cheap-taxis.com Reviews 476

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting that drivers are punctual, professional, and helpful. Many appreciate the high standard of the vehicles, which are often described as clean, comfortable, and well-maintained. The pricing is frequently highlighted as very reasonable, offering great value for the distance traveled. However, some customers were not happy with their experience, citing issues with drivers being rude, aggressive, or taking them to the wrong destination. There were also occasional reports of drivers being distracted, cars having mechanical issues, or being late for pickups, causing stress and inconvenience.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism.... See more

Staff

Users describe ambiguous interactions with staff. While many customers praise drivers for being punctual,... See more

Price

Clients share positive opinions on price, often finding it competitive and reasonable. Many reviewers noted... See more

Location

People report ambiguous experiences with location. Some customers were left on random streets or abandoned... See more

Delivery service

Consumers find delivery service experiences to be ambiguous. Some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using cheap-taxis for the last ten years, mainly for transfers between Palma Airport and Puerto Pollensa and have always received excellent service that is more akin to a chauffeur service... See more

Company replied

Rated 5 out of 5 stars

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. O... See more

Company replied

Rated 5 out of 5 stars

We used Cheap Taxis for a transfer from Reus Airport to La Pineda and back after a week. The driver Cosme was already waiting for us at the airport helped with our suitcase and the drive was very enj... See more

Company replied

Rated 5 out of 5 stars

Chambery to Meribel family transfer Good communications, good price, great, friendly driver - Andrejs, from Latvia, who enabled us to stock up at a down the valley supermarket to keep our self cate... See more

Company replied


Company details

  1. Taxi service
  2. Minibus taxi service

Written by the company

Choose cheap taxis.com for your taxi service from Bergamo, Verona, Palma, Ski from Geneva, Chambery and Innsbruck, Cheap-taxis.com transfers you can trust


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

476 reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

caring customer service

We have used cheap-taxis several times and every time had quick response from Paul and team to any queries that we had about the service. Vehicles and drivers always good. Our recent Alicante trip the driver showed us his phone with the mapping software and estimated trip time of 23 minutes - tracked it on my phone - spot on. Return trip we had a minibus to ourselves, pick up time as agreed. No stress transfers just right for a couple of oldies!

15 April 2024
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Reply from cheap-taxis.com

Fantastic review thank you so much Ray. Looking forward to seeing you for your next trip :)

Rated 5 out of 5 stars

Definitely 5* service

I was somewhat hesitant to book with this company for our transfer from Fuerteventura airport but I couldn't have been more wrong. Transfers both ways went on time without a hitch. Drivers were friendly and couldn't have been more helpful. Very reasonable charges much less than competitive companies and only having to book with a small deposit and pay the driver direct was perfect. Would definitely recommend and would use then again.

22 April 2024
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Reply from cheap-taxis.com

Thanks so much for the 5 stars and the recommendation. So glad you enjoyed our services, see you on the next one :)

Rated 5 out of 5 stars

Cheap-taxis.com

We booked cheap taxis for a return trip from the airport to our villa in Majorca last week. The service was easy to book on line and Paul was very helpful. I was a bit worried about having to pay cash for the whole trip on the outward journey but there was no need. The taxi was waiting at the airport when we arrived, and the taxi turned up on time for our trip back to the airport. The price was very competitive, and the car was clean and comfortable. I will definitely use this company again when a taxi is required abroad.

13 April 2024
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Reply from cheap-taxis.com

Thank you - nice to see you will be using our services again - thanks for the 5 stars

Rated 5 out of 5 stars

Excellent company very professional and…

Excellent company very professional and friendly. Have used company twice now. Very prompt and get you to your destination on time and stress free. Will definitely use again and highly recommend

12 April 2024
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Reply from cheap-taxis.com

Thanks Janet for the lovely review - thanks also for the recommendation, see you again on your next trip

Rated 5 out of 5 stars

Reliable & Value for money

Recently used cheap-taxis.com from Reus airport to Barra Roca. ( 30min trip ). Excellent service. Driver waiting for us , helpful, courteous & friendly. Vehicle spotless and had child seats included. Booked return and same service back. Will use again.

