Received through my Staunton Morphy Series set, and I'm really impressed with the quality and feel of the pieces, not to mention the board and box too. The price is also very competitive - I couldn't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #62 of 126 best companies in Game Shop
Written by the company
Chessgammon, as the name suggests, specializes in traditional board games, with a primary focus on chess and backgammon. What started as a modest venture on eBay and Amazon in July 2015 has blossomed into one of the UK’s premier chess companies.
Contact info
Unit 1, Lodge Farm, LE7 9YE, Leicestershire, United Kingdom
- 0116 502 0019
- help@chessgammon.co.uk
- chessgammon.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery
Not opened box yet, but ordered a set yesterday at 11:30ish and it arrived this morning. From Leicestershire to Newcastle upon Tyne, turnaround approx 23hrs. *****
Amazing service and super prompt…
Amazing service and super prompt delivery. We could not be happier with the backgammon board.
Wonderful Experience!
Working with ChessGammon has been an all around wonderful experience. The price was very fair, the product itself is great, and the customer service is exceptional! I purchased a tournament sized backgammon board that could have easily cost 2x as much at other stores. I had a small problem with my purchase, but it was resolved very quickly. It was packaged well and arrived within 48 hours. I have nothing but high praise for ChessGammon!
Best value backgammon boards in UK
Very competitively priced. Good board. Very happy. Great customer service and fast delivery. Well packaged and good quality. Will not go elsewhere for boards in future. Highly recommended.
Quality of the chess board was…
Quality of the chess board was excellent. Customer service was excellent, although I couldn't find where to enter my discount code on-line, the problem was resolved over the phone.
Great product and great service.
Great customer service
Great customer service, really friendly staff and very helpful with great information about their products.
Custom made product
I called the customer help number and a polite and professional gentleman help me with my request. I got exactly what I wanted, a custom made product (dice) to my specifications, all of this for the price on the website.
I would give this company 10 out of 5 (if that would be possible).
Great service
Great service, Backgammon Board arrived on time, well packaged, Good value for money and pleased with the quality of the board
High quality product
Ordered a customised backgammon set from them. Arrived very quickly and was securely and firmly packed so came in perfect condition.
Item itself is high quality and very much enjoyed, definitely recommended.
Great store
Great store, with quick response and flexibility with the customer
Faisel
Good communication and arrived on tome
The backgammon counters I ordered are…
The backgammon counters I ordered are disappointing. They’re cheap and plasticky. They lack the heft of my previous acetate counters and don’t make a very satisfying noise on my wooden board. I’ll have to find some that are more appropriate. A huge case of caveat emptor I’m afraid. I will have to read the details a little better when I order again. Thank you but I will have to find a better alternative elsewhere.
Helpful and efficient sales team
Helpful and efficient sales team. Originally I chose a 16" board to go with the pieces I'd ordered. They advised me (correctly) that a 20" board would be more suitable for size of the pieces I'd ordered. This required an additional payment and refund of the original board, which was handled promptly. Delivery was made within 48 hours of purchase. Good product and good service. Thanks.
Great service and a lovely set!
Great service and a lovely chess/backgammon set. We are very happy having chosen to go with Chessgammon.
Beautiful backgammon set
Beautiful backgammon set, great craftsmanship and quality, really happy with purchase. Very good customer service, helpful and resolved an issue of my own making without hesitation, going above and beyond.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








