Wombwell branch managed my late wife's funeral with dignity and respect two years ago. So was a no brainer when it came to sorting my funeral plan. Staff gave all relative information Were not p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our Funeral Plans enable you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising. Choice Funeral Plans can be purchased direct, or they can be purchased in funeral homes which are operated by the Funeral Partners Group. Funeral Partners is a network of Funeral Directors throughout the UK, most of which are well-established local firms. Some of our businesses have been around for over 300 years.
A plan to suit you
Written by the company
- Our Funeral Plan allows you to make arrangements for your funeral, which may protect your loved ones from uncertainty about your final wishes and risks of rising costs for these services.
Contact info
46 The Terrace, TQ1 1DE, Torquay, United Kingdom
- 01803 298 243
- info@choiceplan.co.uk
- choiceplan.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff was really helpful
Staff was really helpful, kind and listened to all our requests which made the whole experience easy to go through and not morbid at all

Reply from Choice Funeral Plans
No frills - no fuss cremations
Excellent service from the representative who came to our home.
Everything explained in detail.

Reply from Choice Funeral Plans
Good service
Set up a direct funeral plan staff are lovely and helpful would highly recommend to use

Reply from Choice Funeral Plans
The staff were friendly and…
The staff were friendly and professional, the hole experience was dealt with respectfully.

Reply from Choice Funeral Plans
I had a great experience with Cheryl at…
I had a great experience with Cheryl at castle Bromwich she was calm kind and explained everything to me so I know exactly what will happen to me and my family when the time comes which has given me peace of mind .. I would recommend to everyone thankyou x

Reply from Choice Funeral Plans
Funeral plan exceptional service
From the first time I spoke to Kerry at Mulhollands in Carrickfergus my experience was excellent
Kerry took time to explain everything for me and to answer my many questions
Nothing was ever an issue for her
I have since spoken to friends to advise them of the service I received

Reply from Choice Funeral Plans
Easy to set up
Very easy to set up a funeral plan I did mine through my local funeral parlour. The pack they gave me was straight forward easy to understand what I was purchasing.

Reply from Choice Funeral Plans
Very easy to set up and the ladies were…
Very easy to set up and the ladies were lovely

Reply from Choice Funeral Plans
Friendly and helpful
We purchased our Choice plans from our local independent funeral directors at the Exeter & District Funeral Services. We were treated with such empathy and friendly service from Jane. Everything was explained in full and we were completely satisfied with the service.
Good decision
Glad we finally settled our funeral arrangements. Great service at Michael Gambles.

Reply from Choice Funeral Plans
Everything was simple and straight…
Everything was simple and straight forward to set up with the local funeral directors and we were given different payment plans, which was helpful too. Such peace of mind knowing our funerals are sorted now -thanks so much.

Reply from Choice Funeral Plans
Understanding
Understanding, emotional and professional support and for that I thank you .

Reply from Choice Funeral Plans
simple and straight forward and peace…
simple and straight forward and peace of mind knowing
every thing is taken care of

Reply from Choice Funeral Plans
A difficult situation made so easy.
My appointment with Mathew at Rushtons was in a clean and peaceful room. Mathew made it so easy and comfortable, despite having to make difficult decision's for both my parents.
Thank you Mathew, I can now feel satisfied its in kind and capable hands.

Reply from Choice Funeral Plans
expectations met, great service and overall satisfied with purchase
The direct cremation pre paid plan is competitive with what's included compared to other funeral plans, option to add voluntary options is so appealing leaving you feel like you have more choice. The standard price is a little high however discounts available make it more value for money. If there were partnered funeral directors a little closer to home this would make choice funerals my top funeral plan provider.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.