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See what reviewers are saying
I initially had some doubts dealing with them for the first time because I wanted ticket booking funds to be deducted in advance as an assurance as well as getting confirmed. The agent assured me of c... See more
Company replied
I booked a trip to Cancun and had some questions regarding the airline confirmation #. Alex was very helpful and quick to send me the information I requested. he also made sure I was satisfied with ev... See more
Company replied
Steve from Flights Bank was absolutely wonderful!!! Super helpful and kind, I had an emergent situation with a death in the family and had to change my flight around to attend a funeral and he was EXT... See more
Company replied
Company details
Written by the company
cheapflightsbank.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.cheapflightsbank.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our helpdesk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs.
Contact info
United States
- cheapflightsbank.com
3.9
Great
61 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Price for Same Day Roundtrip tickets
I had planned a one day trip to take care of very important matters. I had to be in Georgia for one day at a specific time and back in Florida same day. I found a very unbelievably good deal for a same day round trip fare on the Cheapflightsbank website. After I purchased my ticket, a representative notified me by email to confirm my purchase which I did immediately. I was informed by a live rep via phone, I would get the flight confirmation in a few days and my boarding pass within 24 hours of my departure. I called customer service to ask a few questions and was happy I was able to get answers to my questions as expected. It was my first time flying Frontier and using Cheapflightsbank. Cheapflightsbank came through for me. I will definitely use them again in the future!
22 November 2024
Unprompted review
Reply from Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
My greatest experience was how the…
My greatest experience was how the agent was so attentive to my satisfaction on his services that he gave me and he was very detailed oriented as to what I was needing for my trip, this was on 11/14/2024 going to MIA and returned on 11/16/2024 back to DFW. It definitely was a stress free trip, I which my trip are always the same as this one weather domestically or Internationally. 👍👍👌👌
14 November 2024
Unprompted review
Reply from Cheapflightsbank
Dear Customer,
Thank you so much for taking the time to share your positive experience with CheapFlightsBank. We are thrilled to hear that you found our flight booking services to be top-notch and that you were satisfied with your overall experience.
At CheapFlightsBank, we are committed to providing our customers with the best possible experience when booking their flights. We understand that traveling can be stressful, and our goal is to make the booking process as easy and affordable as possible. It is great to hear that we were able to meet your expectations in this regard.
We truly value your feedback and appreciate your business. We look forward to the opportunity to serve you again in the future and help you find the best flight deals for your next trip.
Regards
Support Team
CheapFlightsBank.com
Thank coordinator Mike
Thank for coordinator Mike helping me, thank for spending time to deal with my tickets problem (⁎⁍̴̛ᴗ⁍̴̛⁎)
16 November 2024
Unprompted review
Reply from Cheapflightsbank
Dear Customer,
Thank you so much for taking the time to share your positive experience with CheapFlightsBank. We are thrilled to hear that you found our flight booking services to be top-notch and that you were satisfied with your overall experience.
At CheapFlightsBank, we are committed to providing our customers with the best possible experience when booking their flights. We understand that traveling can be stressful, and our goal is to make the booking process as easy and affordable as possible. It is great to hear that we were able to meet your expectations in this regard.
We truly value your feedback and appreciate your business. We look forward to the opportunity to serve you again in the future and help you find the best flight deals for your next trip.
Regards
Support Team
CheapFlightsBank.com
Mike is awesome
Mike is awesome! He gets me the best deals! He deserves a raise!
20 November 2024
Unprompted review
Reply from Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
Cheapflightsbank is the all time greatest!!!!
There are not words to describe the fabulous wonderful Care that this company provides for airline tickets. I made their job difficult with changes and problems, and they fixed every one of them with dignity, respect, and most of all caring about their customer I will use them from now on to book all of my travel Thank you bank for your amazing work
4 November 2024
Unprompted review
Reply from Cheapflightsbank
Dear Customer,
Thank you for the kind words. We’re delighted to hear that you had a great experience interacting with our support team. We completely understand how rewarding it can feel when your problem is solved effectively and we’re glad to hear that we were able to accomplish that for you.
Feedback like yours helps us hone our support process as it’s an indication of what we are doing right. We appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapflightsbank.com
Cheapest flight by far!
24 October 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
Cheap flight bank is Very professional
Cheap flight bank is Very professional, reliable, trustworthy no complaints. When I needed clarity they was there to confirm everything far as flight wise no problems and on time as I was told this is my second time using this company and will continue for future services.
23 October 2024
Unprompted review
Reply from Cheapflightsbank
Dear Customer,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was awesome and that you found our ticket crew members to be helpful. At CheapFlightsBank.com, we strive to provide exceptional customer service and make the booking process as smooth as possible.
We are delighted that our team was able to assist you in securing a good price for your flight. Our goal is to offer the best deals to our customers, ensuring that they get the most value for their money. It's fantastic to know that you were satisfied with the price you paid.
