Purchased as a present for someone who loses stuff, and another for myself. Once set up, it works really well - finding phone, or finding the card (in your wallet or elsewhere). Set up was easy, but I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a chipolo card in my wallet for nearly 2 years. Anytime I've needed it, it's worked. Customer support responded within 24 hours when I reached out because it had died from being run over by... See more
Outstanding customer service!! I orderd a Chipolo tracker for my Wallet but found out my old one might be rechargeable. I contacted Chipolo via e-mail and got in touch with Edina. She was v... See more
What a great and smooth customer service by chat! I've been using Chipolo since the day I got 1 with a new Mercedes, and I've been buying them since 2015. Never had any problems with any of my Chipolo... See more
Company details
Written by the company
Chipolo helps you live your life to the fullest by keeping track of your essentials with ease. Our tracking tags combine a signature minimalist and colorful design with a perfect balance of price and powerful features. Chipolo trackers are universally compatible with Apple Find My or Find Hub on Android and offer extra features, like Call Your Phone, in the Chipolo companion app. Made sustainably from recycled materials, our finders feature replaceable or rechargeable batteries and come in paper-only packaging. They’re made locally in Europe, Slovenia.
Contact info
Gabrsko 12, 1420, Trbovlje, Slovenia
- +386 8205 8252
- info@chipolo.net
- chipolo.net
4.2
Great
501 reviews
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Replied to 91% of negative reviews
Typically replies within 1 week
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Amazing product and customer service
Their two-year warranty is very generous, and they honor the policy with great customer service. The Chipolo one that i bought a while back was replaced after submitting some proof, without question. Thanks, Chipolo team!
20 March 2026
Unprompted review
Bought a pack of 6 loops
Bought a pack of 6 loops, unfortuantely one of them did not work reported it did a quick video to show it wasn't working and a new one appeared in the post a few days later. Top quality service :-)
12 March 2026
Unprompted review
Best in class
Best in class. With wireless or USB-C charging is unmatched. Works as expected. App could be a bit better. 👌
23 March 2026
Unprompted review
Reliable device
Great device. Its reliability depends on the performance of Google Find Hub network which at times could be sketchy. One of the tags I oredered developed a battery fault and Chipolo immediately despatched a replacement product - First class customer service on their part.
9 February 2026
Unprompted review
great product and service
After almost 2 years of working flawlessly I had issues with my Chipolo ONE trackers and they replaced them with the new POP.
17 March 2026
Unprompted review
Prompt delivery for one of the best…
Prompt delivery for one of the best little gadgets I have ever bought
27 February 2026
An easy swap 🙂
24 February 2026
Two Chipolo one point ( Keys+bike )
We have two chipolo One Point, one for our keys the other for our E-Bike. In both cases the functionality is very good.
Sitting in a restaurant you can see where your bike is parked always. Very nice .....very easy to find with Google Where is..... Very easy to install...
Thats the way it should be, thank you.
3 March 2026
Unprompted review
Good size tracker works well
Came quickly and worked for what was needed as a tracker, connected to my phone. Though I had to get a young person to set it up!
16 February 2026
Quick solution to the problem
Wery early after my request for help, the custemer service answered and implemented the proposed solution
26 February 2026
Unprompted review
5 stars from me...........!!!!
I've bought around 12 chipolo pops for myself and freinds and it's been a lifesaver for me. No more losing/leaving keys around the house as they are found with just a click on the app. Plus if you misplace your mobile the chipolo can find that too which is brilliant.
I have had I issues with a couple of the devices but the customer service I received was amazing.
Sent a message on a Sunday evening knowing they would be responding at the start of the week but it was first thing Monday morning and my replacements were with me in 2 days.
I cannot fault them as they back their brand 100% and I do recommendi them to anybody in the market for a tracker at a great price.
9 February 2026
Unprompted review
Expensive and undesired fees! Be aware!
Nothing ot object about the product. However the shimpent got retained by the courier they've employed (UPS) and I was asked to pay 41 USD in fees in order to release it on top an already expensive product. I've requested a retrieval of funds and they simply excused themselves with a small really easy to miss disclaimer on checkout page, then they've just stopped answering to my emails. Won't order again nor recomend.
29 January 2026
Unprompted review
Reply from Chipolo
Hello Juan
I understand that receiving a notice for unexpected customs fees can be a frustrating surprise, and we want to help clarify the situation.
When an order is shipped internationally (Chipolos are shipped from a small country in Europe called Slovenia), the local customs authority may apply import duties and taxes. These fees are determined and collected by the customs office, not by Chipolo.
In your case, the order was shipped with UPS, and they were the ones who arranged the import for your parcel, thus this fee was collected by them.
We aim to be transparent about this possibility, which is why a notice is provided during checkout regarding the purchaser's responsibility for any such costs.
Perhaps you can still reject the parcel and request that it be returned to the sender.
In this case, we can issue you a full refund for your order once we get it back.
Kind regards,
Chipolo Support Team
I got the card chipolo as a gift but…
I got the card chipolo as a gift but sadly the first device or card came with a sound issue that I contact support for help which is a simple video explained the issue of my device they arranged a replace it which I received in 2 days. I just can be honest they turn my discomfort with the product to trust the brand and future client of their products. This card exceed my expectation help me already to find my wallet in 2 occasions already in a week. I recommend this brand and product 100% is that an A+ thanks..
24 February 2026
Unprompted review
Quick response to Chipolo Card Renewal Query
My Chipolo Card Spot (which works with the iphone) came to the end of its life. Chipolo sent an email inviting me to replace it, offering a 50% discount code and providing a link to the webpage to place the order. I duly placed the order and then noticed that what I had ordered was the Chipolo Card not the Chipolo Card Spot. I assumed that the Card I had ordered would not work with an iphone and therefore emailed asking them to amend the order to a Card Spot. Masa from the support team responded within half an hour saying that she could not amend the order but she would cancel it so that I could order the correct card. She added that in fact the non-Spot Card now worked with the iphone. So I reordered the Card and obtained the 50% discount. I was impressed by (a) the speed of the response and (b) the fact that the first credit card charge was refunded immediately.
17 February 2026
It's great
It's great, I loose my keys in the house all the time so this saves me a lot!
16 February 2026
Great product with excellent customer…
Great product with excellent customer support. One of my devices had an issue 2 years later and they shipped me a brand new one of the upgraded models free of charge
20 February 2026
Unprompted review
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