I have used CHO on numerous occasions and have always found their service to be of the highest order. Quality products sold at a very competitive price and delivered on time.Well done again.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #184 of 621 best companies in Clothing Shop
- #105 of 284 best companies in Fashion accessories shop
- #15 of 36 best companies in Outerwear Shop
- #11 of 27 best companies in T-shirt Shop
- #12 of 59 best companies in Underwear shop
About CHO
Written by the company
CHO Fashion & Lifestyle
Founded in 1999 as Country House Outdoor, CHO Fashion & Lifestyle has evolved from a country store in the English city of Carlisle to a global retailer supplying a wide range of clothing, footwear and accessories.
Our vast womenswear and menswear collections boast internationally recognised brands including Barbour, Barbour International, Hugo Boss, Gant, Belstaff, Parajumpers, Armani, Hunter, Tommy Hilfiger, Lacoste, Timberland, Paul Smith and Birkenstock.
We are committed to continuously improving our offering and expanding our selection of fashion and lifestyle brands. The most recent brands we have had the honour of working with are Aquascutum, Colorful Standard, and Ilse Jacobsen.
We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.
There are regular updates showcasing our incredible range of fashion and lifestyle clothing, footwear, and accessories on socal media via our Facebook, Instagram, Pinterest, and Tiktok accounts.
People who choose to sign up to our newsletter emails can expect exclusive discount codes, early access to sales, and amazing updates about new brands and collaborations before any one else.
CHO Fashion and Lifestyle
Written by the company
- We pride ourselves by treating all our customers exactly how we would like to be treat ourselves.
- We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.
Free UK Shipping on all orders over £75
Founded in 1999, We are a Family Run Business that you can trust - Read our Reviews!
Contact info
12-16 Lonsdale Street, CA3 9NY, Carlisle, United Kingdom
- 01228 595 353
- shop@cho.co.uk
- cho.co.uk
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Price was excellent , delivery very fast , all in all I would recommend this company for great service . Will def buy from here again .

Reply from CHO
Simple to order
Simple to order, arrived as communicated and the product is exactly as advertised. Anyone who can do that deserves more custom. Thumbs up from me

Reply from CHO
Great service had to return wellington…
Great service had to return wellington boots after a couple of months as one had developed a leak, free returns and sent me a new pair so very happy
CHO exceeded my expectations with…
CHO exceeded my expectations with speedy delivery and great service would recommend.
Boss & Birkenstock Pool Sliders
Easy to order, fast dispatch & delivery, items as described. All good, many thanks.

Reply from CHO
Brilliant service
Brilliant service, and the caps I ordered for hy husband were lovely.
Thank you.😊

Reply from CHO
Boots arrived promptly
Boots arrived promptly, ahead of estimate. Good communications too

Reply from CHO
Really love my purchase which I got at…
Really love my purchase which I got at a great price! Quick delivery and good communication throughout, would definitely order from you again. Thank you!.
This was my first time purchasing from…
This was my first time purchasing from this UK company. I must say I was delighted to find a navy lacoste hoodie for my son's birthday at a very competitive price compared to paying full price from Lacoste directly.
Ordering online with CHO was straightforward and delivery price was included. My parcel arrived promptly.
The Lacoste item was new and excellent quality as expected. I have previously bought this hoodie on another occasion from a major department store and I am very fussy regarding condition and quality of any item I purchase online.
I can honestly say that I will order from CHO again. I am a very satisfied customer.
barbour coat was the best price by a…
barbour coat was the best price by a mile quick delivery

Reply from CHO

Reply from CHO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