Punctuality is something we take very seriously, and we understand how important it is for our passengers. We are glad to hear that your flight was on time, allowing you to reach your destination without any delays. We work closely with our airline partners to ensure that our customers' travel plans remain on schedule.
Once again, we appreciate your kind words and your recommendation. It means a lot to us that you had such a positive experience with CheapFlightsBank.com. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again soon!
Best regards,
Customer Support
CheapFlightsBank.com
Does not contact to let you know your tickets are not availabe
Placed order for tickets for me and my toddlers, noone notified me my tickets weren't confirmed and now less than 12 hours before my flight after multiple calls and messages I am told I have no flight.negative stars would never use this company, please read the reviews and no this company is HORRIBLE
14 October 2024
Unprompted review
My flight was canceled and no one…
My flight was canceled and no one reached out but I was constantly calling them to resolve this issue , they had another flight for me & everything went smooth after that !
4 October 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
They got the best price at the last…
They got the best price at the last minute
5 October 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
Awesome professionalism.
Steve was great! He was very helpful throughout the process from buying the ticket till the time our flight took off. I was very impressed with their professional service.
I will surely use them again for future travels for my family. I recommend them highly.
24 September 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for your fantastic review! We’re glad Steve helped make your experience enjoyable. We look forward to assisting you and your family again at CheapFlightsBank.com!
Really happy this site exists
I’m a frugal traveler, and have found cheapflightsbank to consistently have the best prices across any site I search. Not only that, but they have excellent customer service who always check in on you shortly after booking.
The one thing you may not be used to if you’re more acclimated to traditional booking sites is the card processing procedure, which can take some time, but I haven’t had an issue receiving my itinerary/tickets within a short period after the card is approved.
After a long time of using sites like Google flights and other discount pages, I now always go directly to cheapflightsbank.
10 September 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for sharing your experience! We're delighted to hear that you consistently find the best prices with us and appreciate our customer service. We understand that our card processing may differ from traditional sites, but we’re glad you received your itinerary promptly. We look forward to being your go-to for all your travel needs at CheapFlightsBank.com! Happy travels!
No return phone call!
There is a number liated to call but noone ever answers. I have left 8 messages with my phone number and haven’t received a call back yet! I want to know if the flight I booked is legitimate and when will my card be charged?
2 September 2024
Unprompted review
Good services
Good services
Real oferta
Number one in customer services
1 September 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
Reply from Cheapflightsbank
Thank you for the fantastic review! We’re delighted to hear that you had an excellent experience booking with CheapFlightsBank. It’s great to know that our customer care team met your needs and that our rates were competitive. We aim to offer the best deals and service possible, so your feedback is incredibly encouraging. If you need any assistance in the future or have more travel plans, we’re here to help.
Best regards,
The CheapFlightsBank.com Team
+1 866-886-0836
Reply from Cheapflightsbank
Thank you for the fantastic review! We’re delighted to hear that you had an excellent experience booking with CheapFlightsBank. It’s great to know that our customer care team met your needs and that our rates were competitive. We aim to offer the best deals and service possible, so your feedback is incredibly encouraging. If you need any assistance in the future or have more travel plans, we’re here to help.
Best regards,
The CheapFlightsBank.com Team
My flight was canceled and nobody…
My flight was canceled and nobody contacted me. I had to rent a car instead and was over $800. When can I expect my refund?
5 August 2024
Unprompted review
Reply from Cheapflightsbank
I’m sorry to hear about the inconvenience you’ve faced with your canceled flight. I understand how frustrating this situation must be.
We have processed a partial refund for your canceled flight. Please note that the flight was canceled because the airline is not operating. The refund should reflect in your account within 5-7 business days.
If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. Thank you for your understanding.
Best regards,
The CheapFlightsBank.com Team
Everything was great an on time
24 July 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for your feedback! We're thrilled to hear that everything went smoothly and on time. At CheapFlightsBank.com, we strive to provide the best experience for our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
The CheapFlightsBank.com Team
Awesome Experience
It was an excellent experience booking flight tickets with CheapFlghtsBank. Customer care is very helpful and responsive. Rates are very competitive and better than offered by others, even better than rates offered by the Airlines.
29 July 2024
Unprompted review
Reply from Cheapflightsbank
Thank you for the fantastic review! We’re delighted to hear that you had an excellent experience booking with CheapFlightsBank. It’s great to know that our customer care team met your needs and that our rates were competitive. We aim to offer the best deals and service possible, so your feedback is incredibly encouraging. If you need any assistance in the future or have more travel plans, we’re here to help.
Best regards,
The CheapFlightsBank.com Team
On time with my ticket
On time with my ticket. Great customer service. Helpful keep up the great work
3 July 2024
Unprompted review
Reply from Cheapflightsbank
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent customer service and ensuring our passengers have smooth travels is always our top priority. We look forward to welcoming you onboard again soon!
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