7 April 2024
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Reply from cheap-taxis.com

Perfect review Tony thanks very much. Nice to see you will use us again

Rated 5 out of 5 stars

Would not use any other company

This is the second time we have used this company, firstly to Murcia and most recently to Malaga. On arrival at Malaga a number of planes were delayed, including ours, the driver Jose had already contacted us by the time we had landed via text to say where he would be and how long, on arrival at our accommodation there was an issue regarding which reception we should be at, Jose went above and beyond to make sure we where at the correct place, even coming in to speak to the check in guys to ensure everything was in order.

Communication from Paul and Jose was excellent, car was spotlessly clean.

Would highly recommend this company would not use anyone else, such an efficient service.

6 April 2024
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Reply from cheap-taxis.com

Brilliant review of our services Carrie, thanks so much. We are looking forward to seeing you again.

Rated 5 out of 5 stars

Used this service for the first time

Used this service for the first time. Driver was waiting for us at Alicante airport(March 13th) with name board as we were told he would be and although he didn't speak much English he was very polite and efficient. Car was clean and comfortable and we arrived at our hotel in about 30 minutes.
Rang to confirm return journey as requested 10 days later and the gentleman was really nice and polite.
Return taxi arrived on time and again was very polite and helpful and quick.
All in all it was a pleasure to use the service and will definitely be using again later this year.
A fantastic service and excellent quality for the price. €110 return.
Please use this company when you can and you won't regret it.
Thanks

13 March 2024
Unprompted review
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Reply from cheap-taxis.com

Fantastic review thank you so much. Yes Benidorm is one of our most popular transfers from Alicante, our ground ops Carlo and his team do a great job. We are so glad you enjoyed our services and will use us again like many other clients who have tasted our services :)

Rated 5 out of 5 stars

Would definitely recommend these guys

Would definitely recommend these guys. We used them for our transfers from Fuerteventura airport to El Cotillo. Driver was waiting in the airport for us. We had a wee blip finding our accommodation (my fault). So I was a tad nervous about pick up. I emailed Paul who was able to change collection with no issues at all. Great communication and nothing was an issue. Super reasonable price compared to others with top noch service. So if your thinking about it just do it. Thanks guys 🥰

21 February 2024
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Reply from cheap-taxis.com

Thanks so much for the recommendation. Yes you can always get a fast response from us for any issues, we are always here for our customers. Thanks also for the 5 stars, see you next time

Rated 5 out of 5 stars

The Best transfer company I’ve ever used

I was struggling to find a private transfer but Paul went out of his way to find us return transfers at a really good price.
On arrival at Fuerteventura Airport the driver was there waiting for us with a name card, he loaded the minibus and set straight off to the hotel, great safe driver.
On return the driver turned up 10 minutes before we were due to leave which we didn’t mind and he wasn’t pushing for the 10 minutes either he said take your time, same again we had a minibus to ourselves and he drove very safely and got us to the airport on time.
Once again a big thank you to Paul and Michelle at cheap-taxis.com for all there help, will be using them again next year 👍

8 February 2024
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Reply from cheap-taxis.com

Lovely feedback thank you so much and the 5 stars. We hope to see you again with another great service.

Rated 5 out of 5 stars

Booked from Geneva to Belle Plagne

Booked from Geneva to Belle Plagne, both ways. Driver was in touch the night before, easy to find, communicative and helpful.

Same on the way back, driver was in touch, very helpful and straight to the airport. Had to get in touch to confirm adresss as think I probably put it in wrong, but it was no issue and confirmed that was all correct very quickly. Will absolutely use again, especially when skiing with lots of bags and trying to get to resorts can be difficult. worth every penny and made access to and from the airport seamless. Thanks again

24 March 2024
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Reply from cheap-taxis.com

Thanks Charlotte for the 5 star review, means a lot to us. Ski transfers can be quite complex at times and we put so we put in place lots of measures to make the process as helpful as we can for clients. Glad to see you will use us again for next year :)

Rated 5 out of 5 stars

Really good experience again

Really good experience again. First driver got stuck in traffic for Lyon pick up. We got immediate message from another driver, no delay, there to meet us with a smile. Smooth safe driving up and back to Alpe D’huez. Easy card payment.
Great office communication
It really makes a difference.
Wouldn’t use anyone else
Thk you

9 March 2024
Unprompted review
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Reply from cheap-taxis.com

Thanks for the lovely review and the 5 stars, nice to see you will use us again :)

Rated 5 out of 5 stars

Excellent

We booked for 5 from Geneva Airport to St Gervais.
Brilliant company. Very professional, there was lots of communication telling us our drivers name and giving us his contact details in case we needed to speak to him. Will definitely be using them again .

