Choc on Choc Reviews 1,789

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the chocolate products, often highlighting their unique and creative designs. Many find them to be perfect gifts for various occasions, appreciating the beautiful presentation and the rich chocolate flavor that leaves a lasting impression. People are delighted with the novelty shapes and the overall concept, often expressing their intention to purchase again. However, some customers were disappointed with the gift card quality, and one reviewer received brownies with a very short best-before date, though the company promptly resolved the issue by sending replacements.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the creative designs and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality and taste of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choc onChoc replaced my order that was lost in transit and they were extremely helpful and very prompt in replying to my emails. The chocolate gift I ordered was absolutely brilliant and excellent qu... See more

Rated 5 out of 5 stars

I wanted to send a relative a little something to cheer them up following a hospital stay and didn’t think he would like flowers. I found these on line, the arrived on time,look amazing and apparent... See more

Rated 5 out of 5 stars

Purchased as a fun birthday gift for my brother. He will love this! Arrived in good time and well packaged. Items look fab and this will surely give him a laugh. Very happy with ordering process and k... See more

Rated 5 out of 5 stars

I ordered a variety of things including the biscuit chocolates which are really cute and realistic looking. The white chocolate and raspberry brownies tasted amazing! It was also fast delivery


Company details

  1. #17 of 24 best companies in Chocolate Artisan
  2. #16 of 40 best companies in Sweet shop
  3. #8 of 11 best companies in Chocolate Factory
  4. #188 of 372 best companies in Gift shop

About Choc on Choc

Written by the company

Unique chocolate gifts lovingly handmade from Belgian Chocolate in Great Britain. Creating award-winning designs in delicious milk, white and dark chocolate.

A family run business making chocolate gifts for any occasion, Birthdays, Thank you, Get well gifts all out of chocolate. Creative designs to suit most personalities from sport lovers, to melt and make your own kits we have something for everyone.

The Choc on Choc story started in 2003 in a village near Bath in the UK by a father-daughter team, Kerr Dunlop and Flo Broughton. Kerr is an accomplished inventor (in the 1980s he designed the immensely popular hedgehog boot wiper), and was messing around with chocolate in the kitchen one day, with a recently graduated Flo. Together they were filling moulds shaped as noughts and crosses thinking that they would make rather nice presents for the family. They hit upon their now patented technique and the rest is history and the chocolates are stocked in stores all over the world! SEE MORE CHOCOLATES


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very realistic

I was pleasantly surprised by the Knitting gift set that I ordered. I thought it very realistic and so clever.
Delivery arrived in very good time for my friend's birthday. I'm sure that she'll be delighted with her gift.

3 January 2024
Rated 5 out of 5 stars

Fabulous customer service

I had used a Tesco reward voucher and hadn't realised the code could only be used once. I emailed Choc on Choc about this query and they responded and sorted out this issue very quickly. They also sent my order on next day delivery even though I only paid for standard delivery. Exceptional customer service. Chocolates are pretty good too. Outstanding presentation and good value for money.

3 January 2024
Rated 5 out of 5 stars

Great company

Delicious chocolate that is nut friendly. Me and my partner suffer with allergies and we love this chocolate. It’s made fun and unique through the different designs of chocolate they offer which makes it great for gifts. Chocolate arrived all in tact, beautifully presented in choc on choc wrapping paper with complimentary chocolate buttons. Very impressed

9 January 2024
Unprompted review
Rated 4 out of 5 stars

Excellent but one minus

The ideas and presentation are excellent. The chocolate is delicious. My only negative is that when you have a piece the size of a tonic can it is very very hard to bite into! I’ve taken a hammer to it!!

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Buyer’s beware!

Wanted to give minus 10. I paid for next day delivery and they took a week to arrive. The brownies are packaged like a microwave curry, not aesthetically pleasing at all. Overpriced bombs which had already ‘exploded’ during shipping. Let’s talk about shipping, sent out in thin plain white paper and a less than supportive box. Shocking lack of care!
It’s a pity I cannot post the photos.
Every item was dirty and crushed, the box had been ripped and flattened. All had to go in the bin. Disappointed is an understatement particularly at the price you pay!!
Buyers beware.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and beautifully packaged chocolates with a lovely little surprise of a little box of buttons! Lovely looking chocolate reindeers (and bigger than I expected), classy and unique for small Christmas gifts.

12 December 2023
Unprompted review
Rated 3 out of 5 stars

I was very disappointed

I was very disappointed when I opened the package. A very small box containing 9 x1”square chocolates. They may or not be very nice chocolates, but represent very poor value for £12. I certainly shan’t be buying any more from you.
DianeBowden

24 November 2023
Rated 5 out of 5 stars

Christmas gift

Arrived quickly well wrapped so no broken ones (pigs in blankets). A present for granddaughter as she loves pigs in blankets. Very pleased with them.

24 November 2023

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