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China Presentations Reviews 

126
•
TrustScore 5 out of 5

4.8

Kitchen supply shop
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that ordering online is smooth and easy, pointing out that items arrive very quickly and in perfect condition. Buyers are especially impressed by the extremely thorough and secure packaging, which reliably protects fragile china pieces throughout the entire transit process. Many people also appreciate the responsive customer support and clear communication provided when they need assistance with their purchases. Some reviewers were not happy with the external courier handling, mentioning that delivery drivers occasionally left fragile parcels unattended right at the doorstep or that some shipments experienced unexpected delays.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive safely and match... See more

Order

People report positive experiences with order, highlighting seamless and fast purchasing processes along with... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are accurately described, brand... See more

Service

Users describe positive interactions with service, consistently noting excellent experiences as usual.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service as always. This was one replacement plate for a set of crockery I bought from China Presentations a while ago. Well packed, delivered as arranged. Royal Mail seem to have picked u... See more

Rated 5 out of 5 stars

I was looking to replace three damaged Wedgwood saucers which are now discontinued. I found identical replacements at China Presentations. They had 75% off so were an amazing price(£3 each). All sauce... See more

Rated 5 out of 5 stars

Everything about my order was seamless, and my prior enquiries by email were addressed promptly, professionally and exceptional courtesy. My order arrived within a week, and I am very pleased... See more

Rated 5 out of 5 stars

Very impressed with the prompt delivery of four perfect china saucers to replace broken ones from my elderly parents much loved service. They even combined two separate orders so we only paid one po... See more

Company details

  1. #54 of 137 best companies in Kitchen supply shop
  2. #9 of 11 best companies in Chinaware shop
  3. #27 of 95 best companies in Kitchenware Shop
  4. #4 of 8 best companies in Cutlery Shop
  5. #92 of 242 best companies in Homewares Shop

Written by the company

China Presentations is an independent retailer of China, Crystal, Cutlery and Giftware established in 1962. We are a family run business in our third generation. With our large, impressive showroom customers come from all over the world to buy from the huge array of china and crystal.

Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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4.8

All reviews

(126)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Crockery Care

Ordered some crockery. Very happy. Order arrived promptly. They gave clear updates during delivery and most importantly, all items arrived undamaged.

30 November 2025
Rated 5 out of 5 stars

Amazing experience

I was looking to replace three damaged Wedgwood saucers which are now discontinued. I found identical replacements at China Presentations. They had 75% off so were an amazing price(£3 each). All saucers were brand new with original labels attached. V.well packaged and quick delivery. Can highly recommend.

16 October 2025
Rated 5 out of 5 stars

Great Experience

The website was clear and easy to navigate. They had the product I was seeking and delivered it quickly, safely and within reasonable cost.

25 August 2025

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