Cheddar Reviews 561

Four different promo emails in 24 hours is excessive and frankly pretty rude. I would have been happy just unsubscribing and leaving it at that but the unsubscribe link doesn’t work in any of the emails so I’ll have to keep marking them as spam until my mail provider blocks them for me

The service from this team was outstanding! They worked efficiently, responded quickly, and paid attention to every detail. Throughout the process, they demonstrated professionalism and deep expertise, which gave me complete peace of mind. Everything went smoothly and exceeded my expectations. Thank you to the team for your hard work!

Cheddar are amazing! I love the fact I can get cashback on goods. Customer service always reply quickly and politely to my emails, and always with positive outcome. Thank you Cheddar!

Absolutely amazing customer service! Updated my details quickly and even sent me a costa giftcard to congratulate me on getting married! Thank you! ☺️

Awful customer service, don't respond and my requests don't display in an account.

Admittedly, I liked receiving the cash back on my card purchases, but when things go wrong customer services are poor to responding to your issues and concerns or even dealing with the problem.
I recently purchased a card for Asda for just over £176. It was declined at the till a number of times causing me huge embarrassment, with the cashier telling me that it was declined again and for all the queue behind me hearing all the conversation.
I had to use a credit card to pay for my shopping causing additional interest on my card in what I've been trying to clear!
I contacted Cheddar for support and up to now I'm still waiting for answers with £176 still sitting in my Cheddar wallet waiting for the problem to be resolved with no communication from their support team.
UPDATE: 25/09/2024
Customer support phoned me this morning to explain the issue fully.
The issue was with Asda and not Cheddar. I was offered a refund, but have since used the card successfully at Asda.
It meant such a lot in receiving a call from Cheddar and sorting the issue out.
My confidence has been restored!

Thank you guys so much, I promise to be loyal customers

I had an issue with a gift card, but the team at Cheddar quickly resolved the matter. Their customer service was responsive, efficient, and professional. Highly recommend!

Thank you Cheddar for your gift cards and cashback

Good customer support

Have made back so much money with cheddar, on my everyday spending and a little treat every now and again. It’s a huge help towards saving for Christmas and making that less stressful and costly.

I downloaded this app being skeptical about being paid to spend money.

However, over the period of about a year I earned over £60 on this app which i was able to withdraw and spend however I like.

I also has to update my name on my account which they made it super easy and simple to do.

It’s a great app, and it just runs in the background when you spend money.

Easy way to get cashback without doing anything except register your cards! Customer service was good too when I did not know how to remove an expired one. Was easy to sort once given instructions. Would recommend.

Great experience using Cheddar. I'm now in the habit of checking how much I can earn in cash back before paying at the till. I even combined my reward points for Costa and Sainsbury's the other day giving me an extra saving!

Great app. Very fast and easy to navigate. Really good offers and services

I had a problem with my bonus and a referral for a friend. Cheddar got back to me quickly and were courteous and efficient.

Great customer service.

Cheddar is great, the app is linked to your bank account, purchase a gift card which is then available instantly. Earn cashback on your gift card purchase a great way of earning a little extra. I had an issue with a gift card not loading, contacted support, they were able to resolve the issue quickly.

Really good App that works well and saves me money. I use it every day