Ordered an Instax Mini camera bundle, for my daughters birthday. It arrived promptly, beatifully gift wrapped. My daughter was thrilled with it. Couldn't recommend this company high enough.
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Review summary
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Had a great experience with Ella on Benefit counter 👌 very knowledgeable on products and she did a great job on my brows 👍 will be back so thank you Ella 🥰 ....... Update! 15/10/2025 - Unfortunatl... See more
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Honestly i couldnt of been more impressed with this delivery. I ordered 2 bottles of fosfor, one of only a few places i could get it. It was beautifully wrapped, came with a little clarins gift, had a... See more
Company replied
Wow amazing service! I ordered online on a Wednesday night late and received my items Friday morning. Each item was individually packaged with such care ,I was so impressed. The website is great a... See more
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Company details
About CH TRALEE
Written by the company
CH Tralee is a family-run pharmacy, beauty, and wellness store based in Tralee, Co. Kerry. Founded in 1967 by Patricia Chute and Fionán Harty, CH has grown from a local chemist into one of Ireland’s best-known independent retailers, now led by the second generation of the Harty family.
We offer over 18,000 carefully selected products both in-store and online at www.chtralee.com, ranging from skincare and fragrance to health, optical, and wellness services.
At CH, we’re passionate about customer care, expert advice, and bringing trusted brands to customers across Ireland. Whether you shop online or visit us in-store, we’re here to help you look and feel your best.
Our Promise to You
Written by the company
- Putting People First, Since 1967
- At CH Tralee, we’ve proudly supported our customers for generations. Whether you shop with us online or in-store, we’re here with expert advice, trusted products, and a team who truly cares.
Delivery & Collection You Can Count On
Free shipping on orders over €54.00 & free click & collect
Enjoy free delivery across the Republic of Ireland on orders over €54.00. Orders under €54.00 are charged €5.95. Delivery to Northern Ireland is €5.95, and UK delivery is €9.
Standard delivery time is typically 2–5 working days, though delays may occur during busy periods. We also offer a free Click & Collect service during store hours. Please allow 48–72 hours for processing.
For full details, visit our Delivery & Collection Information page.
Contact info
31 The Mall, County Kerry, V92 D79F, Tralee, Ireland
- 066 712 1331
- customerservice@chtralee.com
- chtralee.com
4.8
Excellent
315 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery
29 December 2025
Reply from CH TRALEE
Hi,
Thank you for your feedback! We’re glad your order reached you so quickly and that our delivery service met your expectations. We really appreciate you taking the time to leave a review.
Kind regards,
The CH Tralee Team
Always a great service always good…
Always a great service always good range of products to choose from . Always helpful staff if you have to ring . Sometimes you can pick out bargains
30 December 2025
Reply from CH TRALEE
Hi Mary,
Thank you for taking the time to share your experience. We’re pleased to hear you enjoy our wide range of products and that our team has been helpful whenever you’ve needed assistance. It’s also great to know you enjoy spotting a bargain from time to time!
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi,
Thank you for your feedback! We’re glad to hear you had a positive experience with CH Tralee. Your kind words mean a lot to our team.
Kind regards,
The CH Tralee Team
Great prices & speedy delivery.
Great prices & speedy delivery.
A pleasure to deal with.
29 December 2025
Reply from CH TRALEE
Hi Vivienne,
Thank you for your feedback! We’re pleased to hear you were happy with our prices and quick delivery. It’s great to know your experience with us was a positive one.
Kind regards,
The CH Tralee Team
Grear value, family run, fast delivery
Great value, family run, fast delivery, lovely samples to try. Would highly recommend. Support local!
29 December 2025
Reply from CH TRALEE
Hi Marie,
Thank you for your kind feedback! We’re glad you enjoyed the value, speedy delivery, and the little samples we include. It’s wonderful to know our family-run approach is appreciated, and we really value your recommendation and support.
Kind regards,
The CH Tralee Team
Fast efficent well packed and all…
Fast efficent well packed and all arrived perfectly.
29 December 2025
Reply from CH TRALEE
Hi Brenda,
Thank you for taking the time to leave a review. We’re pleased to hear your order arrived quickly, securely packed, and exactly as expected. Your feedback is greatly appreciated!
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Linda,
Thank you for your feedback! We’re very pleased to hear you were happy with our service and that you would recommend CH Tralee. Your support is greatly appreciated.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Rose,
Thank you for your kind feedback! We’re delighted to hear you were happy with the product and that it reached you quickly. Your support and positive comments mean a lot to our team.
