Chedd ltd Reviews 538

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the staff's helpfulness and customer-focused approach. Many people appreciate the efficiency and promptness of the service, especially in emergencies, with issues often identified and resolved quickly. Reviewers also frequently mention the knowledge and competence of the engineers, who provide clear explanations and helpful advice. The company's communication is often highlighted as good, with staff members being particularly easy to deal with and keeping customers informed. Some customers also noted the tidiness and respect for property shown by the engineers during their work.

What people talk about most

Service

People report positive experiences with service, consistently highlighting reliability, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the company is reliable and... See more

Response time

Clients share positive opinions on response times, consistently highlighting the company's responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Chedd for a number of years for Boiler servicing. Always a friendly and professional service. Dan serviced our boiler again, always gives honest advice - never felt I've needed work done which wa... See more

Rated 5 out of 5 stars

Dan arrived on time, left his shoes on the mat and set to work giving our gas boiler its annual service. All went well and he was gone less than 30 minutes later. Friendly & helpful as ever, Chedd’s t... See more

Rated 5 out of 5 stars

GA Chedd Ltd are a brilliant company. We have used them for over 40 years both for the properties we manage, and our own boiler. They are a pleasure to deal with, conscientious and great at dealing... See more

Rated 5 out of 5 stars

Highly recommend this business. We have used Chedd Ltd for over 20 years now and have always had great service from them. The team is very responsive particularly in an emergency and have also helped... See more


Company details

  1. Gas engineer

Written by the company

Welcome to G A Chedd, we are a plumbing, heating & gas company based in Guildford and specialising in servicing, repairs and installation. Originally set up in 1980, G A Chedd became a limited company in 1993 and have grown from strength to strength. We currently have 4 engineers working for us, all highly experienced and qualified and bringing their own strengths to the business. For your peace of mind, we are Gas Safe Registered (no. 4573) and OFTEC Registered (no. C1626), covering all of our oil, gas & LPG heating services. We are also members of CIPHE (Chartered Institute of Plumbing & Heating Engineering) and are City of Guilds Qualified. For further peace of mind, we hold public liability insurance covering up to £5,000,000. Based in Guildford, we offer our services throughout Surrey, London, Hampshire and Sussex, working extensively in Guildford, Woking, Farnham, Godalming and surrounding areas. We offer a comphrensive range of services which include, but are not limited to, servicing, repairs, installations, power flushing and more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited today

Visited today, 21st Oct, for our hot air heating system to be serviced.
Engineer arrived bang on time and was extremely polite and very efficient with the work being done.
Would thoroughly recommend.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service; prompt, polite, very tidy and efficient. I felt completely at ease with with them in my home. I have used this company before and would certainly use them again.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful and well informed

Really helpful and well informed, we needed advice on a new boiler and issues with our heating system and Dan clearly explained the problem and provided a range of solutions.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Help in emergency …

Chedd responded at once to an emergency call when our hot water cylinder failed. Within two days, we had a new cylinder fitted at very reasonable cost. Their service was exemplary.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Reliable Chedd

Have always found this company arrive when they say. Serviced the boiler quickly and reliably and pointed out a fault with the flue, as it had not been installed correctly. This was Chedds' first visit to this boiler as we had only just moved into this property

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from the whole team, especially Josh who attended the appointment on time and quickly fixed the fault with my boiler and offer advice on how the system works

7 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look