Chelsea Baby Reviews 144

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were so impressed with the customer service!! We live up in Scotland and knew exactly what travel system we were looking for, however we were struggling to get it anywhere. We seen that it was avai... See more

Rated 5 out of 5 stars

Amazing service! What a brilliant company, delivery company failed to deliver my item and sent back to vendor upon emailing the vendor and having a short phone call they resolved the issue and got the... See more

Rated 1 out of 5 stars

I would avoid using this company again. Haven’t tried the products yet but they were very late in arriving. I was told I’d be receiving a substantial discount for the inconvenience they’d caused with... See more

Company replied

Rated 5 out of 5 stars

We went on a Saturday afternoon and a store assistant with red hair served us (sorry didn't catch your name!). The store staff are excellent and really knowledgeable. I was a bit stressed about findin... See more

Company details

  1. Baby shop

Written by the company

We here at Chelsea Baby are dedicated to bringing you the best possible brands at the best prices! We are the one stop shop for everything you need on your baby’s journey through life. From the moment you start planning your nursery, to potty training then learning to ride a bike and beyond! As parents ourselves we know how difficult raising children can be and how confusing buying all of the things you need and what questions you may have, such as, “which car seat is the best?” “Is this pram suitable for newborns?” ” What is the in Christmas present this year?” and more. That’s why our team of dedicated experts are here to advise and help you on your journey


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car seat

Quick and easy delivery great product as described

17 April 2023
Chelsea Baby logo

Reply from Chelsea Baby

Thanks for your review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look