Cheapticketsdeal Reviews 

2,398
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members who go above and beyond to ensure smooth interactions and patiently answer every single question. Travellers also appreciate the straightforward booking process, noting that agents make finding appropriate flights and securing great discounts remarkably fast and easy. However, some reviewers were not happy with unexpected price increases or sudden changes regarding seat availability that occurred shortly after they finalized their online bookings. A few people experienced communication challenges when trying to address these unexpected ticketing problems and resolving them with support representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently praising how quick and easy it is to... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant savings compared to... See more

Service

People report positive experiences with service, frequently praising professional representatives who offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more

Company replied

Rated 5 out of 5 stars

I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more

Company replied

Rated 5 out of 5 stars

I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more

Company replied


Company details

  1. Travel agent

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,398)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam was really helpful!!!

Adam was really helpful!!!
I had a situation a day before I was flying, which has affected my holidays!
I have contacted to ask a couple of things, and I have just being helped by Adam, initially via chat, then he gave a call to explain me things better.
I have to say, he was really nice, very helpful and patient as I asked tons of questions.

15 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Paul,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Great experience at a great price

Great experience at a great price! Adam was also great and reassuring in the whole process.

2 September 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Penelope,

Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

I had a tight schedule and needed a…

I had a tight schedule and needed a specific set of flights that weren’t easy to find. Jack Thompson spent the time searching through multiple options and finally came up with an itinerary that worked perfectly for me. His persistence and professionalism were outstanding, and I left feeling like he truly cared about my needs.

1 September 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sadia,

Thank you for the kind words. We’re glad to see that your experience interacting with Jack Thompson from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Excellent service

Excellent service

31 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Shaid,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

My flight was canceled due to weather…

My flight was canceled due to weather and there were some issues I had on who to contact for a refund. Paul was very helpful both times I contacted live chat. I will use Cheapticketadeal again due to the extreme care that Paul took with me!

27 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sanket,

Thank you for the kind words. We’re glad to see that your experience interacting with Paul from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 1 out of 5 stars

Booked a round trip from dubia to UK…

Booked a round trip from dubia to UK for £350, 2 days later they refunded me and wanted £650 even though I had all confirmation, be very careful all is not what it seems

29 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Humphreys,

Thank you for your feedback, and we’re sorry to hear about your experience.

We’d like to clarify that the fare you initially booked was indeed confirmed in our system, pending a standard security verification process which is required to protect both the cardholder and our company from potential fraudulent transactions.

Following our protocol, we attempted to contact you multiple times via phone and email within 48 hours of your online booking. Unfortunately, we did not receive any response or confirmation during that time. As the travel date was urgent and approaching, and without the required verification, we had no choice but to cancel the reservation in line with our fraud prevention policies.

Please understand that fares are dynamic and subject to availability. By the time you reached out, the original fare was no longer available, and the updated fare reflected current airline pricing.

We apologise for any inconvenience this may have caused.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Hi i spoke to Bella Lopez

Hi i spoke to Bella Lopez. She was very friendly and extremely helpful.

29 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Niamh,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella Lopez from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

A special thanks to Tyler for making flight reservations super easy

A special thanks to Tyler for making the flight reservation easy for me!!! That was really worth it

28 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Harshwardhan,

Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Very professional sales person Luna…

Very professional sales person Luna May. Pleasure doing business with you.

28 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Steve,

Thank you for the kind words. We’re glad to see that your experience interacting with Luna May from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Emma Lee was very professional and…

Emma Lee was very professional and resolved my query quickly and efficiently
Very happy with the service

28 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Demeaco,

Thank you for the kind words. We’re glad to see that your experience interacting with Emma Lee from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

I had a great experience with my travel…

I had a great experience with my travel agent Andrew. He went above and beyond to make my booking smooth and even offered me a free carry-on bag, which was a wonderful surprise. Excellent service and highly recommended!

28 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Jin,

Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Thanks to Alma Garcia!

Thanks to Alma Garcia for quick and prompt respond. She solve our problem with grate intelligence and knowledge of the matter!
Thanks again, Alma!

27 August 2025
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Val,

Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Bella lopez was so friendly and…

Bella lopez was so friendly and helpfull during our request

28 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Nuray,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella Lopez from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Very helpful

Very helpful, I called them and help me with reservation which I was waiting for more than 12 hours. Thank you Jenny for your help

26 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Bassim,

Thank you for the kind words. We’re glad to see that your experience interacting with Jenny from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Incredibly helpful

she helped me with my reservation concerns and made sure that my card got charged accurately.

27 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Rajvir,

Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

great customer service

great customer service, fast and reliable

27 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Juri,

Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Amazing and satisfactory deal

Amazing and satisfactory deals save time by Alma

26 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Siddharth,

Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Big shout out to Jessica to helping us…

Big shout out to Jessica to helping us out, she was so helpful and polite!!

17 July 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Akki,

Thank you for the kind words. We’re glad to see that your experience interacting with Jessica from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Service was really good

Service was really good

26 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Dejan,

Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Best Customer Service!!

I had a few difficulties with my booking but Zoe was such an amazing help. She was professional, patient and quick to answer my calls. I will definitely be booking again because of her awesome customer service!

25 August 2025
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Jade,

Thank you for the kind words. We’re glad to see that your experience interacting with Zoe from our team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

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