Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
I used this company to finance some dental work. Process was very quick and painless (hopefully the dental work will be too). Was straight forward and easy. Would recommend based on this experience... See more
Company replied
I used Chrystal Finance to pay for surgery to my knee. The loan was very quick and easy to apply for online. The company’s communication with me throughout was both efficient and reassuring. The 10... See more
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Company details
- #20 of 99 best companies in Finance broker
- #9 of 108 best companies in Financial Institution
- #20 of 169 best companies in Non-bank financial service
- #3 of 128 best companies in Software company
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Chrysalis Finance
Hi Denise, thank you for your wonderful feedback! We're delighted that you found the application process easy and that everything was turned around quickly. We know timing can be so important, so we're pleased we could help. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Very simple application process which…
Very simple application process which was considered and granted very quickly
13 July 2026
Reply from Chrysalis Finance
Thank you for your review! We're so pleased to hear that your application was simple to complete and that your finance was approved so quickly. We always aim to make the process as smooth and efficient as possible, so it's lovely to hear this reflected in your experience.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi Stephen, thank you for your lovely review! We're delighted to hear that you found our telephone support so helpful. Our team always aims to provide clear advice and reassurance whenever it's needed, so your comments mean a great deal. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Very friendly and good customer…
Very friendly and good customer service. Very professional and well explained when you call. Very easy, helpful and straightforward!
13 July 2026
Reply from Chrysalis Finance
Hi Alaraiba, thank you so much for your wonderful review! We're thrilled to hear that you found our team friendly, professional and helpful, and that everything was clearly explained throughout the process. Providing excellent customer service is something we're passionate about, so your feedback really means a lot.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your lovely review, Mrs Hatton! We're delighted to hear that you found the process helpful and straightforward, and we're especially grateful that you would recommend us. Your feedback means so much to the whole team. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Efficient, friendly loan company
Chrysalis Finance are very efficient in their communication and have provided a very good loan contract for myself undergoing private hospital treatment.
8 July 2026
Reply from Chrysalis Finance
Hi Helen, thank you for your thoughtful review. We're so pleased that our communication helped make arranging finance for your hospital treatment a smooth experience. We know healthcare is incredibly important, so we're glad we could support you throughout the process. Wishing you all the very best.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi Georgina, thank you for your lovely review! We're so pleased you found our communication quick and easy. We really appreciate you taking the time to share your experience and are delighted we could help.
Many thanks,
Betty at Chrysalis Finance
I used Chrystal Finance to pay for…
I used Chrystal Finance to pay for surgery to my back. The loan was very quick and easy to apply for online and communication at every step was clear
13 July 2026
Reply from Chrysalis Finance
Hi Alison, thank you for sharing your experience with us. We're delighted to hear that applying online was quick and straightforward, and that our communication kept you informed throughout the process. We hope your back surgery has gone well, and we wish you a smooth recovery.
Many thanks,
Betty at Chrysalis Finance
Finance paid to the wrong dentist
Finance paid to the wrong dentist which postponed my appointment, which had to be pushed back two weeks.
13 July 2026
Reply from Chrysalis Finance
Hello Christopher,
Thank you for taking the time to leave your feedback.
We're very sorry to hear about your experience. This certainly isn't the level of service we strive to provide. I know the team is currently investigating what happened so that we can understand the issue and prevent it from happening again.
We appreciate you bringing this to our attention, as your feedback helps us improve the experience we provide to all of our customers.
Thank you again for your comments, and we wish you all the best.
Kind regards,
Betty
Chrysalis Finance
Very good & highly efficient
Quick, efficient, no messing. Cannot fault the finance process
13 July 2026
Reply from Chrysalis Finance
Hi Michael, thank you for your fantastic review! We're really pleased that you found our finance process quick and efficient, with no unnecessary hassle. Making things as simple as possible for our customers is always our aim. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi Patricia, thank you for your kind review! We're delighted to hear that you received such a quick response and found our communication excellent throughout. Keeping our customers informed every step of the way is very important to us. Thank you again for your feedback.
Many thanks,
Betty at Chrysalis Finance
Easy and uncomplicated.
13 July 2026
Reply from Chrysalis Finance
Hi Rebeccah, thank you for your lovely review! We're so pleased that you found the process easy and uncomplicated. That's exactly the experience we aim to provide, and we really appreciate you taking the time to let us know.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi Jp, thank you for your review! We're so pleased to hear that we were able to help make things a little less stressful for you. We know arranging healthcare can be a worrying time, so it's wonderful to know we could make a positive difference. Wishing you all the best.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi John, thank you for your lovely feedback! We're delighted to hear that you found our service professional and our communication well-timed. Providing a smooth experience from beginning to end is always our goal, so we really appreciate your review.
Many thanks,
Betty at Chrysalis Finance
Very easy to apply
Very easy to apply. Clear information given. Also easy to contact if you need clarification. Just the service you need at a very stressful time.
13 July 2026
Reply from Chrysalis Finance
Thank you for your wonderful review! We're so pleased you found the application easy, our information clear, and our team available whenever you needed clarification. We understand that arranging treatment can be a stressful time, so it's great to know we helped make things a little easier. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi Peter, thank you for taking the time to leave us a review! We're delighted to hear that both our website and the application process were straightforward to use. We always aim to make accessing finance as simple as possible, so your feedback is greatly appreciated.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Hi Ian, thank you for your lovely review! We're so pleased to hear that you felt well supported from your initial application right through to approval. Providing a smooth and reassuring experience is incredibly important to us. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Whole process was simple & very easy to…
Whole process was simple & very easy to undestand at each stage. Decision was confirmed very very quick. I would recommend any body who needs it.
GREAT WORK & SUPPORT FROM TEAM
13 July 2026
Reply from Chrysalis Finance
Hi Rajesh, thank you so much for your fantastic review! We're delighted to hear that you found every stage of the process easy to understand and that your application was approved so quickly. Your recommendation means a great deal to us, and we're so pleased our team could provide the support you needed. Thank you again for your kind words.
Many thanks,
Betty at Chrysalis Finance
Great service thank you
6 July 2026
Reply from Chrysalis Finance
Michelle, thank you so much for your lovely feedback. We're delighted to hear that you had such a great experience with us here at Chrysalis Finance. We always aim to make the process as smooth and supportive as possible, so it's wonderful to know we delivered. Thank you for taking the time to leave us a review, Michelle, and we hope you have a lovely rest of your day.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Ivan, it's fantastic to hear that you found our online application easy to manage and that you received a swift decision. We know how important a quick and straightforward process can be, so we're really pleased we could help. Thank you for sharing your feedback, Ivan, and we hope all goes well with your treatment.
Many thanks,
Betty at Chrysalis Finance
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