Cheddar Reviews 561

I purchased a M&S gift card on 23rd December to use that day and I could not open gift voucher ! I was going to use it for my Christmas food shop so had no choice had to put it on my M&S account especially at this time of year … still have to pay my my M&S account ! I did report the problem but thought no one responded..But I received a reply from Cheddar and they did respond to my problem but the email landed in my junk box ! Mustafa also sent a separate link and was I able to open the gift voucher so hallelujah 🙌 I had repeatedly tried to open it but the link solved the problem! So any problems good idea to check your junk mail ! I have since had help and support from Mustafa considering it was around the holiday period !

Had Cheddar for a while but kept forgetting to use it! Has come in super useful the past month doing Christmas shopping for a little extra unexpected cashback at some of my regular shops (even food shops like Tesco, Sainsburys & Morrisons) and always instant. Great friendly customer service too.

The team were very supportive in sorting out an issue I had, and the communication was excellent.

Don’t respond to customer service messages/requests.

Top tier customer service! Any issues I’ve had they’ve been dealt in a quick manner and have been met with great, friendly communication. The app is easy to use and I’d highly recommend others to use it! Many thanks to the Cheddar team :)

Brilliant customer service.

Thoroughly enjoy using Cheddar and have been a member since 2023! It's my go-to for cashback and the customer service is top tier

When I sign in it tries to sign me up again, they’ve removed my account and taken my money I earned! Seems like a scam!!

I noticed this app being discussed on Reddit and since then I have become a dialy user. I easily save £5 or so a week on my groceries and it is so simple to use, with digital gift cards available instantly. Recently I bought a TK Max gift card as a moving in present for a friend and saved a fiver on that straight away. The app interface is really good and reminds of Monzo for its simplicity and ease of use. Highly recommend the app. It is a no brainier and really think everyone should be using it. I have been using for about a year or so.

Friendly, professional, efficient and quick. Love the app too.

Unlike other platforms, I found the customer services agent Mustafa to be extremely helpful and personable. He responded quickly and resolved my issue almost immediately. It’s the little things!

I’ve used Cheddar quite a few times now and honestly really like it. It’s such a handy app for buying gift cards and getting a bit back in the process.

The first 5-6 times I used it I had no issues at all, and the cards worked perfectly.

I recently had a small issue with one of my gift cards and reached out to support. They replied really quickly (within a couple of days) and sorted everything for me. They even went above and beyond with a little bonus, which I didn’t expect at all!

It’s really rare to get that kind of friendly and genuine customer service these days, so I just wanted to say thank you to the team. I’ll definitely keep using Cheddar. I can’t recommend it enough :)

Bought Gift Card which was unusable within minutes notified Cheddar via their form on the 20th of October 2025 today 3rd of November refund hasn't even been initiated despite several emails, next to impossible to reach anyone by phone managed to get through to the assistant CEO Luke issue still not resolved.
Cheddar do better.

I have always really enjoyed using the cheddar app. You can get great savings on cash back in places that you actually shop in all the time. I love the fact that you can ‘gift’ gift cards to others users and I have had so much success with this app. The super boost function is great too. I recently had an issue with a gift card that didn’t work and cheddar managed to get me a full refund. I would definitely recommend this app.

App is perfect for finding discounts, and also an exceptional customer service

Cheddars support sorted out my problem and obtained a refund in 48 hours (over a weekend!!!) super service
Also Cheever as a general item I am finding very easy to use and very usful
Thank you

Easy to use app, getting cash back on purchases that I would have spend anyways, example: my weekly shop, visit to my local pub and gift vouchers for friends and family. Fast , efficient and friendly customer service team! Highly recommend! Keep up the good work ! Big thanks again to Mustafa for helping with my queries!

I have been using cheddar for a couple of years, I have saved loads of money and I love using it! They are super helpful when there is an issue too, highly recommend.

Great initiative and support is incredible, very swift!