By far the worst company I have every worked with. Not exaggerating. I am 3 months into fixing a billing issue. The rep (Nicole Bledsoe) is 100% incompetent at supporting or just even responding to em... See more
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This is the worst insurance I have had to dealt with. I had to cancel my flight because of 2 EARTHQUAKES in my destination, and they said that did not qualify for reimbursement. Also when I kindly cal... See more
Recently submitted invoices for post journey medical expenses. Outright rejection of claims amounting to $4k on grounds that I didn't meet terms. On calling claims dept, they had overlooked doctor's r... See more
Following a lengthy and unresolved dispute with Budgetair who used Chubb as a third party. Chubb stepped in and compensated me despite Budgetair being legally responsible. Can only say Chubb were cour... See more
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1.6
Bad
74 reviews
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I wanted clarification of travel…
I wanted clarification of travel insurance cover. First I was told I was covered, then I was told I wasn't. I was unable to find the exclusion referred to in the T&Cs. I wasted an afternoon talking to people who could not or would not help me. Appalling.
29 November 2021
Unprompted review
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