Excellent service from a tradition brand. I ordered a nice pair of oxfords which unfortunately were too tight for my feet. The quality of the shoes was impeccable and even if I had to send them b... See more
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Company details
- #2 of 12 best companies in Shoe Factory
- #17 of 35 best companies in Boot Shop
- #4 of 9 best companies in Shoe repair shop
- #70 of 216 best companies in Shoe shop
- #1 of 9 best companies in Shoe Wholesaler
- #13 of 34 best companies in Formal menswear shop
Written by the company
At Cheaney, we believe that classic styles gain their reputation not by refusing to change, but through their ability to adapt to a world of constant variation - it is this innovation that has kept us at the forefront of English shoemaking for 135 years.
Contact info
69 Rushton Road, NN14 2RR, Desborough, United Kingdom
- 01536 760 383
- customerservices@cheaney.co.uk
- cheaney.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Absolutely beautiful
Absolutely beautiful . The best made boots i have ever had and in their own cotton shoe bags too!
Delivery was within 36 hours of…
Delivery was within 36 hours of ordering. Correct item supplied. Delivery was by DPD so delivery slot was accurate and more importantly notified reasonably far in advance unlike Evri who tell you the parcel is arriving a few minutes after the start of the delivery window. Slightly disappointing that they now charge you for delivery unless you spend over £300.
You need never buy any other shoe
Once you have a last that fits from Cheaney’s great range there is no need for bespoke shoes. The quality of shoes from loafers, Chelsea/chukka boots and deck shoes, is unsurpassed.
When it comes to Oxfords, Brogues and Derby’s the range is sufficient for every occasion and you will never regret buying these shoes as they will last superbly well and in the event that you need to have them refurbished for a fraction of the cost of a new pair the factory will take them in and send your shoes back as good as New.
Derbys ordered from Cheaney look good…
Derbys ordered from Cheaney look good and are very comfortable.
Disappointed
Disappointed. Chelsea boots less than 2 years old, both soles now with serious holes and the upper coming away from the sole. Irreparable according to assistant in the Jermyn Street store. I have Ferragamos that are 8 years old and still going strong. At this price point Cheaneys haven't been good enough.
Shout out to John
Want to give a huge shout out to John Pugh for assisting me with purchasing a fantastic pair of boots that had recently been discontinued. John was quick to respond to my queries and provided me a great discount on the boots, which I've barely taken off in the last month. I've purchased from some of the other UK Heritage brands before and these are definitely a cut above, even if they were not, the fantastic service has earned a returning customer.
If I could give 6 stars I would.
These shoes have the wow factor
These shoes have the wow factor. They definitely take you up a notch.
Amazing shoes delivered on time
Amazing shoes delivered on time. My husband was very pleased
Quality products received quickly.
The shoes are fantastic as always.
Cheaney shoes
The shoes are brilliant and arrived quickly. I am so glad to be able to buy a quality product made in England.
Fantastic pair of boots
Fantastic pair of boots. Robust sole. Casual, yet smart suede boots.
Fast and on time shipping.
I bought a pair of Brighstone R Brown Waxy Comman shoes and I must admit they are fantastic.
I bought a pair of Brighstone R Bro
For the price I did not think the…
For the price I did not think the quality and look of the leather belt did not meet my expectations.
Honestly the best boots I have ever…
Honestly the best boots I have ever bought. Beautiful quality and craftsmanship.
Cheaney Lifer
Hello Cheaney Team,
I have been a customer with you for the past decade.
My latest purchase was from the Cambridge store and was with you for repairs. I have just received the pair back and I am so happy with the work. I had also sent in a request to have it resolved with Dainite and you have done so.
I am pleased every time with the level of work you carry out and of course when I buy new shoes. It is a testament to your work that I have kept 3 of my 4 shoe purchases and the accessories as well. I might be a Cheaney lifer without knowing it.
Thank you very much.
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