The response feedback was fast when i send mail to required why i get everyday mail from the company and did not know to be a member there is a fee daily charge which was deducted from 05.10.2025 unti... See more
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See what reviewers are saying
Emerald organised my refund as we didn’t know where it came from. Thank you
I was billed incorrectly and The person handling my case, got back to me in a heartbeat. Identifying the problems and offering solutions. I appreciate him or her assistance and ill write a second revi... See more
I like the price of things here It's suitable for everyone, the only problem was that they withdrew money from my account without permission. They are currently working on it and apologized for such a... See more
4.2
Great
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Issue being handle by Escalation Team
Escalation team already assisting me.
26 February 2025
Unprompted review
It’s good and they cancelled my…
It’s good and they cancelled my subscription as I have told them and they will give me my refund. Alero is great
24 February 2025
Unprompted review
Emily is in touch and helping to…
Emily is in touch and helping to resolve the issue.", "Helpful Support", "Issue is being handled well".
17 February 2025
Unprompted review
Unethical practises
This company is still refusing to give me a refund. They want me to take down my negative review about the lack of refund before they will give me a refund. It’s totally unethical. Stay well away.
24 January 2025
Unprompted review
Excellent service
Helpful and considerate about my situation thank you
12 January 2025
Unprompted review
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