I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more
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Company details
- #26 of 620 best companies in Clothing Shop
- #2 of 29 best companies in Plus Size Clothing Shop
Information provided by various external sources
Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.
Contact info
Market Parade 1a, BL9 0QE, Bury, United Kingdom
- chatleys.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Arrived very quickly
Arrived very quickly. Well packaged. Good communication throughout.
Perfect Service
Rang to check the address was correct. Delivered the next day. Items well packaged and exactly as described. What more could be asked for!
Greta Personal Service
I received a great personal service from Chatleys after being contacted by one of the representatives of the company after a problem with my order. This was all resolved so easily and with great efficiency and as a result of the personal service I have placed other orders since.
Fit was perfect and quality was…
Fit was perfect and quality was excellent Will be buying again from you
I needed to return a item that was too…
I needed to return a item that was too big and replace with a smaller one it was easy and the item came 2 days later no hassle
Excellent service
I have always had a great experience with these guys whether that be online or face to face. Thanks
Parcel arrived in good time and was…
Parcel arrived in good time and was left in a safe place
T shirts
Needed white T shirts for my husband to wear in bed while he was ill
At 4.55 on a Friday evening all sorted and in the post by following Monday
Very helpful staff
Great Customer Service
Great Customer Service. I had an issue with some shirts that I received. One phone call later - all was resolved. Many thanks.
The product is excellent quality and…
The product is excellent quality and arrived promptly.
Ive been here in person and the staff…
Ive been here in person and the staff are Friendly and will help you with what you're looking for / need. Online the delivery is quick theres some good options for payment Method highly recommend
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