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Chatleys Menswear Reviews 1,032

•
TrustScore 5 out of 5

4.9

Clothing Shop
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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, often highlighting the comfortable fit and accurate descriptions. The ordering process is frequently described as straightforward and easy, with many appreciating the wide selection available. Reviewers also commend the fast and efficient delivery service, noting that items arrive promptly and well-packaged. The customer service receives high marks for being helpful, professional, and responsive, with many people reporting positive interactions and quick resolutions to any issues.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the good fit,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of clothing and shoes, noting... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed and efficiency... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, quick, and... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more

Rated 5 out of 5 stars

Item well described on web site, fast service and well packed, arrived in a suit cover which was a plesent suprise and the sign of a good company. The jacket is of good quality , and compares favorab... See more

Rated 5 out of 5 stars

Simply great products and service. As a regular customer I have never been disappointed. This time I bought a summer hoodie and a smart polo top. You can trust Chatleys.

Rated 5 out of 5 stars

Very pleased with my on line experience with Charleys , Ordering was straight forward and I was kept up to date with my delivery. The garments purchased were a gift and they were well received. I... See more

Company details

  1. #26 of 620 best companies in Clothing Shop
  2. #2 of 29 best companies in Plus Size Clothing Shop

Information provided by various external sources

Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Espanage quality . I have been getting the espionage…

I have been getting the espionage t-shirts for my husband for a good few years as we were looking for something that was long to go over his stomach. They washed and ironed brilliant. I have just got him a new white t-shirt and the material is cheap and bad quality. It hasn’t been worn yet but i know it will go out of shape when it does. And after washing it.

22 February 2025
Chatleys Menswear logo

Reply from Chatleys Menswear

Hi, Thank you for your order. As far as we are aware there has been no change in the fabric, the weight of cotton and where they are manufactured. We are sorry you are disappointed and more than welcome to return the tshirt to us for a full refund or exchange. We sell many thousands of these and can honestly count on one hand in over 20 years of dealing with them an issue with one of their tshirts. Please accept our apologies and give us or call at your convenience so we can sort a solution out for you. Our tel number: 01617643331

Kind regards
Chatleys

Rated 5 out of 5 stars

Great Service

Ordered a winter coat lunchtime Wednesday, dispatched same day and arrived Thursday. Great service! Could teach others a lesson in great customer service,

Good price too

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Have bought from website and store many…

Have bought from website and store many times. Good quality menswear to fit all sizes. Easy to use website and very fast delivery. This time was to replace a tired Redpoint leather jacket with another Redpoint leather jacket as they are smart, last for ages and very warm. Can definitely recommend Chatleys.

20 December 2024
Rated 5 out of 5 stars

Brilliant experience

Called up to ensure the jeans would arrive on time and it arrived when it did. First time using website, but I've been a number of times in-store. Always had a very good service.

9 December 2024

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