Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more
Company replied
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Review summary
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I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more
Company replied
I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more
Company replied
It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-910-0597
- support@cheapticketsdeal.com
- cheapticketsdeal.com
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Scam website
Scam website. They've clearly gamed trust pilot. Every positive review has only one post.
Significantly cheaper than anyone else. Until you book then they call you and demand more money to secure booking, end up spending much more.
Very pushy, emailed, messaged then called 4 times in 20 minutes when decided not to go ahead. No travel agency operates like this.
Edit: you were told VERY clearly that we no longer wished to pursue the booking. Why did you then proceed to bombard us with phone calls, emails, and texts, leaving blank voice messages with only the sounds of a call center? Your methods are pushy, highly unprofessional and I say again reeks of scammy behaviour.
13 September 2025
Unprompted review
Reply from Cheapticketsdeal
Hi Karim,
We take all concerns seriously, but your claim that we are a “scam” is concerning to us. We are a legitimate travel agency offering competitive fares.
It’s important to note that reviews on independent platforms are submitted by real customers. We categorically reject any claim of manipulation and welcome all feedback—positive or negative—as part of our commitment to transparency and continuous improvement.
We found no confirmed booking under your name, only a chat where you asked about luggage options. Our agent explained the option to pre-purchase baggage at a discounted rate—available only once a booking is finalized. When we didn’t hear back, we followed up to assist—not to pressure—and apologize if it felt otherwise.
We’re happy to clarify any concerns and hope to have the opportunity to serve you in the future.
Regards,
Support team
Cheapticketsdeal.com
Excellent service customer
Excellent experience..assisted by Andrew.
Thank you
13 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Samia,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Amazing customer service
Really happy with the price of the of ticket and also the amazing and helpful service that was provided by Eric who made sure everything was set up correctly and even managed to get the baggage added for no extra cost. Thank you so much. The price seemed too good to be true but it’s all confirmed and Eric even took time to call me back and make sure it’s all sorted
13 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Habib,
Thank you for the kind words. We’re glad to see that your experience interacting with ric from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Thanks to agent alma I got all the…
Thanks to agent alma garcia I got all the info. Thx a lot
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rigo,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Gary,
Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
It was easy to book
It was easy to book . Very professional service by Lea Martin .
Very humble and kind
16 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Sarbh,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Excellent service and price for our…
Excellent service and price for our holiday
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Matt,
Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I had trouble confirm my flight.
I had trouble confirm my flight.
But thanks to Tyler he was able to help me and explain everything.
He was so helpful and patience with all my concerns and answered all my questions.
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amon,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Bella is amazing.
Bella is amazing.
She is offering very good discount.
Thank you Bella
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rabia,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
This review for M.Jenny Smith from…
This review for M.Jenny Smith from Porter / air Transat, early this morning I bought the ticket online, I was not able to check-in online she helped me did it,
Many thanks to you
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Chansopheak,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny Smith from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Resolving isssue
Was contacted within a few hours of making a booking as there was an issue.
Kyra was extremely helpful resolving the matter and would recommend using this company it the future
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Usman,
Thank you for the kind words. We’re glad to see that your experience interacting with Kyra from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Kyra Lee is so helpful
Kyra Lee is so helpful, professional and insightful. Highly recommended
11 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Tharshan,
Thank you for the kind words. We’re glad to see that your experience interacting with Kyra Lee from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Jenny Smith was helpful
Jenny Smith was helpful, pleasant, and fast. She helped resolve my issue.
10 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Veronica,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny Smith from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Got great help from Alma Garcia
Got great help from Alma Garcia. Very detailed very responsive.
9 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Shreyas,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
False prices advertised
They advertise a price on Kayak and then call you asking for more money. I booked a flight for $660 and they asked for $820. I won't ever use them.
6 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Fabreeze,
Thank you for reaching out, and we apologize for the inconvenience caused.
After reviewing your booking, we found that the transaction could not be completed because the cardholder information provided did not match the records with your bank. For security reasons, all payment details must be verified before ticket issuance.
Additionally, please note that airfares are dynamic and subject to change at any time. As pricing is determined by the airline, the fare may have changed or expired by the time you contacted us—something unfortunately beyond our control.
We appreciate your understanding and are here to assist you further if needed.
Regards,
Support Team
Cheapticketseal.com
Excellent service
Had the pleasure of talking to Bella Lopez, she was super nice and helped me with sorting out my flight details.
6 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Leah,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella Lopez from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Unbelievable customer support, great prices
Great service, it’s been an amazing experience. Lea Martin (Priyanka) has been very helpful in resolving my queries. In the age of call centres keeping you on hold for hours, them picking up the phone on first ring is just unbelievable. Price wise, no need to say that they’re the most competitive I have found on my last two bookings with them and even small perks added to my ticket (like free baggage) are just awesome. I hope they’re able to retain great employees like Lea and continue providing top quality service.
4 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Tedros,
Thank you for the kind words. We’re glad to see that your experience interacting with our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Pleased with my service
I was able to get tickets at a very reasonable price however, did not know booking # Alan was very helpful in getting my seats selected and confirmed
4 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Dianne,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Bella was fantastic after I made a…
Bella was fantastic after I made a mistake with my booking she helped me very quickly and made it very easy to amend my booking
Thank you
4 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Graham,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
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