I went to their site and because it uses “Shop” it automatically processed the order and immediately billed my credit card. Never asked a shipping address so this gift is going to the wrong place. No... See more
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Absolutely awful fabric,no quality,what you'd expect to find in Primark but at a much lower price. The fit is way off and more like a size smaller than what you actually order. Avoid,nothing like the... See more
Company details
Written by the company
Cherry Picks is a U.S based shop that offers the latest cultural trends with a unique twist! Shop for everything from wardrobe to home accessories and find those stand out pieces that speak to you. We have so many options that there’s bound to be something you’ll love. We’ve built a strong relationship with artisans, designers, and suppliers from all around the world to bring you their best products right to your doorstep. By shipping products directly from our warehouses, we’re able to offer free shipping and quality inspection for every product we ship out. We’re always working with new artisans and suppliers to further expand our product lines and support local talents worldwide. We’re all about premium. All our products are made from high quality materials with a commitment to sustainability. Our team is always working to ensure the best product is delivered right to your doorstep.
Contact info
651 N Broad St, Suite 206, 19709, Middletown, United States
- (302) 509-2606
- support@cherrypicks.net
- cherrypicks.net
2.5
Poor
54 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cute as, but some things are weird.
Cute as! But I have to say there is a weird tag on the overalls from another Chinese brand... Also my friend who bought the same overall had a different brown strap mine are synthetic and terribly made, using black thread where it should be brown. All in all, cute as. I love them, but I think they are very overpriced and the product manufacturing is inconsistent and likely not Japanese Denim.
Customer service was good.
17 August 2023
Unprompted review
Kigoku Linen skirt
I recently purchased the Kigoku Linen Skirt and I am loving it! It is so soft and comfortable, and it flows beautifully and the fit is great. I would definitely recommend this skirt to anyone looking for a stylish and versatile piece to add to their wardrobe.
1 August 2023
Unprompted review
rigged reviews
rigged reviews, show stars but actually no customers reviews, gave 5 star for a bad company, do no trust this reviewer
14 August 2023
Unprompted review
Reply from cherrypicks.net
Hello E Mon 👋
Thank you for your feedback and we sincerely apologize for any inconvenience.
We would like to invite you to contact us directly so that we can discuss your concerns in more detail and investigate further to take appropriate action.
We are always happy to hear from our customers and we want to make sure that we do our best to meet your satisfaction.
We would like to share our beloved customer's reviews and experience that include photos of the products they received: https://cherrypicks.net/cherry-picks-reviews/
Always glad to help and please feel free to reach out to us anytime 🙏
Kindest regards,
Cherry Picks Support
Wonderful clothes
Wonderful clothes! I love them so much. Great Japanese style und good quality fabrics. I will definitely come back.
12 August 2023
Unprompted review
Reply from cherrypicks.net
Hello Wiebke 👋
Thank you so much for your lovely feedback it means the world to us that we were able to met your satisfaction 🥰
We're always here to help. Please don't hesitate to contact us if you need assistance anytime.
We hope you have a wonderful day!
Kindest regards,
Cherry Picks Support
Super Cute!
Absolutely gorgeous, exactly like the pictures, and came right on time. Plus they helped me with the size and it turned out to be perfect! Will definitely be buying different styles in the future!!!
13 August 2023
Unprompted review
Reply from cherrypicks.net
Hello Fabienne 👋
Thank you so much for your wonderful feedback!
We're so glad to hear that you love your new overalls! It means the world to us that we were able to meet your satisfaction 🤩
We are always here to help and please don't hesitate to contact us if you have any questions or need assistance anytime.
Kindest regards,
Cherry Picks Support
I bought the Tohin overalls as a gift…
I bought the Tohin overalls as a gift for my sister and she absolutely loved them. Will definitely buy a pair for myself!
15 June 2023
Unprompted review
Reply from cherrypicks.net
Hello SuSu 👋
Thank you so much for your wonderful feedback it means the world to us we were able to meet your expectations!
We're so glad to hear that your sister loved the Tōhin Overall! We're confident that you'll love them as much as she does. A great choice and one of our best sellers 😍
Please feel free to reach out to us if you need assistance or information for size selection and we will gladly help out.
Kindest regards,
Cherry Picks Support
The clothes quality is awfull and the…
The clothes quality is awfull and the sizes are wrong. Now they want me to pay for the shipping to usa for returning them
14 June 2023
Unprompted review
Reply from cherrypicks.net
Hello Pau 👋
Thank you for taking the time to share your feedback and we are truly sorry to hear that you are not satisfied with the items received. We would like to assure you that we will do our best to make things right.
We would like to kindly ask you to contact our customer support team via our Help Center, and we will communicate with our management team and get back to you promptly.
