Allan and Hazel were amazing. At first I was suspicious because they kept calling and checking upon me. Personal Service isn't common anymore. They were there every step of the way. The fact that I sa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was searching for a good international ticket for 2 - 3 weeks and was considering making a stop for 7 hours to get a cheaper price, cuz the prices are insane... That's when David and cheaptickets d... See more
Company replied
I went ahead and used Cheapticketsdeal instead of my usual method of booking . As there are so many untrustworthy sites out there I was a little dubious as the ticket price was very reasonable.... See more
Company replied
It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone numbe... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-910-0597
- support@cheapticketsdeal.com
- cheapticketsdeal.com
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
lea martin helped me to book my tickets…
lea martin helped me to book my tickets show out to her for making it easy.
28 October 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ganya,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
SCAM BEWARE!!!!
SCAM BEWARE - DONT BELIEVE THE POSITIVE REVIEWS. We booked tickets through cheap flight deals from the UK to Dalaman at a good price. After booking we were contacted by an agent to write a positive review in exchange for cheap baggage. We checked in for our flights and were about to leave for the airport when we received a booking cancellation from the airline. We called the airline who cancelled the booking due to a ‘suspicious transaction’ so we had to rebook the flights at a extortionate cost. The customer services barely answer and when they do they take no accountability.
UPDATE: we received the refund and the additional money to cover the additional fare costs after numerous phone calls and lots of stress…
23 October 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ruth,
We sincerely apologize for the inconvenience you have experienced. Please be assured that we are still thoroughly investigating the issue with the airline. However, we would like to clarify that the reason provided by the airline for the cancellation does not appear to be accurate. Had it been a transaction-related issue, it would likely have occurred immediately after the payment, not weeks later.
On our part, we have taken full accountability by processing your full refund and arranging a reimbursement to cover the additional expenses you incurred due to last-minute rebooking. The reimbursement details have already been shared with you. Our goal has always been to ensure that our customers are not financially impacted in such situations.
We truly value your feedback and deeply regret the inconvenience caused. Please rest assured that we remain committed to resolving this matter and enhancing our processes to prevent similar issues in the future.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Paul really helped me out
Paul really helped me out. I appreciated his patience and direct communication. Honestly probably the best customer service experience I have ever had.
5 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Karanbir,
Thank you for the kind words. We’re glad to see that your experience interacting with Paul from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Thank you Lea Martin
12 October 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Fa,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Kyra was so helpful and kind
Kyra was so helpful and kind. Sorted out the issue in a few minutes. Thanks
13 October 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Mr Eko,
Thank you for the kind words. We’re glad to see that your experience interacting with Kyra from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea was very quick and helpful in…
Lea was very quick and helpful in finding my booking
1 October 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Sue,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I was searching for a cheaper option…
I was searching for a cheaper option flying from Las Vegas in October and found it on Cheapticketdeal. Lea was a big help in getting the e-ticket issued and all the details in order. Would definitely use again.
25 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Russel,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea Martine Was Great Customer Care…
Lea Martine Was Great Customer Care represented … Thank You Sweet Lady For Helping Me Out And Guiding Me To right steps
27 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I received the exact flights I needed
I received the exact flights I needed, quickly and at a reasonable price, after my initial flights were overbooked. Customer service (Adam Smith) was straightforward and efficient, expediting the overall process for me so that I was not delayed by complications.
4 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Karan,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Thank you Alan for helping me out…
Thank you Alan for helping me out finding the perfect flight for a great price, truly appreciated
19 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Mohamed,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I got excellent help from Alma Garcia
I got excellent help from Alma Garcia. I was having issues adding my kids names and I wanted some checked in baggage. She helped with everything and also added baggage for all the travellers which was extremely kind of her. Would definitely recommend.
19 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rizwana,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Alma Garcia provided an exceptional…
Alma Garcia provided an exceptional customer service; she is the best.
12 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Silvia,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma Garcia from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Sonia,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
I had an absolutely terrible experience…
I had an absolutely terrible experience booking my flight through CheapTicketsDeal. While my ticket appeared to be confirmed on your website (Booking Reference: APOWIG), the reality at the airport was completely different.
When I arrived to check in, the airline staff told me my booking was not confirmed and refused to assist me properly. I was sent back and forth between the check-in counter and the airline office, pressured to purchase another ticket, and left on the verge of missing my flight. Only after minutes of confusion — and just before the check-in desk closed — did the airline finally confirm my ticket with a simple click.
This ordeal caused extreme stress, shaking, and ongoing anxiety. I am now developing a fear of flying because of the distress caused by this booking.
To make matters worse, when I contacted CheapTicketsDeal, I was blamed for the airline’s mishandling. Your response was dismissive, telling me to contact the airline myself, rather than taking responsibility as the platform that sold me the ticket. Leaving your customers to handle a potentially catastrophic situation at the airport is unacceptable.
I do not recommend CheapTicketsDeal to anyone. Your platform may appear to issue confirmed tickets, but in reality, the service is unreliable, your customer support is inadequate, and the stress caused by using your website is completely avoidable.
29 August 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Djamel,
We’re truly sorry for the distressing experience you encountered during your recent trip. We understand how upsetting and overwhelming it must have been to face uncertainty at the airport. Please accept our sincere apologies for the stress and anxiety this caused.
To clarify, your ticket was correctly issued and valid on our end, which is why the airline ultimately allowed you to travel on the same booking. That said, the confusion at the airport and the way it was handled were unacceptable, and we fully acknowledge that no traveler should be put in that position.
We also regret if our initial response came across as dismissive. We did escalate the issue to the airline, and they have acknowledged a technical mishandling on their part. We’re continuing to follow up to ensure the matter is fully investigated and to prevent similar issues in the future.
Thank you for bringing this to our attention. Your feedback is extremely important, and we’re committed to learning from this to improve our service and support.
Regards,
Support Team
Cheapticketsdeal.com
Wilson Jones was very helpful
17 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Connor,
Thank you for the kind words. We’re glad to see that your experience interacting with Wilson Jones from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Adam was great
Adam was great
He made this whole experience very easy!!
17 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Thank you Bella for your amazing help…
Thank you Bella for your amazing help and service.
17 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Cedric,
Thank you for the kind words. We’re glad to see that your experience interacting with Bella from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Great deal and agent (Adam) was helpful
16 September 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Alex,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Reply from Cheapticketsdeal
Dear Julianne,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
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