Choc onChoc replaced my order that was lost in transit and they were extremely helpful and very prompt in replying to my emails. The chocolate gift I ordered was absolutely brilliant and excellent qu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #17 of 24 best companies in Chocolate Artisan
- #16 of 40 best companies in Sweet shop
- #8 of 11 best companies in Chocolate Factory
- #189 of 372 best companies in Gift shop
About Choc on Choc
Written by the company
A family run business making chocolate gifts for any occasion, Birthdays, Thank you, Get well gifts all out of chocolate. Creative designs to suit most personalities from sport lovers, to melt and make your own kits we have something for everyone.
The Choc on Choc story started in 2003 in a village near Bath in the UK by a father-daughter team, Kerr Dunlop and Flo Broughton. Kerr is an accomplished inventor (in the 1980s he designed the immensely popular hedgehog boot wiper), and was messing around with chocolate in the kitchen one day, with a recently graduated Flo. Together they were filling moulds shaped as noughts and crosses thinking that they would make rather nice presents for the family. They hit upon their now patented technique and the rest is history and the chocolates are stocked in stores all over the world! SEE MORE CHOCOLATES
Contact info
Chocolate on Chocolate, Chocolate House, High St, BA11 6PA, Rode, Nr frome, United Kingdom
- 01373830160
- hello@choconchoc.co.uk
- choconchoc.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful chocolate
Beautiful chocolate, beautifully giftwrapped, just perfect, also received a complimentary small box of belgian chocolate buttons which went down a treat for myelf after order 2 chocolate gifts for my friends. Customer service and delivery 10/10. Would 100% recommend this company for some beautful handmade chocolate gifts
One of the best companies I have dealt with
One of the best companies I have dealt with. Had a couple of items missing from my order. E-mailed them and they arrived within 2 days. Used several times before and always great customer service.
Gorgeous tasty products and super fast…
Gorgeous tasty products and super fast delivery.
I have ordered this chocolate for a long time and will continue to do so
I have ordered this chocolate for some time now for presents and it's always appreciated, especially as the shapes can be used for everyone's hobbies in our family. I have never tried it myself, but I hope to some time.
One of the best companies I've used
One of the best companies I've used. Had a problem with one of the items. Replaced the next day with no problem or quibble. Amazing recommended to all my friends. The chocolate is fantastic designs are fabulous 👌
Great service and quality
I ordered a few items and unfortunately one of them was damaged, I contacted customer service who promptly despatched a replacement which arrived the next day. Fantastic service and the chocolate is absolutely delicious. I would totally recommend and am already organising my next order.
Fully recommend
My order arrived promptly and the products are very well made, exactly as advertised, and I loved that it came with a sweet free gift!
Missing order ORDER NO.53981
Thank you for resending my order
Chocolate Statue
Chocolate Popcorn
Chocolate Compliment
Chocolate Prosseco
Thank you I have replied its a shame the number of the door wasn't showing as I could of chased it up but I appreciate if you could resend please j will amend my review

Reply from Choc on Choc
I was very impressed with the details…
I was very impressed with the details on the chocolate and I would definitely use this company again
Super hero help from Choc on Choc when…
Super hero help from Choc on Choc when my parcel went astray.
Prompt delivery
Prompt delivery, chocolates intact. Great novelty chocolates. Can't say anything about taste as they are a Christmas gift for someone.
Excellent service
Excellent service, not tried the chocolate yet as it’s for gifts but looked amazing
Great product good timing felt…
Great product good timing felt individual and nice unexpected treat thank you
Absolutely lovely products and…
Absolutely lovely products and reasonably priced and prompt delivery. I will definitely be using again and would definitely recommend
Chocolate lovers delight
Found this supplier from a contact. Gave them a try to give granddaughter a Halloween treat. Great item and good quality chocolate. So did a second order from the excellent selection
Same quick delivery and tasty result. Keep for future orders ;-)
Amazing chocolate
Really quick delivery. Packed securely and the chocolate tastes delicious. Most novel shapes which makes the chocolates when given as gifts Really special
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







