My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more
Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more
Company replied
I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more
Company replied
Company details
Written by the company
Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.
Contact info
P.O. Box 8075, 91409, Van Nuys, United States
- 855-422-7402
- Customersupport@800loanmart.com
- choicecash.com
4.6
Excellent
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I thought I was approved for one number…
I thought I was approved for one number but at the end it was changed...
9 October 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We’re sorry to hear about your frustration – our aim is to make the ChoiceCash process transparent and easy from start to finish. We apologize your approval did not meet your needs. Thanks again for sharing your feedback.
Reply from ChoiceCash
Thank you for the 5 star review! We are thrilled that we were able to help with your financial needs. Thanks again for sharing your feedback.
I received good customer service at the…
I received good customer service at the onset and no problems since.
3 October 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We truly appreciate your business and look forward to serving you again.
They truly helped me.
The crew that I talked to on the phone were top notch. They explained everything while having patience with me. I have had many loans in my day but I have never had such a good crew helping me. Great Job Guys. Keep it up and u should be proud of yourself. Hit yourself in the arm and say Great Job Dude.
3 October 2025
Reply from ChoiceCash
Thank you for taking the time to share your experience, Leonard. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!
Good loan officer
Good loan officer. Still kind of expensive but the process was smooth.
10 October 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.
Quick
Quick, easy and straightforward. All my options were explained and the process was seamless
Definitely recommend this company!
2 October 2025
Reply from ChoiceCash
We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for your business.
Reply from ChoiceCash
Thanks William for taking the time to leave a review. We are happy to have been able to assist you with a ChoiceCash loan! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.
Reply from ChoiceCash
We appreciate you taking the time to review your experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! Thanks again for the positive review!
We had a few hiccups
We had a few hiccups; but it all ended up well; just not as quick as advertised.
4 October 2025
Reply from ChoiceCash
Thank you for taking the time to share your experience, Pamela. We are happy to have been able to assist you with your financial needs. Thanks again for your business.
The process was simple and fast
The process was simple and fast! Time is money and I didn't waste any time. It's straight-forward and easy. Is it expensive? Yes. I'm using as a "bridge Loan" and paying off early. They were amazing.
2 October 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.
Reply from ChoiceCash
Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.
Reply from ChoiceCash
Thank you for the 5 star review! We have worked hard to establish an outstanding reputation for quality service. Thanks again for sharing your feedback.
The process was not hard at all
The process was not hard at all. They were very professional, also patient. If you need a loan, I would highly recommend them to anyone.
28 September 2025
Great customer service and got job done…
Great customer service and got job done well
24 September 2025
This was the most convoluted process…
This was the most convoluted process I've ever experienced. There was always just one more document that needed to be completed. They never told me what the interest rate would be until the final document. I would not use Choice cash again.
24 September 2025
Reply from ChoiceCash
Thank you for providing feedback on your experience with ChoiceCash. We appreciate your patience during the loan process and are sorry the process was not as smooth as it should have been.
Patient and kind is how I describe your…
Patient and kind is how I describe your staff. I was so glad to receive my link to pick up cash yesterday. Thank you
19 September 2025
Reply from ChoiceCash
Thanks much for the review, Linda! We are thrilled that we were able to help with your financial needs.
Great job 👍!
12 September 2025
Reply from ChoiceCash
We appreciate you taking the time to review your experience with ChoiceCash. We’re glad we could help. Thanks again for sharing your feedback.
Reply from ChoiceCash
We appreciate you taking the time to review your experience with ChoiceCash. We’re happy to hear we were able to help! Thanks again for the shout-out.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.