Thank you for your patience and understanding and please feel free to reach out to us anytime 🙏
Kindest regards,
Cherry Picks Support
Really kind and attentive customer service
I was getting a little worried as I'd ordered some dungarees and they seemed to be taking a while to arrive (the tracking, which is easy to use, said they were with a courier, but it had been saying that for a while). The company immediately checked for me and within minutes were able to tell me my package was on the way...and in fact, it arrived through my letterbox very shortly after. I really felt cared for and reassured by the response. And the dungarees are FABULOUS!
18 July 2023
Unprompted review
Reply from cherrypicks.net
Hello Kirstie 👋
Thank you so much for your lovely feedback! It means the world to us to hear that you're happy with your new dungarees 😍
We truly appreciate you taking the time to let us know how you felt about our customer service. We're always striving to improve, and your feedback is essential to that process. We'll continue to work hard to make sure that we can provide a great experience.
Always glad to help and please feel free to reach out to us if you need assistance anytime 🙏
Kindest regards,
Cherry Picks Support
Strong formaldehyde smell in clothing…
Strong formaldehyde smell in clothing that does not come out with washing and has caused a serious chronic skin reaction for me. Avoid!!!!
8 July 2023
Unprompted review
Reply from cherrypicks.net
Hello Mary 👋
We are truly sorry to hear that you had a negative experience with our denim overalls. We take customer safety very seriously and we are concerned to hear that the overalls caused you a serious skin reaction.
We have taken immediate action to investigate the issue and ensure that our products are safe.
We sincerely apologize for any inconvenience or distress this has caused you and we have arranged for you a compensation as your satisfaction is our main priority.
Please feel free to reach out to us via our Help Center anytime and we will do our best to help out 🙏
Kindest regards,
Cherry Picks Support
Tōchaka Dress and Kōsen Pants
I've received recently my pants and a dress. I really love it. Thanks a lot!
15 June 2023
Unprompted review
Reply from cherrypicks.net
Hello Lilie 👋
Thank you so much for your lovely feedback! We're so glad to hear that you love the Tōchaka Dress and the Kōsen Pants. We take pride in providing our customers with high-quality products that they love, and we're happy to hear that you're enjoying them 😍
We truly appreciate you taking the time to leave us a review. Your feedback is really valuable to us and helps us to improve our products and services 🙏
Kindest regards,
Cherry Picks Support
Amazing shopping experience!
Ordered some overalls and dresses, they're super cute with excellent quality and fast delivery. Highly recommended.
21 June 2023
Unprompted review
Reply from cherrypicks.net
Hello Fayza 👋
Thank you so much for your lovely feedback! We're so glad to hear that you were happy with your items and that they arrived to you quickly 🤩
We hope to always meet your expectations and satisfaction!
Kindest regards,
Cherry Picks Support
I ordered a pair of overalls m
I ordered a pair of overalls m. They were enormous for me. I returned as instructed and received an e-mail stating they new nothing about the return. Have not heard anything since m. No refund…no overalls!
2 May 2023
Unprompted review
Reply from cherrypicks.net
Hello Anita 👋
Thank you for sharing your feedback and we are truly sorry to hear that you had a delay in receiving your refund.
We have checked with our financial team and we have confirmation that the refund has been issued. We apologize for the delay and we appreciate your patience.
We have also sent you an email with the Acquirer reference number (ARN) for tracking your refund.
Please check your inbox and if you have any further questions or concerns, please do not hesitate to contact us via our Help Center and we will gladly help out.
We appreciate your patience and understanding during this time. We hope that we can make it up to you with a better experience next time 🙏
Kindest regards,
Cherry Picks Support
Lovely clothes
Ordered from the UK, took about a week to arrive which was great. The dungarees are exactly as described, sizing is perfect and so comfortable. Will definitely be ordering more!
13 June 2023
Unprompted review
Reply from cherrypicks.net
Hello Erica 👋
Thank you so much for your kind words! We're so glad to hear that you love the dungarees. We're passionate about providing our customers with high-quality unique items that they love, and we're happy to hear that you're enjoying them 🥰
We also appreciate you mentioning that the dungarees arrived within a week. We strive to get our customers' orders to them as quickly as possible.
We're glad to hear that you'll be ordering more from us! We're always adding new items to our selection. Be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers🤩
Kindest regards,
Cherry Picks Support
Great custome service
First of all, their custome support is excellent. I had a problem with my order and they solved very quickly and they were very kind. I love the clothes style and the quality is really good :-)
12 June 2023
Unprompted review
Reply from cherrypicks.net
Hello María 👋
Thank you so much for your lovely feedback and kind words! 🥰
We're thrilled that you're satisfied with your new items, the quality, and our customer service. We're always working to improve our customer experience, and we truly appreciate your feedback.
