURNED TO THE ORIGINAL SENDER without my knowledge. No reason was given as to why they felt the need to do so and it cost me more money personally afterwards to get that document back.

Last but definitely not the least, the deposit return process was nothing short of ridiculous. We vacated the flat on 31 March, deposit amounts were agreed to return two weeks later and the amount finally reached my bank account on 23 May!!! Again for no apparent reason. They will keep diverting the blame to either the landlord or anything else under the sun but will not accept that maybe their processes and procedures need a serious re-think. No updates were provided as usual during this whole process and I was always the one following up with them.

Avoid doing business with them for your own peace of mind!

The ChaseEvans agency staff Kin Lee was very helpful and responsive. He also provided detailed information about the tenancy renewal considerations. A very good experience in this tenancy renewal process.

Chase Evans Docklands Branch E14 were carefully chosen by us to sell our nearby flat. Anj. Hussain was the agent who guided us through the process with a combination of tenacity and polite, good humour. Additional help was also available from Immanuel Teferi. Their local knowledge was impressive and yielded results. Thank you.

The management service is efficient and reliable. The staff follow instructions well and complete tasks to a high standard, and specially thank you to Kin Lee

Chase Evans bought over the previous agency that was managing my apartment and the difference this has made to me has been remarkable. They're very efficient and have great systems, and I spend considerably less time (or perhaps even none) to have to chase people for things like repairs or paperwork. I recently renewed my lease and Abhijit Gooptu from the Renewals Department did an excellent job. He was very knowledgeable and prompt. Would recommend the agency and its people.

Camille has been looking after my account for the past few years and has always been helpful and reliable.

Your company provides excellent services. In particular, Justin is earnest and responsible as a professional, and he deserves high praise.

Renewals coordinator –Dainik did a great job!!!

We recently renewed our tenancy through this estate agent, and the whole process was handled smoothly and professionally. Communication with Abhijit Gooptu from Renewals Department was clear and timely throughout, and any questions we had were answered quickly and helpfully. Abhijit explained everything in a simple and transparent way.
Overall, a very positive experience—we appreciate his support (we had very exceptional family circumstances) and would be happy to continue working with Abhijit in the future.

I had a really positive experience working with Dainik as my Renewals Coordinator. He was professional, responsive, and made the entire process smooth and stress-free. Dainik took the time to clearly explain everything and ensured I felt confident in my decisions. His helpful and friendly approach really stood out, and I truly appreciate the support he provided throughout. Highly recommended!

Mint Mok was our rental property manager, she always looked after us and was very attentive to our needs. I highly rate chase evans.

One of the best and most experienced, reliable and organised estate agent in London for landlords. Competitively priced with a large tenant pool. We have used them for more than 5 years. There are no reasons for us to consider an alternative service.

Thanks Mint Mok and everyone else for looking after our properties.