Cheapticketsdeal Reviews 

2,398
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members who go above and beyond to ensure smooth interactions and patiently answer every single question. Travellers also appreciate the straightforward booking process, noting that agents make finding appropriate flights and securing great discounts remarkably fast and easy. However, some reviewers were not happy with unexpected price increases or sudden changes regarding seat availability that occurred shortly after they finalized their online bookings. A few people experienced communication challenges when trying to address these unexpected ticketing problems and resolving them with support representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently praising how quick and easy it is to... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant savings compared to... See more

Service

People report positive experiences with service, frequently praising professional representatives who offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more

Company replied

Rated 5 out of 5 stars

I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more

Company replied

Rated 5 out of 5 stars

I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more

Company replied


Company details

  1. Travel agent

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,398)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hazel and the team were excellent in…

Hazel and the team were excellent in their service and the e-tickets arrived very quickly after the payment had gone through.

9 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Kuniko,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Kevin is a really amazing agent which…

Kevin is a really amazing agent which is help me alot till i got my tickets done, i do appreciate his help plus the offers and prices was great . Thank you kevin

6 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Mohamed,

Thank you for the kind words. We’re glad to see that your experience interacting with Kevin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

David is the Best!!!

I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets deal came into the picture. He offered me non stop tickets with Delta for almost the same price and added me a checked luggage as a bonus.
David is the Best!! Would definitely recommend!!

1 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Israel,

Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 4 out of 5 stars

Hazel did a great job following up with…

Hazel did a great job following up with me. She called back as promised to keep me informed and even went further to make sure my request was properly handled

4 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Martin,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

I went ahead and used Cheapticketsdeal…

I went ahead and used Cheapticketsdeal instead of my usual method of booking .
As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.
After completing my booking it was followed up by Kevin Peterson who was very attentive and helpful.
I double checked my ticket and confirmed documents and they are all on the Delta website .
So everything is in order at a great price .

4 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Kevn Peterson from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Very impressed with CheapTicketsDeal

Very impressed with CheapTicketsDeal! I was traveling as part of a large group and saw firsthand how much effort David put into helping everyone get the best deal. He was incredibly patient and kept working on the price even after we were told elsewhere that the fares couldn’t be reduced. He also went the extra mile afterward and got free checked bags for the whole group. Great service and a really hardworking agent. Definitely recommend David!

31 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Eli,

Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Excellent Service & Amazing Prices

Excellent Service & Amazing Prices — Highly Recommend! ⭐⭐⭐⭐⭐

We booked international flights for a large group through CheapTicketsDeal, and our experience was absolutely excellent. I especially want to recognize David, who was truly one of the best travel agents I have ever dealt with.

From the start, David was incredibly patient, courteous, responsive, and hardworking. Organizing international flights for a large group is not simple, especially when prices are constantly changing, but David was willing to put in the time and effort to find us the best possible options.

At a time when we were being told by other travel agencies that prices had increased significantly and that there was basically nothing they could do, David kept looking. He continued to come back to us with better and lower rates, rather than simply accepting the higher prices we were being quoted elsewhere. His persistence saved us a significant amount of money.

What impressed me even more was that David didn't stop working for us once the tickets were booked. He continued following up and was actually able to arrange a free checked bag for every member of our group. That was an unexpected and very appreciated bonus!

Throughout the entire process, David was always pleasant, professional, patient, and willing to answer our questions. He genuinely went above and beyond to make sure everything was taken care of.

David is an outstanding agent, and we are extremely grateful for all the work he put into helping our group. I would absolutely recommend asking for David if you're booking through CheapTicketsDeal.

Thank you to David and the entire CheapTicketsDeal team for making what could have been a stressful booking process so smooth and successful.

Highly recommended! ⭐⭐⭐⭐⭐

31 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Pearl,

Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Keven was excellent communicator and…

Keven was excellent communicator and lishner/ and what i need he understood and he deliver them.

2 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Tecle,

Thank you for the kind words. We’re glad to see that your experience interacting with Keven from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 4 out of 5 stars

Booking was a breeze

Booking was a breeze, and Riana, a travel agent, checked in to confirm I’d received my confirmation and e-tickets.

2 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Marsh,

Thank you for the kind words. We’re glad to see that your experience interacting with Riana from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

I got what I wanted and the Operator…

I got what I wanted and the Operator did great helping me

2 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear M Faisal,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Bella was so helpful

Bella was so helpful. and made the process so smooth
Thank you once again.

2 September 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Paul,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Kevin served me with much kindness and…

Kevin served me with much kindness and went out of his way to make me happy!!

31 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Moshe,

Thank you for the kind words. We’re glad to see that your experience interacting with Kevin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

The best experience!

This is the first time that I’ve use this site and was so scared that it was a scam. But Patrick was so patient with me and walked me through. He even went behond his duty to assure me. He even called me to let me own tickets are.

31 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Patrick from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Gagan,

Thank you for the kind words. We’re glad to see that your experience interacting with Emma Brown from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Best Customer Service

Hands down best customer service experience in years! Emma Brown handled our plans to perfection.

30 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Shane,

Thank you for the kind words. We’re glad to see that your experience interacting with Emma Brown from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Awesome 🤩 very thorough and helpful…

Awesome 🤩 very thorough and helpful with detailed information. Thank you!! Great job 😊👍🏻

30 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Robbi,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Derek helped us with our reservations…

Derek helped us with our reservations and was very helpful. He gave us a very good deal for our flight. He answered all my questions. He was nice and very pleasant to speak with.

29 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Derek from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Emma was very thorough and…

Emma was very thorough and professional. All questions answered

26 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Emma from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Emma Brown was a wonderful assistant…

Emma Brown was a wonderful assistant and I'm very happy with her services. If she doesn't get a raise, I'll be very unhappy. 10/10, it was only her who could solve my issue.

25 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Aleksandr,

Thank you for the kind words. We’re glad to see that your experience interacting with Emma Brown from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Easy to contact and reliable

Easy to contact and reliable

23 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Neenu,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

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