I have used CHO on numerous occasions and have always found their service to be of the highest order. Quality products sold at a very competitive price and delivered on time.Well done again.
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Review summary
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This was my first time purchasing from this UK company. I must say I was delighted to find a navy lacoste hoodie for my son's birthday at a very competitive price compared to paying full price from... See more
I’ve purchased quite a few things from Cho now cheapest Gant clothing out there I cant fault them kept me informed with delivery time A1 service
Excellent service throughout item as described well packed sent on time and we’ll informed of delivery and updates Highly recommended Thank you all
Company details
- #184 of 621 best companies in Clothing Shop
- #105 of 284 best companies in Fashion accessories shop
- #15 of 36 best companies in Outerwear Shop
- #11 of 27 best companies in T-shirt Shop
- #12 of 59 best companies in Underwear shop
About CHO
Written by the company
CHO Fashion & Lifestyle
Founded in 1999 as Country House Outdoor, CHO Fashion & Lifestyle has evolved from a country store in the English city of Carlisle to a global retailer supplying a wide range of clothing, footwear and accessories.
Our vast womenswear and menswear collections boast internationally recognised brands including Barbour, Barbour International, Hugo Boss, Gant, Belstaff, Parajumpers, Armani, Hunter, Tommy Hilfiger, Lacoste, Timberland, Paul Smith and Birkenstock.
We are committed to continuously improving our offering and expanding our selection of fashion and lifestyle brands. The most recent brands we have had the honour of working with are Aquascutum, Colorful Standard, and Ilse Jacobsen.
We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.
There are regular updates showcasing our incredible range of fashion and lifestyle clothing, footwear, and accessories on socal media via our Facebook, Instagram, Pinterest, and Tiktok accounts.
People who choose to sign up to our newsletter emails can expect exclusive discount codes, early access to sales, and amazing updates about new brands and collaborations before any one else.
CHO Fashion and Lifestyle
Written by the company
- We pride ourselves by treating all our customers exactly how we would like to be treat ourselves.
- We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.
Free UK Shipping on all orders over £75
Founded in 1999, We are a Family Run Business that you can trust - Read our Reviews!
We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.
Contact info
12-16 Lonsdale Street, CA3 9NY, Carlisle, United Kingdom
- 01228 595 353
- shop@cho.co.uk
- cho.co.uk
4.7
Excellent
25K reviews
Replied to 63% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great products
Great products, great value and great delivery.
A really great company to deal with.
20 March 2026
Reply from CHO
Hi there,
Thank you for your 5* review, we are so happy to hear this!
We do receive new stock daily so it's always worth checking out our new arrivals section :)
Thank you,
The CHO Team
Great service
Great service, great communication when u out the wrong address in. Thanks
9 March 2026
Reply from CHO
Hi there,
Thank you for taking the time to leave a review, we are so happy to hear that our customer service team were able to amend the address for you and get it fixed quickly
Thank you,
The CHO Team
Will use again
Quick delivery - ordered more than 1 item for size - very happy with service kept item that fitted and return larger size - return process easy and refund super quick - would recommend and will use again
21 March 2026
Reply from CHO
Hi there,
Thank you for taking the time to leave a review, we are very happy to hear your feedback
We hope to hear from you again soon!
Thank you,
The CHO Team
Reply from CHO
Hi there,
Thank you for your 5* review, we are so happy to hear this, we always appreciate when customers leave feedback regarding how they found navigating our website and returns service as this helps us keep improving!
Thank you,
The CHO Team
Reply from CHO
Hi there,
Thank you for your kind review, we are happy to hear that you think this!
Thank you,
The CHO Team
Plenty of information throughout the…
Plenty of information throughout the process, tracking etc... lovely t shirt at a great price
9 March 2026
Great price point
21 March 2026
Reply from CHO
Hi there,
Thank you for your 5* review, we aim to offer our customers the best price that we can on the products that we sell so we are happy to hear that you think this!
Thank you,
The CHO Team
Good correspondence and quick delivery…
Good correspondence and quick delivery ⭐️⭐️⭐️⭐️⭐️👍
9 March 2026
Reply from CHO
Hi there,
Thank you for taking the time to leave this 5* review, we hope to hear from you again soon!
Thank you,
The CHO Team
Reply from CHO
Hi there,
We are happy to hear that your parcel arrived quickly and we are thankful for your positive feedback!
Thank you,
The CHO Team
Reply from CHO
Hi there,
Thank you for taking the time to write this nice review, we are very happy to hear this and are glad that you are happy with the shirt!
Thank you,
The CHO Team
The seller is great
The seller is great. Whatever the stage you are in the process purchasing to refund, they are very quick. I will definitely check out the site for my future needs.
20 March 2026
Great online shop
The company is super good to deal with.
It is difficult to order the right size boot online and sadly they did not fit and they did not have my size in stock.
This was not an issue and the refund was back in my bank very quickly.
Great
3 February 2026
Reply from CHO
Hi there,
Thank you for your positive review, we are very happy to hear your feedback! :)
Thank you,
The CHO Team
Well organised business
I bought some shoes but didn't like them, so they were returned. The purchase and return process were handled quickly and efficiently. I'd buy again, with confidence, from CHO.
6 March 2026
Reply from CHO
Hi there,
Thank you for taking the time to leave a review, we are happy that you found our returns process easy, we do always appreciate customers providing feedback on how they found using each aspect of our website as this helps us keep improving.
We can;t wait to hear from you again soon and hope that next time you find something that it more to your liking :)
Thank you,
The CHO Team
Products arrived on time
19 March 2026
Reply from CHO
Hi there,
We are happy to hear this, we have recently introduced more delivery and collection options for customers so we are happy to see that you have made use of one of our new collection services.
Thank you,
The CHO Team
Tommy Polo shirt bought
Tommy Polo shirt bought , great price , prompt delivery , will definitely shop with them again
18 March 2026
Reply from CHO
Hi there,
Thank you for your review, we are glad to hear that you are happy with the polo, we can't wait to hear from you again soon!
Thank you,
The CHO Team
Reply from CHO
Hi there,
Thank you for taking the time to leave us a review, we hope to hear from you again soon!
Thank you,
The CHO Team
Excellent customer service
I ordered items in error whilst browsing and as soon as I realised my mistake I contacted customer service immediately who were absolutely fantastic in communication and resolving this prompty for me. Will defintely be shopping here in future. Amazing products at excellent cost and fantastic customer service. Highly recommended. Thank you!
30 March 2026
Unprompted review
Good price, good quality, very efficient
Fast delivery; fast processing of returns and refund.
I bought a coat for my wife but the style didn’t quite suit - absolutely nothing wrong with the coat, good price, good quality - my wife just wasn’t 100% convinced. Returned it to Cho - no fuss, no questions asked, refund in 3 days!!
18 March 2026
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