I had a problem with the chocobux site and complained via email to the Escalation Team and my complaint was dealt with very promptly and I had previously left a very bad review and now realise that I... See more
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See what reviewers are saying
What made my experience great is the the company still reached out to me concerning my membership. What the company did well is that they were ready to do refunds on membership payments
Some of the products are good, those I wanted were not available and will no line of sight as to when they will be made available. It’s disappointing but hoping they can stock better going forw... See more
I don’t know how they have got my bank details or who they are but they have taken two amounts out of my bank. I am currently disputing this with my bank to try and get the monies back. Edited/upda... See more
4.1
Great
164 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
They had stolen 9.99 EUR from me and…
They had stolen 9.99 EUR from me and will not give them back just because its change to some credits. The triede to steal 63.45 EUR every 14 days. That was possible when the firm illegal got my creditcard number from another firm/plastform. The firm has only english support. They ought to have minus stars.
13 June 2025
Unprompted review
Chocobox very far below what was…
Chocobox very far below what was expected and then failed to deliver. I am so disappointed, this was last year.
They have now offered to reimburse me if I delete my negative review (email available).
If transacting with this business, please be really careful. Hope you have a better experience than me
19 September 2025
Unprompted review
Easy cancellation
My cancellation went very smooth with a refund, thank you
1 June 2025
Unprompted review
A quick responsed for any…
A quick responsed for any inquiries,questions and doubts.I am well assisted.
23 May 2025
Unprompted review
That is was done professionally and…with dignity and respect
That is was done professionally and went out of their way to refund the amount taken. Highly appreciated. Friendly and helpful
14 May 2025
Unprompted review
Clair helped my case
Clair helped my case, and told me my subscription and account would be cancelled, as well I was going to receive a refound. She was practical and nice.
Now waiting to receive my refund.
24 April 2025
Unprompted review
Jimmy helped me very fast
16 April 2025
Unprompted review
This company is a scam
This company is a scam. I thought I was paying postage for an item and they stole money from my account. Spotlessweb also are a scam, they to stole money from my account. Do not do business with either company. Chocobux is fooling you into thinking they are reputable company called Chocobox.
15 April 2025
Unprompted review
Refund
But responding to my email while I didn't buy anything but I was deducted money from my account.
I will wait for my refund
Yes
15 April 2025
Unprompted review
The service was good
10 April 2025
Unprompted review
the employees were very supported when…
the employees were very supported when helping
9 April 2025
Unprompted review
spectacular
You helped me quickly with the problem I encountered, thank you VAN
2 April 2025
Unprompted review
SCAM
This company is a scam! They deduct money from your card twice one for chocobox and one for mybabydelivery then force you to give a 5* review in order to get a refund.
17 March 2025
Unprompted review
Daisy helped my case
Daisy helped my case, and told me my subscription and account would be cancelled, as well I was going to receive a refound. She was practical and nice.
28 March 2025
Unprompted review
Kenny helped me understand the…
Kenny helped me understand the process.thank you for your understanding through all.
25 March 2025
Unprompted review
Be careful, money taken without permission
Be careful, i was following a link for UPS delivery and this company have taken £10.86 out of my account, as they say i have a membership.
It appears to be the same amount and time as another company called giftbag. Site, who also will not give the money back,
be careful is a scam
July 2025 - have not used the company lost money to this company , I followed ups link and found I had signed up to this scam - no money was refunded !
26 March 2025
Unprompted review
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