Christmas Trees Direct Reviews 

Great tree perfectly wrapped and well delivered

We received the tree on the day we requested. The most beautiful tree. So pleased we will order again next year and continue to do so.Excellent tree and service.

Botched delivery 'attempts' almost ruined our Christmas. One week prior to the designated delivery window, out of the blue, a notification arrived at noon to say, 'We deliver today, 8-18.00'. I was out, but my husband was luckily in, and in fact no one came by. The next day, a note from seller asked us to confirm our address, as the couriers claimed it was 'the wrong address', in any case they couldn't find us. We are near the centre of Edinburgh, and there was no error in the address we had provided. Meanwhile seller could only assume, but nit for certain, they'd try again that day, which another notification from the firm suggested they would. But once again, 'We will deliver today' and then a no-show, another entire day wasted waiting around the house. In all this the seller was saying the right things byt in fact never effectively intervened to solve the issue with their courier. They also never queried why our chosen delivery window, of week 15-19 December was so grossly being ignored, without consultation; nor the issue of both the order confirmation and now this invite for a review being addressed to a name not mine/ours! We suspect therein lay the snag. In any case, we ended up cancelling our order, and were lucky to still find a fine tree locally that was delivered promptly 4 hours after ordering. That's what we should have done to begin with. Lesson learned. On the plus side, our refund required only one follow-up email.

The tree arrived in time, very carefully packed, fresh and beautiful, bringing spirit of Christmas in our house. I would strongly recommend this service. Everything was as expected ( even better)).

Fast shipped and well packaged, thank you

I’m not impressed with my Fraser Fir Christmas tree. It was obviously cut back from a very large tree judging by the large size of the trunk. It only just fitted in our stand which is a large one. There was sap oozing out of all the many branches that had been cut right back to make an acceptable size of tree.

The tree arrived well wrapped and on time. Once unwrapped, trimmed and placed in a stand, it really is the most beautiful tree we've ever had. Every visitor has commented on its shape and foliage. Fantastic!

Beautiful tree
Great service
Very happy 3rd year in a row

Delivery on time
Gorgeous tree lasted really well

Easy to order, great communication, lovely tree, well packaged. Definitely recommend. Thank you :)

First time using this company and it was awesome! Was worried what we would get due to not picking our own tree but it was perfect! Really beautiful and delivery was great. Thank you for making our Christmas so easy!

I ordered a 6ft tree. Am 8.9 ft tree was delivered, far too big for my house and for me to manage.
I had to ask a neighbour for help in cutting away the bottom of the tree to make it fit in my house. I was delighted with the tree they sent last year but this year I have learnt my lesson and I will not order from this company again

Well packaged & good quality tree on arrival

Well packaged, quick delivery, nice little tree.

I gave 5 stars because I ordered last year and I have again this and will be doing next year as it came on time and the driver was respectful and kind and helpful Mrs kara kirk

Lovely tree. Ordering and delivery was very straightforward.

As always, efficient and friendly customer service. Each year, the tree we have delivered is absolutely perfect.