Kind regards,
The CH Tralee Team
C H TRALEE IS A MOST WONDERFUL FRIENDLY…
C H TRALEE IS A MOST WONDERFUL FRIENDLY CHEMIST. THE STAFF GO OUT OF THEIR WAY TO HELP. NOTHING IS A PROBLEM. I TOTALLY RECOMMEND THIS CHEMIST IN TRALEE. YOU WONT BE DISAPPOINTED. THEY HAVE EVERYTHING YOU WANT. FABULOUS TOP BRANDS IN MAKE UP AND PERFUME. ALWAYS GOOD OFFERS TO SUIT ALL BUDGETS. THEY ALSO DO MEDICAL PRESCRIPTIONS. AND YOU CAN HAVE YOUR EYES TESTED. ALL UNDER ONE ROOF. WONDERFUL. 💯%
29 December 2025
Reply from CH TRALEE
Hi Elizabeth,
Thank you so much for your wonderful review! We’re thrilled to hear you enjoy everything CH Tralee has to offer, from our friendly staff and top brands to our prescription and eye care services. It’s lovely to know that our team’s efforts to make shopping easy and enjoyable are noticed and appreciated.
Your recommendation means the world to us, and we look forward to welcoming you back again soon!
Kind regards,
The CH Tralee Team
The girl on the cciunter was most…
The girl on the cciunter was most helpful and friendly. 5 stars
29 December 2025
Reply from CH TRALEE
Hi Orla,
Thank you for your lovely feedback! We’re delighted to hear that our team member on the counter was so helpful and friendly. Your kind words mean a lot and we’ll be sure to share them with the team.
Kind regards,
The CH Tralee Team
Excellent website and very quick…
Excellent website and very quick delivery. Definitely recommend!
29 December 2025
Reply from CH TRALEE
Hi Sonya,
Thank you for your kind review! We’re delighted to hear you found our website easy to use and that your order arrived quickly. It’s wonderful to know you would recommend us — your support is greatly appreciated.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Dimo,
Thank you for your feedback! We’re delighted to hear you were happy with the product, pricing, and speedy delivery. It’s wonderful to know you would recommend us — your support means a lot to the team.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi,
Thank you for your kind words! We’re delighted to hear you found our service quick and efficient. Your feedback means a lot to us and encourages our team to keep delivering the best experience possible.
Kind regards,
The CH Tralee Team
Great website
Great website. Love the prices and speedy delivery. Everything is always packed with care.
29 December 2025
Reply from CH TRALEE
Hi Karen,
Thank you for your lovely feedback! We’re thrilled to hear you enjoy browsing our website and that your orders reach you quickly. It’s great to know the care we put into packing your items makes a difference.
Kind regards,
The CH Tralee Team
My order arrived.
The order arrived although delayed it seems due to seasonal pressures with the delivery service, which I appreciate is outside of the control of the shop.
I am very happy with the Armani perfume. Thank you
4 January 2026
Reply from CH TRALEE
Hi,
Thank you for getting in touch and for leaving your review.
We apologise for the inconvenience caused by the delay. Your order was placed on 25th December and packed by our team as soon as the shop reopened on 27th December. It was then handed to An Post on 29th December, once postal services resumed after the Christmas closure, and was successfully delivered on 6th January.
During this period, there was a significant backlog across the postal network, which unfortunately contributed to longer delivery times than usual.
We truly appreciate your patience and understanding during this busy seasonal period. If you need any further assistance or have any questions, please don’t hesitate to contact us.
Kind regards,
The CH Tralee Team
Excellent service excellent products…
Excellent service excellent products great prices
27 December 2025
Reply from CH TRALEE
Hi Rose,
Thank you for your kind review! We’re delighted to hear you were pleased with our service, products, and pricing. Your feedback really motivates us to continue providing the best experience possible.
Kind regards,
The CH Tralee Team
Happy Customer
Very happy with my purchase. Delivery was very fast and product was very well priced
27 December 2025
Reply from CH TRALEE
Hi Marie,
Thank you for sharing your experience! We’re thrilled to hear you’re happy with your purchase and that it arrived quickly. It’s also great to know you found the product well priced your feedback is very much appreciated.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Mary,
Thank you for your feedback! We’re delighted to hear your order reached you so efficiently. It’s always great to know our delivery service is making your experience smooth and convenient.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Stephanie,
Thank you for your kind review! We’re thrilled to hear you were happy with the quality of your items and that your order arrived quickly. Your feedback is greatly appreciated and motivates us to keep providing excellent service.
Kind regards,
The CH Tralee Team
Excellent
Excellent service, my order was dispatched and received promptly. Great deals especially on gift sets.
27 December 2025
Reply from CH TRALEE
Hi,
Thank you for your kind feedback! We’re delighted your order was dispatched and delivered promptly, and that you were pleased with our gift set offers. It’s wonderful to know our service met your expectations.
Kind regards,
The CH Tralee Team
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