My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more
Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more
Company replied
I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more
Company replied
Company details
Written by the company
Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.
Contact info
P.O. Box 8075, 91409, Van Nuys, United States
- 855-422-7402
- Customersupport@800loanmart.com
- choicecash.com
4.6
Excellent
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was a seamless process and associates…
Was a seamless process and associates was great
4 September 2025
Reply from ChoiceCash
Thank you for the 5 star review! We’re delighted to hear about your positive experience with ChoiceCash. We look forward to being your financial resource again in the future.
Nam and his team were amazing
Nam and his team were amazing. They were fast, respectful, and very knowledgeable. My loan funded in the same day. I would recommend them to anybody. I really can’t say enough about the ease of this experience.
22 August 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear we were able to help! Thanks again for sharing your feedback.
This place is full of crap I have a 65k…
This place is full of crap I have a 65k 2013 civic worth 10k tgey offered 5500 title loan I have a 750 beacon score and I was denied !! What a joke! Please dont waste ur time calling.these unprofessional business that told mr I was approved 2 times an d 750 beacon s itt and i havr ni deny everthing I’s paid for! that’s a farm ! Boats ?cars ? Trucks and 3 motorcycles ! I was approved for Harley special and 0 percent busy but not a ghetto title loan !! 750!beacon score ! ‘ I can get that amount just on my own credit at a bank without the title !!! If I was denied and it lowers my credit of it drops I’ll sue them ot said approved twice and they had no valid reason to deny Me !! It must be a scam!!
5 September 2025
Unprompted review
Reply from ChoiceCash
Thank you for taking the time to share your experience with ChoiceCash. We are sorry to hear that it has not met your expectations. To help us conduct a thorough review of your concerns, please provide your full name and the phone number listed on your loan application, as the information included in your review is insufficient to identify your loan.
If you would like to discuss this matter further, please contact our Compliance Department directly at compliance@loanmart.com.
A little pricey
A little pricey, but overall the customer service and the quality experience was flawless. Gave me what I asked for but the repayment is almost 3 times that of what i asked for. So it’s pros and con's in all areas of the money market. The experience was great though.
28 August 2025
Slow work they take there time
27 August 2025
Reply from ChoiceCash
We appreciate you taking the time to share your experience with ChoiceCash. We are sorry to hear that it did not meet your expectations. An overview of the loan process shows that your loan was processed on the same date the ChoiceCash Loan Agreement with CCBank was signed, and it was finalized with your understanding at that time. While we cannot discuss the specifics of your account on this public forum, we are happy to address any questions you may have directly. If you would like to discuss this matter further, please contact our Compliance Department at compliance@loanmart.com
Professional and Reliable
Great customer service skills. Professional, reliable, and fast financial service. Lightning fast communication and delivery. Great company 11/10
21 August 2025
Answered all of my questions
Answered all of my questions. Were very patient and helped me through the process. I received my funds the same day.
14 August 2025
My experience with choice cash was a… smooth, and great experience
My experience with choice cash was a very smooth and stress-free experience. I appreciate cash choice for helping me out in the time of need. Thank you cash choice from the bottom of my heart.
23 July 2025
Leslie was absolutely brilliant and…
Leslie was absolutely brilliant and fantastic, she was patient, knowledgeable and helped me ease through the entire process. Thank you
7 August 2025
I had multiple follow up calls
I had multiple follow up calls. Everyone was helpful and explained the process.Sui and Maria were great. Maria definitely was patient and helpful.
13 August 2025
Unprompted review
Fast & Convenient
The process was fast and convenient. You guys really came through in a clutch. Hopefully I won't have to go this route again, but if I do, I'm using you ChoiceCash.
6 August 2025
fast and professional service!!
6 August 2025
I gave the lowest rate due to all but…
I gave the lowest rate due to all but three employees chris keel, marie and my last one. Sorry to share all of the male reps except Nelson were not focused on customer goals and needs. The process was not entirely explained and the later personnel were stuck within the guidelines. I would recommend your company because of Christine (I think) her name she emailed me the requested information. Thank you for reading this reference from my viewpoint.
6 August 2025
Reply from ChoiceCash
Ms. Baker:
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we strive for. We take your concerns regarding employee engagement and training very seriously and are actively reviewing our processes to ensure every team member is properly equipped to provide you with the best service possible on your ChoiceCash Loan.
We would appreciate the opportunity to discuss your experience further so we can address it directly and make things right. Please feel free to reach out to our Compliance Department at compliance@loanmart.com.
Sincerely,
Customer Care
www.choicecashloan.com
Customer service is prompt
Customer service is prompt, courteous, friendly and made everything go smoothly
1 August 2025
Easy and simple
Fast, friendly and very helpful. Everyone who assisted me was very helpful and knowledgeable.
23 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.