Received through my Staunton Morphy Series set, and I'm really impressed with the quality and feel of the pieces, not to mention the board and box too. The price is also very competitive - I couldn't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #62 of 126 best companies in Game Shop
Written by the company
Chessgammon, as the name suggests, specializes in traditional board games, with a primary focus on chess and backgammon. What started as a modest venture on eBay and Amazon in July 2015 has blossomed into one of the UK’s premier chess companies.
Contact info
Unit 1, Lodge Farm, LE7 9YE, Leicestershire, United Kingdom
- 0116 502 0019
- help@chessgammon.co.uk
- chessgammon.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Helpful
Chessgammon are wonderful
Chessgammon are wonderful! I’ve bought from them countless times and never had any issues whatsoever, the customer service is fantastic and if there’s any issues, they are very proactive in resolving it for me!
I brought a mahogany chess set for my…
I brought a mahogany chess set for my husband as it was his birthday and he absolutely loved it so much where he’s willing to order more in future as the quality and service we got from chessgammon was absolutely fantastic. Can’t wait to order more chess sets from here as it’s a quick next day delivery too :)
Terrific product
Terrific product, great service as always and quick delivery.
Very happy with my purchase.
Son made decisions so no comment
Simple and straightforward ordering…
Simple and straightforward ordering process. The item exceeded my expectations.
Excellent service
Service excellent, the Domino set I ordered arrived slightly damaged (one of the Dominoes was missing a brass pin), Chessgammon went out of their way to ensure I received a replacement. Their customer service is second to none.
Love playing on my new Backgammon…
Love playing on my new Backgammon Board.....It is a nice piece with well weighted counters an dice.
Service was faultless
Excellent in all respects
Fine quality products, prompt service and outstanding customer service.
chess clock from chessgammon
I bought a chess clock from chessgammon excellent product excellent packaging . Really easy site to use super fast delivery.
Many Thanks Jason.
WOW!
Thank you Chessgammon for the ABSOLUTELY STUNNING backgammon set sent. Beautifully crafted, packaged with care. It was a birthday gift and the recipient was overjoyed. Thank you, thank you, thank you👍🏽👍🏽💕💕
Great customer service and cannot…
Great customer service and cannot recommend more. Purchased one their staunton chess sets and not are they a better quality but the craft of each piece is simply stunning
Bought their staunton chess set and…
Bought their staunton chess set and could not be more happy. Great advice from the team!
Great!
Wonderful customer service. Great chess set received. Thank you to the team!
Amazing
Cannot recommend more, the team went out their way to suggest a set and this could not have been a better purchase for the son. Quick delivery!
Amazing Service and Much Appreciated
Amazing Service and Much Appreciate the help!
Check about the engraving
Ordered a set for my grandson with engraving. The engraving was not there. When asked they said the engraving is on a metal plate and sent separately!
It doesn't make any sense to me why the engraving as the word suggest should be separate from the product or not even on it. In any case they send it to the wrong address as well. Not a good experience here!

Reply from Chessgammon
16" Walnut Board 3" Sheesham Pieces - Perfection
I purchased the Economy 16" board in Walnut with 3" German Staunton pieces in Sheesham. The word economy in this description is something of a misnomer as the set is anything but economy. I assume economy refers to this being the smaller 16" board, which is the perfect size for the space I have available. The Walnut is not a disappointment showing a lovely grain. The pieces and perfectly scaled to the board and weighted enough for stability but not so much as to be a chore. It is just a beautiful set. Chessgammon were great on price, quality and delivery, and clearly have a love of the game. I'd recommend them to anyone looking for a wonderful playing set.

Reply from Chessgammon
Excellent communications and customer service
Backgammon order very swiftly received and communication very good, with prompt refund, when I made a mistake with my order. Thank you very much - customer service was excellent.

Reply from Chessgammon
Good chess set, good people
Good quality chess set. Dog chewed up one of the pieces and they sent out two replacement pieces for free, very happy with the service and will use again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







