Chitramtv.uk.com Reviews 683

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Avoid avoid avoid this is a fraud company and scamming customers also they are stating on their website 24*7 support my foot they dont even answer the f***ing phone or whatsapp and they are biggest li... See more

Rated 5 out of 5 stars

Excellent TV channel network provider, I am using Chitram since 2018 in UK. Good quality HD channels and Movies. Auto recorder for all programs. Please remove "Shakshi" channel from Telugu news channe... See more

Rated 5 out of 5 stars

We have been using Chitram Tv for past 2 years now . Many regional channels to watch and lots of new movies . Can watch recorded programmes for 2 weeks. Big bonus is sports channels where we watched I... See more

Rated 1 out of 5 stars

I was using Chitiram TV set top box for past 18 months. Recently my set top stopped working when I approached the customer care via WhatsApp there is no response. Don’t know what will happen to my rem... See more

Company details

  1. Media company

Written by the company

Chitram TV is UK’s leading Indian TV Entertainment Company which provides unlimited live Indian TV channels In HD qulaity. we connect more than 80k indian customers in uk. our innovative Chitram TV Set top boxes packed with great features and high performance which offers you the best indian entertainment experience. to buy chitram tv set top box or the renewals with better discounts, visit our website www.chitramtv.uk.com.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

683 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid avoid avoid this is a fraud…

Avoid avoid avoid this is a fraud company and scamming customers also they are stating on their website 24*7 support my foot they dont even answer the f***ing phone or whatsapp and they are biggest liers. Don't trust them.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I asked a simple question about whether Malayalam channels were included in the Indian channel package. Instead of answering clearly, the responses were rude and dismissive. As a customer, it’s normal to confirm which language channels are available because India has many regional languages. A professional provider should be able to answer basic questions respectfully. I would not recommend this service based on the experience I had!

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Rude sales rep message

Rude Whatsapp message. Cannot read a typo or answer basic simple questions without being rude.4
[20:46, 12/01/2026] Nim: Hello. I am interested in getting Chitral TV for 2 android devices
[20:47, 12/01/2026] +44 7447 683351: There's no such a name
[20:48, 12/01/2026] Nim: Chitram TV
[20:48, 12/01/2026] Nim: or are you another company?
[20:49, 12/01/2026] +44 7447 683351: Are you a scam
[20:49, 12/01/2026] Nim: lol. looks like you are. Anyways. Thank you
[20:50, 12/01/2026] +44 7447 683351: Pretty sure you are a scam and acting like a customer
[20:50, 12/01/2026] +44 7447 683351: Find a better job
[20:50, 12/01/2026] +44 7447 683351: Good luck

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at any cost...rudest person

I requested for a call and the person responded that he don't encourage calls. I then inquired about the 1 month package they had advertised in the website via whatsapp text message. The person assumed I was asking free service and started responding rudely. I said that is not the way he talks to customers. It then went into a verbal fight in whatsapp after which he abused me and blocked.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

"I honestly never experienced such poor…

"I honestly never experienced such poor service. The response I received was extremely rude and unprofessional. I was honestly so frustrated that I almost used inappropriate language in here, but out of respect for the public platform, I’ve decided to keep my review respectful. I would not recommend Chitram TV to anyone. Please don’t waste your time."

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Called me a scammer!

found the contact number on the website and called it, but there was no answer. Later, I received a message asking who I was. I explained that I wanted to purchase a subscription for their TV service. The responses I received were rude and lacked any politeness. When I asked why the communication was so rude, I was told that this was their “procedure.”
The person then asked me to send a photo as proof of address. I requested to speak by phone, but he replied that I was wasting his time, called me a scammer, and blocked my number.
After reading online reviews, I discovered that many other customers had experienced the same behavior.
I now feel fortunate that I did not proceed with this company. The situation felt very suspicious, and the warning signs were quite obvious.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience just now!

Worst experience just now!! Trying to register for Chithram TV. No proper support available from start. They do not care about new customers and no proper guidance to them at all.

They are messaging without checking and saying we would have deleted the app and do not come and waste our time!! Such RUDE CUSTOMER SERVICE!! and blocks our number. No means to reach out to them for support. Not worth!!

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Very Bad Experience

I enquired about their service and package on tv and the customer care representative called me scammer. This is the way they treat the new customer. Then he is asking me if i don't have any job then search a job. I think many would be having such experience with them. Horrible company. I would never recommend them to anyone.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

My experience communicating with this…

My experience communicating with this seller on WhatsApp was disappointing. The tone of the responses felt rude and unprofessional, with incomplete replies that were often unclear. When I asked for a call to better understand, I was told to “write, I have work to do,” which I found dismissive and not respectful of a customer’s concerns. As customers, we expect clear communication and courteous service, and such tones are not appreciated. I hope this feedback helps improve future interactions.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Horrible and rude customer service through messaging

I was interested in getting a subscription and contacted through what's app.
The message was 'get lost you idiot' for just asking them what the channels were in the package!!!!
I would never trust them, if that's the way they behave to a potential customer. I've passed this information on to my friends who are existing customers of theirs, who have decided to terminate the existing subscriptions and pass this information around.
I wish there is a zero star option.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor & rude customer support

Poor & rude customer support. I tried to check for Renewal and their response were rude. Looks like they are scamming people and try to sell different product.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service. The person I spoke with was rude, arrogant, and completely unprofessional. Instead of answering basic questions, they gave attitude, dodged my queries, and even told me not to waste their time. No respect, no courtesy—just pure arrogance.

Good thing I contacted them before buying. If this is how they treat potential customers, I can’t imagine how bad it would be after purchase. They don’t even deserve 1 star. Avoid at all cos

9 June 2025
Unprompted review
Rated 1 out of 5 stars

I would give 0 star

I would give 0 star, if possible. Really bad attitude from a salesman, who did his best to sale chitram to us and after receiving the box , when I approached to ask doubt , he behaved very rude. I have screenshots of the messages. Very unprofessional, stay away from this stupid company. I would recommend all indians to avoid buying chitram.

24 April 2025
Unprompted review

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