CHÉ Studios Reviews 

171
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, highlighting that the items are wonderfully comfortable, durable, beautifully designed, and stylish for daily wear. Many consumers across the platform also appreciate the fast delivery service, lovely packaging, and genuinely helpful support team when shopping online. Some reviewers were not happy with delivery times, explaining that packages were sometimes severely delayed, lost in transit, or left completely unfulfilled for weeks. A few other people also felt that customer service was completely unresponsive when trying to resolve unexpected shipping problems or tricky international returns.

What people talk about most

Product

People report positive experiences with product, frequently praising the comfortable fit, soft materials, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight quick... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful staff and... See more

Order

Consumers experience high ambiguity regarding their order process; while some reviewers express satisfaction,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You must always take into consideration the service or aftercare of a company when you buy a product. Despite an issue with the delivery carrier Alison from Che handled the matter exceptionally well a... See more

Company replied

Rated 5 out of 5 stars

Great quality as always, these trousers were overpriced but they fit and look great to be fair so worth the investment. Oh and have Che baller swim shorts in every colour they are quality 👌🏻🔥

Rated 5 out of 5 stars

Really nice clothing. Its a great brand. My previous experience with ordering directly from CHE was poor (ran out of stock) but this time it was on time, well priced and great quality.

Company replied

Rated 5 out of 5 stars

I bought some underwear for my husband from Selfridges and he has had said that they are the most comfortable that he's ever worn! Really soft and very well made. Will definitely be a repeat customer... See more

Company replied



Company details

  1. Men's clothes shop
  2. also in
  3. Beach Clothing Shop
  4. Clothing Shop
  5. Clothing wholesaler
  6. Printed clothing store
  7. Underwear shop

Written by the company

Founded in 2019 in London, CHÉ Studios is an international menswear brand specialising in sustainable resortwear, swimwear and underwear. Drawing inspiration from icons of fashion and culture's history, CHÉ pieces combine timeless charm with modern innovation, using carefully selected fabrics. We're committed to making conscious choices, such as using Lenzing™ Tencel™ and Ecovero™ across our shirting, underwear and loungewear, and recycled plastics for all of our swimshorts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(171)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Icon Co-ord

Whenever my partner wears the Icon Co-ord - he gets stopped on the street and complimented.
Fantastic fit and quality - super sexy.
Quick and reliable delivery.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Very nice pants

Very nice pants, lovely fit and the materials are super comfy, would definitely recommend to my friends. Will definitely use this company again

3 October 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to purchase from

Excellent quality clothing and really lovely designs. Really rate the brand and the collections they bring out and have always had a great shopping experience on site.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable luxury

Genuinely some of the best clothing I've worn, their underwear stay on firmly yet don't roll up, they wash easily and dry fast. All of these good points while the products look incredible.

13 October 2026
Unprompted review
Rated 1 out of 5 stars

The staff at this brand are absolutely…

The staff at this brand are absolutely useless. I placed an order for four items three weeks ago; they still haven't shipped it, even though I’ve been exchanging emails for two weeks. Today, they even had the audacity to tell me they wouldn't be sending two of the items because they were out of stock—despite the fact that they are currently available on the website in every size! On top of that, I paid shipping for four items, and the fee was higher than it would have been for just two! I have never encountered such unprofessional behavior anywhere!!! Guys, don't order from this brand! They'll keep you waiting for weeks and come up with all sorts of excuses!

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Great quality as always

Great quality as always, these trousers were overpriced but they fit and look great to be fair so worth the investment. Oh and have Che baller swim shorts in every colour they are quality 👌🏻🔥

1 October 2026
Rated 1 out of 5 stars

Very poor delivery times that were well…

Very poor delivery times that were well overdue the planned delivery date after paying for next day delivery.
Lost parcel in the process and no offer of compensation for delays, such as a gift voucher or discount code.
However, Quality of clothing very good

20 July 2026

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