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Chris Alsop Guitar Reviews 

1,006
•
TrustScore 5 out of 5

5.0

Musical instrument shop
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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing the exceptionally reliable service and the well-thought-out product designs. Consumers consistently emphasize the superior quality of the specialized guitar maintenance tools and the remarkably fast delivery times. Many enthusiastic buyers note that these items arrive securely packaged and truly make intricate repair tasks much easier to handle. Though some customers mentioned having to perform minor filings or material adjustments to achieve the ideal fit for their specific instruments. People also appreciated the helpful instructional guides and unexpected extra items thoughtfully included inside the package to assist with repairs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are exceptionally well made,... See more

Quality

Consumers find quality to be exceptional, consistently praising the well-made and highly accurate tools and... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting prompt and fast shipping... See more

Service

Customers consistently note positive experiences with service, highlighting quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend these luthier tools, they are very well thought out and very easy and tactile to use. They are made in the UK, using natural materials where possible. Each tool comes with instructi... See more

Rated 5 out of 5 stars

Chris makes excellent quality tools that are well thought out and last well. The service is always quick and most items come with a couple of thoughtful extras that you’re not necessarily expecting (f... See more

Rated 5 out of 5 stars

My second order from Chris Alsop. The files are exceptionally well made, robust and easy to use, the neck rest and other items are equally well produced. I like the brief notes given with each item ex... See more

Rated 5 out of 5 stars

This is my second order from Chris - both small orders of tools and materials - and they both arrived very quickly. The tools are very high quality and did the job just fine. I found the fretwire was... See more

Company details

  1. #3 of 44 best companies in Musical instrument shop

Written by the company

We produce guitar tools and guitar parts in the UK and have been established for over 15 years. Parts are optimised for tone quality and playability. Tools are proven, tested designs. Our products are based on many years of playing, fixing, and setting up guitars. All items go through a complete quality control check following manufacture.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,006)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I received a very quick and helpful…

I received a very quick and helpful response to an enquiry regarding a fret crowning file, which when ordered was promptly dispatched. I have not used the file yet, but first impressions are a well thought out and made design.

22 April 2024
Rated 5 out of 5 stars

The extra mile….

Great kit from this company with the added bonus of advisory notes with each purchase, really nice touch. Proper customer service 😎👍

26 March 2024

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