cheap-taxis.com Reviews 476

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting that drivers are punctual, professional, and helpful. Many appreciate the high standard of the vehicles, which are often described as clean, comfortable, and well-maintained. The pricing is frequently highlighted as very reasonable, offering great value for the distance traveled. However, some customers were not happy with their experience, citing issues with drivers being rude, aggressive, or taking them to the wrong destination. There were also occasional reports of drivers being distracted, cars having mechanical issues, or being late for pickups, causing stress and inconvenience.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism.... See more

Staff

Users describe ambiguous interactions with staff. While many customers praise drivers for being punctual,... See more

Price

Clients share positive opinions on price, often finding it competitive and reasonable. Many reviewers noted... See more

Location

People report ambiguous experiences with location. Some customers were left on random streets or abandoned... See more

Delivery service

Consumers find delivery service experiences to be ambiguous. Some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using cheap-taxis for the last ten years, mainly for transfers between Palma Airport and Puerto Pollensa and have always received excellent service that is more akin to a chauffeur service... See more

Company replied

Rated 5 out of 5 stars

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. O... See more

Company replied

Rated 5 out of 5 stars

We used Cheap Taxis for a transfer from Reus Airport to La Pineda and back after a week. The driver Cosme was already waiting for us at the airport helped with our suitcase and the drive was very enj... See more

Company replied

Rated 5 out of 5 stars

Chambery to Meribel family transfer Good communications, good price, great, friendly driver - Andrejs, from Latvia, who enabled us to stock up at a down the valley supermarket to keep our self cate... See more

Company replied


Company details

  1. Taxi service
  2. Minibus taxi service

Written by the company

Choose cheap taxis.com for your taxi service from Bergamo, Verona, Palma, Ski from Geneva, Chambery and Innsbruck, Cheap-taxis.com transfers you can trust


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

476 reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is hour second time with cheap…

This is hour second time with cheap taxis.com Excellent very polite on time and very good drivers keep to speed limit and in no rush not like other taxis keep up the fantastic work and thank you. Definitely recommend see you again.

8 April 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks for the recommendation David and the 5 stars. Glad you enjoyed the service

Rated 5 out of 5 stars

Another amazing experience!

This is my second year using Cheap Taxis and both encounters have been nothing short of amazing! Reliable, polite and timely drivers with comfortable vehicles. Travelling with children, always asked what type of child seat or booster seat needed! Easy to find upon arrival and clear departure instructions and communications. But, most importantly Paul has gone out of his way on both occasions to help me with additional requests. Cannot recommend enough and will continue to use for your future trips! Thanks Paul and team!
Sarah

9 April 2025
Unprompted review
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Reply from cheap-taxis.com

Great review thank you so much Sarah. We love repeat customers knowing they are safe with us. Thanks for the recommendation and looking forward to seeing you again

Rated 1 out of 5 stars

KEEP WELL CLEAR

Initially cheap taxi were ok. Picked up on time and car was large BMW. UNTIL WE GOT PULLED UP IN A POLICE ROAD BLOCK OUTSIDE BENIDORM. We were left in the back of the car by police whilst they spoke to the driver for an hour. He kept saying we were his friends which was unusual as we had never met him before he picked us up. It turned out he was unlicensed and so was the car. We were left on the side of the road whilst they impounded the car and took the driver away. Great start to the holiday. We got a taxi the rest of the way. We contacted cheap-taxis, with no response. The day we were suppose to be picked up, which we declined, they text me to say 'was everything ok with the drop off'?????? We have had no response from them since even after we let them know what had happened.
I'm not sure how they are getting 5 star reviews, must be doing it themselves. KEEP WELL CLEAR. NO TAXI LICENCE, MEANS NO PROPER CAR INSURANCE WHICH MEANS NO HOLIDAY INSURANCE IN CASE OF AN INCIDENT. KEEP WELL CLEAR

24 March 2025
Unprompted review
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Reply from cheap-taxis.com

Michael many thanks for your feedback. I have looked in to this further upon you highlighting the issue the other day. On a side note we do not see any correspondence regarding the matter on the day from you or regarding your return here in the UK office. Carlos has since advised us you sent him a message regarding the matter and that the return wasn't wanted.
Again, upon speaking with Carlos to investigate further, it seems the driver had a mechanical issue with his Licensed vehicle (taxi) and was in the garage for an hour to be fixed. Your driver decided to fulfil your service with his own BMW until his Licensed vehicle (taxi) came out of the garage . I have stressed to our ground ops this type of issue cannot happen even if it was just one service. I can only apologise for this incident and is a first for all of us.
We randomly send out emails to audit our partners which was why you had one the other day and flagged the issue so many thanks for bringing this to our attention.

Rated 5 out of 5 stars

Highly Recommend

Great communication throughout. Quick replies to messages. Flight arrived early and driver was there to collect. Arranged 8am pick up on departure day and driver arrived on time. Highly recommended

24 March 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much Suzanne for the lovely review. Glad you enjoyed the service

Rated 5 out of 5 stars

Great Company

We are new to this company and although the deposit 10 Euro is low we had to pay the driver the full amount (IE for return journey ) when we were dropped off at our destination.
We were delighted with everything throughout and the driver on the return journey "Noel" was superb, Very friendly and such a good driver felt very comfortable in the car to the airport.
In short I would highly recommend this company they are easy to deal with reliable, we will definitely use them again .

