Chrono24 Reviews 10,070

Sooth easy transaction

Nice easy platform to deal with. Having now purchased a number of watches it seems to be reliable and as long as you know what your doing with regards to buying watches it won’t let you down.

everything was great and the experience was very professional. Communication was great and the package arrived ahead of the time and very secured. I will buy again definitely in the future

Fast and efficient, clear understanding of price and status of order

The watch is in fine condition and looks beautiful however it is consistently slow , despite winding it is approximately 3 mins slow per day

Have so far bought two watches, after I joined recently. One was from a very good Japanese seller that was very professional, and the goods received was as described and in perfect conditions. Another watch was from a Spanish seller (Openwatch Web S.L. / Watches111) that cheated me about the production date of an automatic watch (it is a very old 'new watch') so I had to return it, wasting me time and lots of money. The Spanish seller who claimed to be 'professional' was very unprofessional indeed - goods not packed safely in the parcel box (no soft filling materials for protection, and the watch moved a lot in the parcel box), and was rogue in responding to my claim. Chrono24 was first very good in helping me return and get refund, but later left it in the hands of the seller (may be Chrono24, at the end, did not want to upset the seller and lose future business/commissions from the seller). Will be very careful whom to buy from in the future, if I ever use Chrono24 again.

This is the 2nd watch I have bought from the site. The communication from them was outstanding every step of the way. Will definitely consider buying this way again.

Very straightforward.
I had complete confidence in the ability to choose a guarantee-backed dealer.

Great company with awesome standards and great stock of watches

I have viewed a watch twice this week, looking tomake a purchase.
The watch was advertised as having the box but no papers, which would be acceptable if correct.

Today, looking to make the purchase on acceptable terms, I proposed an offer that was declined, however,
I informed the salesman that the box accompanying the watch was incorrect, being a previous generation box. A correct period box would cost circa £500GBP.

It turned out that this company had mis-represented the watch and box in their advert, perhaps inadvertently?

We could not reach a deal as I felt the company was once again "penny pinching".

Happy with the support and security chrono offer

brand new product but huge savings!!
no brainer if you are prepared to wait a little longer

This company has an excellent customer care. From beginning till the end and the watch is completely new and fully in the box still. Recommend 100%. My only issue was with DHL that said they tried to deliver twice unsuccessfuly but didn't and only when we called them that's when they actually delivered the watch.

Fab watches, great quality n price. Highly recommend

Communication with seller was prompt and accurate, delivery was timely and package well wrapped - overall a good experience as always

I am very satisfied with the service and the watch I purchased. The parcel was shipped and delayed in France. During the delay scammers attempted to convince me that my watch was lost. Everything on FeEx paperwork. Fortunately Chrono24 advised me to be patient and wait to see if the package was really lost. It turned out to be a scam and I received my package safely delivered by FedEx. I am very happy with the watch I purchased and with the assistance received from Chrono24. Grateful. Johan

I use Chrono 24 constantly to see what is happening in the watch market and having bought a couple of watches on line, the experience has always been good.

Second watch I’ve bought through Chrono24 - a great reliable site. Buy with confidence 👍😃