Bought an rx450h from Andrew recently, everything went smoothly and he was very professional. I have just got a couple of small concerns. When I test drove the car he told me they would put on 2 new t... See more
Lexus UK
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We recently bought a used Lexus NX 350H from Lexus Chester and can't speak highly enough of Andrew, the sales person who dealt with us. He personifies the Lexus brand and could not have been more hel... See more
The Chester Lexus dealership (Michells) is head and shoulders above any other I've experienced. Professional, helpful and efficient. No silly sales banter! From the moment you walk in and are... See more
We trusted Lexus Chester for peace of mind, but less than 2,000 miles in, a serious brake issue appeared. A Lexus dealership confirmed the discs were lipped and needed replacing, something the origi... See more
Company details
Information provided by various external sources
Providing the latest stories, images and videos from Lexus in the UK. Like our page to get the latest on our models, leading-edge technology and Takumi craftsmanship. You can contact customer relations here: www.lexus.co.uk/forms/contact-us You can al...
Contact info
KT18 5XS, Epsom, United Kingdom
- chester.lexus.co.uk
Great service with these guys
Great service with these guys, clean showroom and class coffee.
Their service management is good and charge premium but fair prices.
Lexus insurance is horrendous!!!!
Lexus insurance is expensive and a nightmare. I was involved in a small accident that took 4 weeks to repair, cost in excess of 5k and offered me a Corsa whilst my RX was being repaired. I can't wait to move away. I thought paying a premium meant you received great service. Oh no....I would recommend avoiding them more than the plague. Fortunately Lexus Chester were amazing and tried so hard to cover the issues created by Lookers ( the Lexus chosen repair centre)
Lexus Chester
This garage is one of the best I have found todate. Will do anything that they can to make the purchase of your new car as pain-less as possible.
And on Saturday you can have your Lexus car cleaned for Free. How good is that?
Top marks to the team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








