The response feedback was fast when i send mail to required why i get everyday mail from the company and did not know to be a member there is a fee daily charge which was deducted from 05.10.2025 unti... See more
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See what reviewers are saying
Emerald organised my refund as we didn’t know where it came from. Thank you
I was billed incorrectly and The person handling my case, got back to me in a heartbeat. Identifying the problems and offering solutions. I appreciate him or her assistance and ill write a second revi... See more
I like the price of things here It's suitable for everyone, the only problem was that they withdrew money from my account without permission. They are currently working on it and apologized for such a... See more
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Emerald organised my refund as we…
Emerald organised my refund as we didn’t know where it came from. Thank you
Good and fast response to queries
We got off at a bumpy start but I'm…
We got off at a bumpy start though they are still dealing with this matter it looks promising and they respond quick to emails which makes it easy to solve yhis matter and keepingme updated.
I like the price of things here It's…
I like the price of things here It's suitable for everyone, the only problem was that they withdrew money from my account without permission. They are currently working on it and apologized for such a mistake, great work and quick turnaround
feedback was good for returning my query in time
The response feedback was fast when i send mail to required why i get everyday mail from the company and did not know to be a member there is a fee daily charge which was deducted from 05.10.2025 until today which i can not afford such fee daily, I'm from South Africa and did not know of such info
very timely response to concerns about…
very timely response to concerns about subscription and charges. thank you
Am happy for what they had just done…
Am happy for what they had just done for me
This webshop is very friendly and…
This webshop is very friendly and helpfully so I reccomend it to everyone.
Support agent responded swiftly to my…
Support agent responded swiftly to my query. Escalation Team is handling my issue.
Escalation Team is handling my issues
Escalation Team is handling my issues, I'm glad, and i hope they solve my issue asap i need my refund money back.
Eskalasiespan hanteer my probleem
Eskalasiespan hanteer my probleem
Bystand was nuttig deur Claire
Quick Resolution of My Case
I had an issue with an unauthorized charge, but the escalation team handled my case quickly and agreed to issue a refund. Communication was polite and professional.
Big scamming scheme
Big scamming scheme. Take money every 14 days from my banking account. I bought nothing from them and did not sign up for anything. Big problem to find these peoplevand get my money back.
Thanks to Raj and the escalation team…
Thanks to Raj and the escalation team for handling my request
Very fast response after i send…
Very fast response after i send email,user friendly
I reached out to customer support with…
I reached out to customer support with an issue, and Nela was quick, professional, and very helpful. Everything was resolved promptly and with great attention to detail. Thank you so much!
The product are great in general but…
The product are great in general but after on transaction I notice money being withdrawer from my account with my knowledge so I contacted their customer service and the problem is being handled appropriately
Scamming website
Scamming website, which subscribes you to two-weekly payments after purchasing a discounted item.
They then have prompt replies when questioning these transactions and promise to refund the amounts (from so called escalation team). They then ask you to review on trustpilot (implying that in order to receive your money, you must leave a review on trustpilot).
Great opportunities!
I haven't experienced it yet but I am sure that it has great opportunities for their customers!
Support agent responded swiftly to my…
Support agent responded swiftly to my query. Escalation Team is handling my issue. Thank you.
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