Cheapticketsdeal Reviews 

2,398
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members who go above and beyond to ensure smooth interactions and patiently answer every single question. Travellers also appreciate the straightforward booking process, noting that agents make finding appropriate flights and securing great discounts remarkably fast and easy. However, some reviewers were not happy with unexpected price increases or sudden changes regarding seat availability that occurred shortly after they finalized their online bookings. A few people experienced communication challenges when trying to address these unexpected ticketing problems and resolving them with support representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as very helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently praising how quick and easy it is to... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant savings compared to... See more

Service

People report positive experiences with service, frequently praising professional representatives who offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more

Company replied

Rated 5 out of 5 stars

I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more

Company replied

Rated 5 out of 5 stars

I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more

Company replied


Company details

  1. Travel agent

Written by the company

Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,398)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking

Derek cox was a great help thank

18 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Salma,

Thank you for the kind words. We’re glad to see that your experience interacting with Derek Cox from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Amazing!!! At the beginning I thought it was a…

At the beginning I thought it was a scam. I could not believe that CheapTicketsdeal could bit the price almost in a 50%. Then I decided to give it a chance. It was real.

5 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Mercedes,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Anna was a fantastic agent

Anna was a fantastic agent. Very helpful.

16 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sarah,

Thank you for the kind words. We’re glad to see that your experience interacting with Anna from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

I believe I just saved over $1,600…

I believe I just saved over $1,600 using CHEAPTICKETDEAL and Ms EMMA BROWN! On SOUTHWEST site it was $3,682.12 vs $1,993.00. Now the proof will be in October when the travel / vacation begins.

13 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Randy,

Thank you for the kind words. We’re glad to see that your experience interacting with Emma Brown from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

My experience was extremely pleasant…

My experience was extremely pleasant but most importantly seamless and stress free. The rep Natasha was very helpful and professional! Overall I had a great experience! Keep up the good work!! The booking experience was what impressed me the most!

10 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Kirk,

Thank you for the kind words. We’re glad to see that your experience interacting with Natasha from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Patrick was very helpful

Patrick was very helpful

8 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Samira,

Thank you for the kind words. We’re glad to see that your experience interacting with Patrick from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

there was an issue but lea martin took…

there was an issue but lea martin took care of it so it worked out and we are satisfied customers good deal recd the tickets fast

7 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Joel,

Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 1 out of 5 stars

SCAMMER!!! STAY AWAY!!

STAY AWAY!!! THESE ARE SCAMMERS!!!

Purchased tickets as normal, 3 days before the flight they call me and say my seats have been taken by the airlines... and that I have to travel to a different airport which is 300 miles from me if I don't want to lose this flight. Otherwise it's a full refund! No consideration about all the commitment I have made.

PS. All of their reviews that are 5 star are FAKE... have a read and you will see they are all the same just worded differently. CLEAR SCAMMERS

7 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Sarwar,

Thank you for sharing your feedback. We’re sorry for the frustration caused by the last-minute change and understand the impact this had on your travel plans.

The reservation was made under a highly discounted fare, and as noted in our confirmation, tickets are only guaranteed once the airline completes the issuance process. Unfortunately, the airline’s seat availability changed during this process, and we were unable to issue the same itinerary at the original discounted fare.

Our team explored alternatives, including a different airport, and where available, offered fares up to 50% below the prevailing airline price. A full refund was also provided as an option.

We regret that these options were not suitable for you. The situation resulted from airline availability and ticketing restrictions, not an intentional change by our team. We also confirm that our customer reviews are genuine and reflect individual customer experiences.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

The price made it great as it was lower…

The price made it great as it was lower than others I looked at. Hazel called to explain that they couldn’t pre-book my seats and refunded my money without any hesitation. She was very nice a professional.

7 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Niki,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Hazel Is really helpful

Hazel Is really helpful. I got my tickets and the deal is good.

7 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Darren,

Thank you for the kind words. We’re glad to see that your experience interacting with Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Very Efficient

Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I saved $100 on my round trip ticket was extra icing on the cake. Thanks for your personal and professional service. I will definitely use cheapticketsdeal.com again.

23 July 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Nadine,

Thank you for the kind words. We’re glad to see that your experience interacting with Alan and Hazel from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 4 out of 5 stars

The overall experience was good

The overall experience was good. The only problem was they offered to purchase seats at the time of booking and after issuance of e-tickets refused to honor the seat reservations and asked me to book the seats directly with the airline. Kevin was helpful on providing a prompt refund for the seat reservations. The deal value was truly cheaper than the cheapest tickets on the airline website and worked out for my family for a last-minute booking.

5 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Shantanu,

Thank you for the kind words. We sincerely apologize for the inconvenience regarding the seat reservations. After your tickets were issued, the airline's seat pricing had changed, and rather than charge you any additional amount beyond the discounted fare you had already secured, we recommended booking the seats directly with the airline. We're glad Kevin was able to assist you promptly

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Patrick was super nice

Patrick was super nice. I didn't believe it was real until last moment but it's true. Got my flights info and verified via jetBlue. Took 24 hours but oh well.

5 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Reviewer,

Thank you for the kind words. We’re glad to see that your experience interacting with Patrick from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Kevin was my customer rep at my booking…

Kevin was my customer rep at my booking time he is very knowledgeable about the process and call confirmed everything was perfectly fine and he provided his contact information for any questions or concerns this even made me feel more confident about my trip

5 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Yasmaira,

Thank you for the kind words. We’re glad to see that your experience interacting with Kevin from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Thank you so much Bella for your help…

Thank you so much Bella for your help in making sure I am able to checkin correctly and being so patient while I was do it. Very helpful. Great experience.

5 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Maher,

Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Natasha provided excellent service!

3 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Lana,

Thank you for the kind words. We’re glad to see that your experience interacting with Natasha from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Nora helped make a smooth booking

Nora helped make a smooth booking. Thank you!

2 August 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Mateja,

Thank you for the kind words. We’re glad to see that your experience interacting with Nora from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Lea was great helpful and very…

Lea was great helpful and very informative. Couldn’t beat the prices and will do business again

28 July 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Bernard,

Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Nora did a great job

29 July 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Gaganjot,

Thank you for the kind words. We’re glad to see that your experience interacting with Nora from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

Rated 5 out of 5 stars

Luna was an exceptional representative

Luna was an exceptional representative. She got me a great price for my trip. Will definitely use Cheaptickets in the future

27 July 2026
Unprompted review
Cheapticketsdeal logo

Reply from Cheapticketsdeal

Dear Johnny,

Thank you for the kind words. We’re glad to see that your experience interacting with Luna from our support team was exceptional.

Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Support Team
Cheapticketsdeal.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look