this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more
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See what reviewers are saying
Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valu... See more
I have never ordered from Chasing Treasures but when I found the perfect jewelry box for my 16 year old I placed the order. I did not place the order until a few days before Christmas and selected... See more
wondering where my order is.....they mailed me a tracking number that for 4 days has said it is not in transit yet getting a little worried it won't make it for Chirstmas! Their customer tra... See more
Company details
Information provided by various external sources
Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.
Contact info
10307 W. Broad St, Ste 153, 23060, Richmond, United States
- 1-888-804-2542
- cs@chasingtreasure.com
- chasingtreasure.com
Great experience!
Good website, prompt service, careful packaging and they even refunded my unnecessary express shipping!
29 December 2015
Unprompted review
Very Pleased
Service was very good. Package arrived on time. Pleasantly surprised with the quality of the valet box.
28 December 2015
Unprompted review
Beautiful Item
I was unable to find the men's jewelry box I wanted for my son-in-law in various stores. Was so happy to find exactly what I wanted from Chasing Treasure. Actual product arrived without a hitch, was securely packaged and the quality of the box was beautiful -- just what I wanted. Thank you!
26 December 2015
Unprompted review
Fast delivery. Include tracking with order
Fast delivery. Send tracking info with confirmation
26 December 2015
Unprompted review
JEWELRY BOX ORDER
EXCELLENT PROMPT DELIVERY OF A QUALITY PRODUCT. I WAS WORRIED ABOUT MY ORDER MAKING IT IN TIME FOR CHRISTMAS AND IT WAS AT MY DOOR 2 DAYS BEFORE CHRISTMAS! I WOULD DEFINITELY ORDER FROM HERE AGAIN. I COULD NOT BE MORE PLEASED.
25 December 2015
Unprompted review
Product never arruved!
Cmas Eve and no peoduct after 7 days. Never use this business again.
25 December 2015
Unprompted review
Not pleased in Mississippi
No tracking information was sent to me. The name plate is being shipped separately and I still do not know when that will be .At the time I ordered the Jewelry box it was not explained to me that it would ship separately.
I sent a request twice for tracking information and never heard anything back. I cant seem to get anyone on the phone to help me find out what's going on. I just hope that the quality of the Jewelry box is better than the rest of this process.
21 December 2015
Unprompted review
Absolute pleasure!
They have a very helpful staff, I would recommend them to anyone. The jewelry box I purchased was top quality, and my daughter loved it.
20 December 2015
Unprompted review
Good selection and variety
Nice selection and prompt response to ordering.
15 December 2015
Unprompted review
Excellent Customer Service
Was able to correct the order after placing online. Great customer service!
10 December 2015
Unprompted review
merchandise shipped very quickly.
Snow babies came quickly and were packed adequately.
8 December 2015
Unprompted review
Thank You!
Communication was great, fast shipping! Love the Jewelry Box. Wife is going to love it too. Great buying experience
8 December 2015
Unprompted review
Recorded Customer Service
Your recorded customer service is annoying...2 attempts so far and no call back...looking for order tracking information.
5 December 2015
Unprompted review
Beautiful workmanship!
This wooden jewelry box looked beautiful online. When it arrived I was quite pleased by the workmanship and beauty. The shipping was fast. The experience was very satisfactory.
4 December 2015
Unprompted review
Men's Valet
This is a well-built product. The black leather is very nice. It was advertised.
29 November 2015
Unprompted review
Excellent communication and purchase was exactly as promised!
Purchase experience A+++
26 November 2015
Unprompted review
Great jewelry box!
I love the box inside and out. It helped me organize my jewelry and the exterior is beautiful.
19 November 2015
Unprompted review
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