Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
I used this company to finance some dental work. Process was very quick and painless (hopefully the dental work will be too). Was straight forward and easy. Would recommend based on this experience... See more
Company replied
I used Chrystal Finance to pay for surgery to my knee. The loan was very quick and easy to apply for online. The company’s communication with me throughout was both efficient and reassuring. The 10... See more
Company replied
Company details
- #20 of 99 best companies in Finance broker
- #9 of 108 best companies in Financial Institution
- #20 of 169 best companies in Non-bank financial service
- #3 of 128 best companies in Software company
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chrysalis Finance
Joanne, thank you for your kind words. We're so pleased to hear that you found our team helpful and polite throughout your experience with Chrysalis Finance. Providing friendly, supportive service is always our priority. Thank you again for taking the time to leave us a review, and have a wonderful week.
Many thanks,
Betty at Chrysalis Finance
Loan was arranged quickly
Loan was arranged quickly
10 months interest free was useful
Late change was handled easily
9 July 2026
Reply from Chrysalis Finance
Mike, we're delighted to hear that everything was arranged quickly for you and that the interest-free finance option was helpful. It's also great to know that the changes you needed were handled with ease, as we always strive to make the process as flexible and stress-free as possible. Thank you for your lovely feedback, Mike.
Many thanks,
Betty at Chrysalis Finance
Efficient but a touch expensive he operation was successful and timely…
The operation was successful and timely , courteous and efficient if a touch expensive for a 30 mins operation
8 July 2026
Reply from Chrysalis Finance
David, thank you for taking the time to leave us your feedback. We're really pleased to hear that the finance process was courteous and efficient and that your operation was successful. We appreciate your comments regarding the cost and are grateful that you shared your experience with us. Wishing you all the very best with your recovery.
Many thanks,
Betty at Chrysalis Finance
Prompt response on inquiry for optional…
Prompt response on inquiry for optional payment scheme
Set up easily.and implemented
8 July 2026
Reply from Chrysalis Finance
Penny, thank you for your lovely review. It's great to hear that your enquiry was dealt with promptly and that setting up your payment plan was quick and straightforward. We always aim to make the process as simple as possible, so we're delighted we could help. Have a lovely day!
Many thanks,
Betty at Chrysalis Finance
Quick and easy
8 July 2026
Reply from Chrysalis Finance
Janet, we're so pleased to hear that you found the application process quick and easy. Making finance simple and accessible is something we really pride ourselves on. Thank you for your kind feedback, and we hope everything goes well with your treatment.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you so much for your lovely review! We're delighted to hear you received great service from us here at Chrysalis Finance. We really appreciate you taking the time to share your experience, and we hope you have a wonderful day.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Shirley, thank you for your kind words. We're delighted that you were happy with how quickly we responded. We know that receiving a prompt decision can make all the difference, so it's wonderful to hear your feedback. Have a lovely rest of your week!
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your fantastic review. We're really pleased that you found the application easy to follow and that our team could provide helpful support along with a quick decision. It's wonderful to know everything felt seamless for you. We truly appreciate your feedback.
Many thanks,
Betty at Chrysalis Finance
The application was very professional
The application was very quick and professionaI, no complicated or intrusive questions and I knew the next day I had been accepted. I would certainly recommend this company.
6 July 2026
Reply from Chrysalis Finance
Elizabeth, thank you so much for your thoughtful review. We're delighted to hear that you found the application quick, professional and uncomplicated, and that you received your decision so promptly. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your kind feedback. We're so pleased to hear that you found everything straightforward, quick and easy to organise. Making the finance process simple for our customers is always our goal. We appreciate your review.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Simon, thank you for taking the time to leave us a review. It's wonderful to hear that you found our team helpful while getting everything set up. We really appreciate your feedback and are pleased we could assist.
Many thanks,
Betty at Chrysalis Finance
Nuffield Health loan
The loan application was a simple process and the decision, service and payment direct to the Hospital was easy.
6 July 2026
Reply from Chrysalis Finance
Malcolm, thank you for sharing your experience. We're delighted that you found the application process simple and that everything from the decision through to payment was straightforward. We always aim to make arranging finance as easy as possible, so it's lovely to hear your feedback.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Steve, thank you for your review. We're so pleased to hear that arranging finance for your surgery was easy to set up. We hope having finance in place has helped make the process that little bit less stressful. Wishing you all the very best.
Many thanks,
Betty at Chrysalis Finance
A very simple process
Very simple to apply with a quick result and very little form filling.
Easier than expected.
15 June 2026
Reply from Chrysalis Finance
Ruth, we're delighted to hear that the application was even easier than you expected. Keeping the process simple with minimal paperwork and quick decisions is exactly what we aim for. Thank you for your lovely feedback, and we wish you all the best.
Many thanks,
Betty at Chrysalis Finance
Quick straightforward application
Quick straightforward application , instant decision at a time it was needed
6 July 2026
Reply from Chrysalis Finance
Duncan, thank you for your kind review. We're so pleased that you found the application quick and straightforward, particularly when you needed a prompt decision. It's great to know we could help at an important time. Thank you again for your feedback.
Many thanks,
Betty at Chrysalis Finance
Easy to use seamless process
6 July 2026
Reply from Chrysalis Finance
Thank you for your lovely review. We're delighted to hear that you found the whole process easy to use and seamless from start to finish. We really appreciate you taking the time to share your experience.
Many thanks,
Betty at Chrysalis Finance
Very easy to process and very efficient…
Very easy to process and very efficient with reply and approval
6 July 2026
Reply from Chrysalis Finance
Lucie, thank you for your wonderful feedback. It's fantastic to hear that you found the application process both easy and efficient, and that your approval came through quickly. We're delighted we could make everything straightforward for you.
Many thanks,
Betty at Chrysalis Finance
My expectations were met in full
My expectations were met in full. Good communication from Chrszlys throughout which provided clarity of the process and it’s progress
6 July 2026
Reply from Chrysalis Finance
Jonathan, thank you for your thoughtful review. We're so pleased to hear that we met your expectations and that our communication kept you informed throughout every stage of the process. Providing clear updates is really important to us, so your feedback means a lot.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Gillian, thank you for your lovely review. We're delighted to hear that you found the application easy and straightforward and that you received a quick response. We appreciate your feedback and wish you all the very best.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Robert, thank you for taking the time to leave us a review. It's great to hear that you found everything very quick and easy. We always aim to provide a simple, hassle-free experience, so it's wonderful to know we achieved that for you.
Many thanks,
Betty at Chrysalis Finance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.