14 March 2024
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the 5 stars and looking forward to seeing you again :)

Rated 5 out of 5 stars

Best taxi transfer experience

I used this service on 5.03.2024.. from Fuerteventura airport to costa calma resort.. and return…I was amazed at the price, as it was way less than any other company was quoting on the internet, and the punctuality of both the pick up and return journeys..was so on time…paid the pick up driver the full fair as requested. A bit dubious but just sent a message to the number to contact, a day or two before , they messaged back within minutes to confirm the return journey…. Lowest prices I have ever found for Taxi transfers…thank you for such a good , stress free experience.

5 March 2024
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Reply from cheap-taxis.com

Great review Jackie thank you so much. We hope to see you again soon

Rated 5 out of 5 stars

Great Taxi Company

After reading many reviews for taxi services abroad, we decided to book with this company and I can't recommend them enough! Great service, lovely driver and affordable price! We used them for our trip to Lake Como in October and will be using them again in the very near future.
Kerry

8 October 2023
Unprompted review
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Reply from cheap-taxis.com

Thanks Kerry, yes reviews are 100% genuine. So glad you enjoyed our services. Looking forward to seeing you again

Rated 5 out of 5 stars

Great Service

Never used this service before and chose it based on the excellent reviews. Our driver was waiting for us at Benidorm airport with a name board as we were advised he would be. We were driven to our accommodation in a really clean car and we were collected at the time we arranged for our return journey - in fact the driver arrived 25 minutes ahead of schedule. Everyone we dealt with was polite, efficient and friendly and we will definitely use them again. Highly recommended.

4 March 2024
Unprompted review
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Reply from cheap-taxis.com

Thank you so much Ian for the great review of our Benidorm services, it is one of our most popular with regular clients who get the same great service time and time again. Thanks for the recommendation and the 5 stars it is much appreciated. See you next time

Rated 5 out of 5 stars

Excellent Service

Would have no hesitation in recommending this taxi service. Driver was waiting for us at airport with name board. We were driven to our accommodation in a spotless minibus and we were collected at exact time we arranged for our return journey. Everyone we dealt with were efficient and friendly and we will definitely use them again.

5 March 2024
Unprompted review
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Reply from cheap-taxis.com

Thank you Mary for the lovely review. So glad you will become a regular like so many clients after using us. See you next time :)

Rated 5 out of 5 stars

100% recommend…

We used this company to transfer my wife and I to and from Treviso airport to Venice Piazzela Roma - the taxi driver was brilliant so friendly so knowledgeable and was on time both occasions the booking process was so simple and the price so competitive- would highly recommended and I will definitely use them again - excellent service

28 February 2024
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Reply from cheap-taxis.com

Brilliant review thank you so much and thanks for the recommendation and 5 stars :)

Rated 5 out of 5 stars

Super Company

What a delight to use this company. Met in Arrivals by driver with name board. Escorted to super clean mini bus and whisked away to our apartment as others joined a long queue for taxis. On departure day driver contacted to say motorway was very busy and would prefer to collect us earlier than planned to ensure a smooth arrival at the airport. Again super clean mini bus and pleasant calm journey with music playing. Can't recommend enough.

29 February 2024
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Reply from cheap-taxis.com

Thanks so much Brian for the lovely review of our services and thanks for the recommendation :)

Rated 5 out of 5 stars

Great service reccommended

Booked for the first time for a transfer from Tenerife Airport to our apartment
Our driver was waiting for us once we had collected our luggage.
We were taken straight to our taxi which was a small mini bus very clean & tidy & dropped off outside our apartment.
As instructed I contacted them the day before our return journey & asked if they could pick us up at a different entrance to our apartment & they actually sent a picture to check the exact location.
On the pick up day the taxi was already waiting for us .
I would definitely use Cheap Taxis again excellent service.

30 January 2024
Unprompted review
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Reply from cheap-taxis.com

Thanks Janette for the 5 star review - looking forward to seeing you again

Rated 5 out of 5 stars

Great service

Great service, on time and reliable. This is the second time I have used them. First time was Benidorm and then Fuerteventura. Waiting with my name on a board on arrival and on time for departure.

6 February 2024
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Reply from cheap-taxis.com

Thanks so much Wayne for the great review - looking forward to your next transfer :)

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