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CheckMEND Reviews 243

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TrustScore 4.5 out of 5

4.5

Electronics & Technology
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Rated 5 out of 5 stars

Pay less than the price of a coffee for peace of mind and to find out if the phone you are paying on ebay, (in my case £700), is clean, not stolen, and most of all not tied to a contract that someone... See more

Rated 5 out of 5 stars

I previously wrote a bad review (mostly out of anger due to sky twisting things) I’ve now received a lot of help from Checkmend to try and resolve an issue that nobody else has been willing to h... See more

Rated 4 out of 5 stars

Sent my phone to one of the well known UK recyclers only to receive an email that this company had flagged it as stolen. Got the report from Checkmend which showed an Asset Watch so I followed this up... See more

Company details

  1. Electronics & Technology

Written by the company

CheckMEND is a service that helps the public and traders to avoid buying stolen property. We prevent over £35m per month of stolen property from being traded. Consumers are always at risk when buying used or refurbished property; a CheckMEND search before you buy can help you avoid a nasty surprise later. A CheckMEND report will alert whoever performed the search (retailers, corporations, insurers, police or members of the public) to the item’s history and status. You may purchase a used item that works for months or years, but when you try to sell it to a responsible trader, their check with us shows it was stolen before you bought it. This proactive crime prevention doesn’t always make us popular, but it does mean we’re doing the right thing. In the unlikely event that a record reported to us is incorrect, we provide full support to resolve it with the provider. Please, don’t leave a bad review because you didn’t like a result over which we have no influence. If you engage with our support team, we will always try to help.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick report

16 April 2024
Unprompted review
CheckMEND logo

Reply from CheckMEND

Hi Jon,

Thank you for taking the time to provide a review and your positive feedback on the speed of the service.

Kind regards,
CheckMEND Support

Rated 5 out of 5 stars

Stolen phone check.

I suspected that I had been sold a stolen iPhone online. Your check provided the evidence, which I used to obtain a full refund.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service, one minor quibble

Wonderful service, easy to use. I almost gave you a 4-star instead of a 5-star rating because when I signed up, I wasn't warned (or maybe I didn't see) that I would have to wait for an email with an activation link I would have to click before I could use my one free search.

As it was, I went directly to the search and inputted everything, but your service said I had to pay for that search which was confusing because I had been told it was free.

Thankfully, later I saw the email, activated it, and it worked perfectly. Not sure if there's a way to give the person who has just signed up an "can't miss" alert to wait for that activation email before they try their free search

16 November 2023
Unprompted review
Rated 5 out of 5 stars

It is best way control fruad.

18 September 2023
Unprompted review
CheckMEND logo

Reply from CheckMEND

Hi Zahir,

Thanks for taking the time to provide a review. You make a great point!

Kind regards,
CheckMEND Support

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