Always glad to help and please be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers 🤩
Kindest regards,
Cherry Picks Support
I love this store
I love this store. The overalls are extremely comfortable and well made. I've tried a lot of overalls over the years because I like the look but these are the first I've bought that are stylish and comfortable enough to be my favorite pants to wear. Customer service is responsive and friendly.
9 June 2023
Unprompted review
Reply from cherrypicks.net
Hello Laura 👋
Thank you so much for your lovely feedback! 😍
We're so glad to hear that you love the overalls. We take pride in providing our customers with stylish and unique designs that they love, and we're truly happy to hear that you're enjoying them!
We're also glad to hear that you found our customer service to be responsive and friendly. We always strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations.
Always glad to help and please be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers 🤩
Kindest regards,
Cherry Picks Support
Ordered the Tochaka dress from this…
Ordered the Tochaka dress from this website. Was slightly worried about what the quality or fit would be like based on other reviews here, but it's perfect: exactly as advertised, good quality and fits well! My only quibble is it took a while to arrive but to be fair it arrived within the 15 day delivery window and the tracking information was regularly updated so I was kept informed throughout. Will definitely buy from here again!
9 June 2023
Unprompted review
Reply from cherrypicks.net
Hello Jess 👋
Thank you so much for your lovely feedback! We're so glad to hear that you were happy with the quality and fit of the Tōchaka Dress🤩
We're glad that the parcel arrived within the delivery window. We also appreciate you mentioning that the tracking information was regularly updated. We know that it's important for our customers to be kept informed about their orders, so we're always working to improve our shipping and tracking systems.
We're so glad to hear that you're planning to shop with us again! We're always looking for ways to improve our products and services, so your feedback is really valuable to us.
Always glad to help and please feel free to reach out to us anytime 🙏
Kindest regards,
Cherry Picks Support
The shirt would be fine if it weren’t…
The shirt would be fine if it weren’t for the ridiculous sizing. Size small, my usual size, looked and fit like a small child’s shirt.
To their credit, Cherry Picks offered me an exchange or credit
31 May 2023
Unprompted review
Reply from cherrypicks.net
Hello Paige 👋
Thank you for taking the time to share your feedback. We're sorry to hear that the item didn't fit you well. We understand that sizing can be a challenge and we're always working to improve our size charts and sizing assistance.
We'd like to thank you for accepting our offer as we always want to make sure that you're happy with your purchase.
If you have any further questions or concerns, please don't hesitate to contact us via our Help Center and we will gladly help out 🙏
Kindest regards,
Cherry Picks Support
Overalls you have to try!
I got the Shinjuku overalls for my wife as a present for her birthday. She is an overalls fanatic and she loves them! She can't stop wearing them. They are so comfortable and stylish. She has worn them to work, out to dinner, and even on a few errands. They are perfect for any occasion. I highly recommend them to anyone looking for a great pair of overalls.
7 May 2023
Unprompted review
Reply from cherrypicks.net
Hello Gabriel 👋
Thank you so much for sharing your feedback! We're so glad to hear that your wife loves the Shinjuku overalls. A great choice! 😍
The Shinjuku overalls are one of our most popular designs and we're so happy to hear that she's found them to be comfortable and the style met her satisfaction.
We truly appreciate you recommending our overalls. We're always looking for ways to improve our products, and your feedback is essential to that process. 🙏
Thank you again for your kindness and we hope you have a wonderful day!
Kindest regards,
Cherry Picks Support
Clothes are shipped from China
Clothes are shipped from China. You can get the same product on AliExpress for AUD30. Quality of clothing is poor and smells. Don't be fooled they are not a US company nor selling Japanese clothing.
17 May 2023
Unprompted review
Reply from cherrypicks.net
Hello there 👋
Thank you for taking the time to leave us a review. We're sorry to hear that you had a negative experience with your order and we will do our best to meet your satisfaction.
We've forwarded your feedback to our management and manufacturing teams to investigate the issue and we would like to kindly ask you to contact us via our Help Center as to arrange for you a compensation and check on your order item/s and the warehouse that dispatched your parcel, as we have multiple facilities to ship our products to our customers internationally.
We're committed to providing our customers with the best possible experience, and we'll do everything we can to make this right.
Kind regards,
Cherry Picks Support
Amazing Overalls
I bought a bunch of these Overalls as I LOVE a good overall. They came super quick in the post too considering I'm from the UK. Im only small around 5'5 and pretty skinny, using the guide I got some that fit pretty snugg , super comfortable too.
13 May 2023
Unprompted review
Reply from cherrypicks.net
Hello Kirsty 👋
Thank you so much for sharing your lovely feedback it means the world to us! 🥰
We're so glad to hear that the overalls met your satisfaction. We're also happy to hear that they arrived quickly and that they fit you well.
Always glad to meet your satisfaction and please be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers 🙏
Kindest regards,
Cherry Picks Support
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