CheapOair.ca Reviews 7,469

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and professional attitude, making the booking process smooth and easy. Many people highlight the exceptional customer service, noting that agents are knowledgeable and provide detailed explanations. The overall service is often described as excellent, with consumers appreciating the efficiency and user-friendly experience of the online booking system. However, some customers also noted issues with pricing, mentioning that the cost of flights sometimes increased during the booking process or that additional fees for services like seat selection were not clearly communicated. A few other people also felt that customer service could be unhelpful in certain situations, particularly when trying to make changes to existing bookings.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the professionalism, patience, and... See more

Booking process

Consumers find the booking process to be a positive experience. Many customers report that booking was easy,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being polite,... See more

Price

People report ambiguous experiences with price. Many customers found good or reasonable prices, with some... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction, praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All steps were completed successfully, however I was dealing with an agent from India. He was very patient with me and did his best to allow me to understand for which I am very appreciative. I am hea... See more

Company replied

Rated 4 out of 5 stars

Everything was going great until I had to pay and then it wouldn't take my payment info. I called support to find out why and he informed my that the price of the flight had gone up while I was trying... See more

Company replied

Rated 4 out of 5 stars

My original online booking gave me alternate dates however I didn’t notice till after I had booked. It cost me much more to book on the date I wanted.

Company replied

Rated 4 out of 5 stars

You gave easier access to your information. The booking process was much easier, and you offered a better deal. No lengthy wait for human assistance.

Company replied


Company details

  1. Travel deals
  2. Travel agent

Information provided by various external sources

Find cheap airline tickets with exclusive cheap airfare deals. Book cheap flights, discount plane tickets, cheap air tickets & more. Save hundreds by booking cheap tickets on CheapOair.ca!

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

I made a reservation on this page a few…

I made a reservation on this page a few months ago, my trip was in December and I had no problem and if I saved money

11 December 2025
Unprompted review
CheapOair.ca logo

Reply from CheapOair.ca

We are so glad to hear you had a problem-free trip in December and saved money! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

easy to book

easy to book

21 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're thrilled to hear you find our product easy to use! Your feedback is greatly appreciated.

Rated 4 out of 5 stars

Easier Access and Booking Process

You gave easier access to your information. The booking process was much easier, and you offered a better deal. No lengthy wait for human assistance.

21 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you found our booking process easy and appreciated the efficient service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy

Easy, convenient

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're thrilled to hear you find our product easy and convenient to use! Your feedback is greatly appreciated.

Rated 1 out of 5 stars

This site is terrible

This site is terrible. You can't have seat selection. You can't have luggage selection. All they want you to do is rent cars and hotels which I don't need.

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We appreciate you sharing your feedback. We are sorry our site did not meet your expectations. We do provide seat and luggage selection when booking online. We regret your experience was not satisfactory. If you need assistance, please contact us. We will be happy to help.

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing. They have 10 out of 10.

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you had an amazing experience with our customer service! Thank you for your kind words.

Rated 5 out of 5 stars

Booking with Ease and Confidence

it was easy to book in the first place but the reminders and updates are wonderful

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you found the booking easy and appreciate your positive feedback on our reminders and updates! Thank you for sharing.

Rated 5 out of 5 stars

GREAT

GREAT, THANKS

20 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Great customer service..knowledgeable…

Great customer service..knowledgeable of what I need done to book my trip and very pleasant and calm voice

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're so glad you had a great experience with our team! We appreciate your kind words about our service.

Rated 5 out of 5 stars

Good help to book

Good help to book

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're glad our booking process was helpful. Thank you for your feedback; we appreciate it.

Rated 4 out of 5 stars

Very easy to Book flights

Online process very clear and simple.

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We appreciate your positive feedback! We're glad our online process was clear and simple for you.

Rated 5 out of 5 stars

Questions answered

I like that I was able to receive answers to questions in real time.

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We are so glad we could provide you with real-time answers. Thank you for your kind words!

Rated 5 out of 5 stars

Reliable

I have booked all my recent flight with with cheapoair and have always had good and reliable results

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're glad to hear we've consistently provided good and reliable results for your flight bookings. Thank you for your continued trust!

Rated 5 out of 5 stars

your the best

The customer care was fabulous

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

We're happy you found our care fabulous. Thank you for the positive feedback.

Rated 1 out of 5 stars

They are scammers

They are scammers. I booked ticket, then realized name missing 3 letters, i called them 2 mins later and they refused to help or fix. They wanted me to pay them $500 to add 3 letters. Its insane, i never saw that before... THEY ARE SCAMMERS AND THEIR CUSTOMER SERVICE IS A JOKE.

19 May 2026
CheapOair.ca logo

Reply from CheapOair.ca

Thank you for your feedback. The airlines determine the rules of the ticket and if they allow name corrections or not. Unfortunately for many years airlines no longer allow changes to the names even a correction. As a travel agency we are mandated by the airline fare rules. We regret your experience was not satisfactory.

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