3 March 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Keiran, many thanks for the great review and the recommendations - hopefully see you next time

Rated 5 out of 5 stars

First time using cheap taxis.com

Booked this company on 8th March from tenerife South Airport to Los cristianos and return from hotel on 15th March excellent service on time and very courteous drivers would definitely recommend and will book again next TIme I'm on holiday

8 March 2025
Unprompted review
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Reply from cheap-taxis.com

Great review Raymond thanks so much, hopefully we will see you again

Rated 5 out of 5 stars

Perfect!

First time using this company and I was sceptical as their price was good compared to other transfers available (Geneva to a ski resort) but everything was great, on time and a lovely driver. 10/10

14 March 2025
Unprompted review
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Reply from cheap-taxis.com

Lovely review Joe thank you. See you next winter

Rated 5 out of 5 stars

Excellent communication

Excellent communication, no problems whatsoever with the transfers, and very reasonable cost in comparison to others I looked. Highly recommended, and I will definitely use them again.

15 March 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks for the recommendation Ian and the 5 stars - looking forward to seeing you again

Rated 5 out of 5 stars

Tried and trusted service

Second time we’ve used this company for easy airport to ski resorts transfers. Easy booking, reasonable prices and good communications. Questions promptly answered via email, taxi drivers let us know exact pick up times and venues.
Comfortable clean vehicles, polite friendly taxi drivers. Trust this good taxi company

8 March 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks Rosie for the kind review. Glad all was ok again. See you next winter

Rated 5 out of 5 stars

Used theses in alicante for the first…

Used theses in alicante for the first time this year after years with beniconnect who failed to puck us up last year.
I won't be going back to beniconect.
Very pleased with this new service.

25 February 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Robin, thanks for the great review of our services and thank you for the 5 stars its appreciated - looking forward to seeing you again

Rated 5 out of 5 stars

The whole process was excellent

The whole process was excellent.
When we arrived at the airport our driver was there holding up a card and the transfer was good.

The transfer back was also good. Reconfirming with you was straightforward. The driver was there at the agreed time and drove us back to the airport with no problems.

What also gave me confidence was that, while booking, had managed to autofill my home address into the destination box! I was anticipating a nightmare, but when I emailed you Paul got back to me within a couple of hours and it was all sorted out for me.

Your taxi transfers are reasonably priced and the service, online and when in Fuerteventura, was excellent. We will definitely use you on our next visit,

15 February 2025
Unprompted review
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Reply from cheap-taxis.com

What a fantastic read Jo, thank you so much. Glad you enjoyed our transfer services in Fuerteventura. Many thanks again for the 5 stars and the recommendation. See you again soon.

Rated 5 out of 5 stars

Booked taxis to collect from Alicante…

Booked taxis to collect from Alicante airport plus the return trip. Driver was exactly on time and a really great service with easy and clear meeting points. Will definitely use again!

10 February 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks Simon for the great review. Looking forward to seeing you again

Rated 5 out of 5 stars

Great service

Great service! Booked return from airport to corralejo driver was waiting for us on arrival, return driver was early would definitely recommend.

1 March 2025
Unprompted review
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Reply from cheap-taxis.com

Many thanks for taking the time to review our service in Fuerteventura. Glad you enjoyed the service given and thank you for the 5 stars

Rated 5 out of 5 stars

Transfer to Milano

back from Milan the driver Antonio was very helpful and on time to collect our group. Good service

2 March 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the review and the 5 stars - We hope to see you again

Rated 5 out of 5 stars

Excellent service once again!

We booked transfer through Cheap Taxis this time last year from Fuerteventura airport to El Cotillo and again this time around for our February break.
The service is excellent; reassuring & clear communication before travel and both drivers were extremely pleasant and on the journeys to & from the airport. Highly recommended once again.

26 February 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the Recommendation Jon - great review thank you, hope to see you again fo another transfer

Rated 5 out of 5 stars

Transfer Fuerteventura airport / Correlejo

We hired Taxis for the transfer to and from Fuerteventura airport to Correlejo. Our driver met us with a clear sign and the ride was clean quick and courteous. On the way back, the driver was there bang on time and got us to the airport with lots of time for our flight. Communication from the company was also clear and prompt. Definitely recommend.

7 February 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks for the great review Les and thanks for the recommendation

Rated 5 out of 5 stars

Excellent company.

Paul and the team here never let us down. Always waiting patiently for us when we arrive. Used about 8 times now and the experience always flawless.

2 February 2025
Unprompted review
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Reply from cheap-taxis.com

Lovely to see a regular client pleased with our services - thanks for the five stars

Rated 5 out of 5 stars

Cheapest quote I could find

Cheapest quote I could find. I was a bit concerned that it would all be OK because I had to pay the transfer man cash on the day. I was worried that maybe nobody would show up. However he texted me on the day, showed up on time and was very helpful. He drove courteously and it was perfect. I will use this company again!

28 January 2025
Unprompted review
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Reply from cheap-taxis.com

Many thanks, yes we do have some unbeatable prices and service to go with it. Looking forward to seeing you again

Rated 5 out of 5 stars

Great communication and punctuality; friendly, safe drivers

Excellent communications: emails confirm all details clearly and direct text from driver the day before give name & direct mobile. Drivers: safe, punctual and obliging. By far the best transfer company I have travelled with over 30 ski trips.

18 January 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks for the review of your ski transfer service it's a great read and thank you so much for the 5 stars

Rated 5 out of 5 stars

Great company. Will definitely use again

Great communication form office and drivers to keep us informed at all times. Drivers were early on both outbound and return journeys. Also very friendly and chatty. Helped load all cases. We had 2x 8 seater minibuses both very clean and tidy. Highly recommended.

10 January 2025
Unprompted review
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Reply from cheap-taxis.com

Lovely review thank you so much Darren. Great to see you will be usiing us again and thanks for the 5 stars

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