Brilliant team working together to ensure delivering in time and making the tastiest truckles or rolls of cheese Range of chutneys and pickled onions on point If you enjoy crackers or biscuits,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love these cheeses, a huge variety to choose from, all very tasty. Brilliant to give with pickles and crackers for presents and to enjoy at home I have always chosen a delivery date but have never... See more
Company replied
My third order from you and third time of problems. The first two orders arrived after my chosen delivery date, the third wasn’t handed over by Royal Mail as the jar of pickles had broken due to insuf... See more
Company replied
Sister ordered for my birthday treat, due to arrive 17th June. No show, no contact from company either to buyer or receiver. Sister contacted company by phone on 18th June to find out what happened... See more
Company replied
Company details
- #5 of 5 best companies in Deli
- #28 of 30 best companies in Beer shop
- #3 of 3 best companies in Cheese manufacturer
- #10 of 10 best companies in Cheese shop
- #35 of 36 best companies in Chocolate shop
- #363 of 375 best companies in Gift shop
About The Chuckling Cheese Company
Written by the company
The Chuckling Cheese Company | Great British Artisan Cheese
A family-run artisan cheese company based in Skegness, Lincolnshire UK - The business was started in 2012 by husband & wife, Stuart & Emma Colclough. It was later incorporated as The Chuckling Cheese Company Ltd in 2015
The husband and wife duo, Emma and Stuart Colclough set out on their cheesy adventure hosting market stalls at local events around the United Kingdom. During this time is when the cheese team began to grow and soon become notorious for Flavoured Cheddar and our widely developed range of unique flavoured cheese. Offering over 40 different flavours.
We’re not just a cheese company, we also have a wide range selection of chilli jams, craft beers, vodkas, coffee syrups, fudge bars, sweet meringues, and lots more. In 2016 we opened our first Chuckling Cheese Shop in the Skegness Hildred's Centre, then in the next two years, we opened two other stores. One in Doncaster Frenchgate Shopping Centre and another in Middlesbrough Hill Street Shopping Centre. In 2020, we grew the company further by opening two more shops, in Merry Hill Shopping Centre in Brierley Hill near Birmingham and one in Metrocentre in Gateshead near Newcastle. At our shops, you will find an extensive product offering, such as baked goods, cheese sampling, and a freshly baked cheese toastie.
Visit a shop near you and meet our company mascot, Munchie Mouse.
To this date, we still remain a family-run business that has a wide range of quality products to offer our day-to-day customers as well as Trade and Wholesale Customers, alongside offering a range of Corporate Gifting options.
Contact info
Unit 1 A52 Business Park, PE24 4AW, Croft, United Kingdom
- 01754768120
- mailorders@chucklingcheese.co.uk
- chucklingcheese.co.uk
3.6
Average
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great cheese
Great cheese! Pork scratchings good! Delivery on time - would definitely order again.
31 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hi there,
Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!
Absolutely fantastic cheese 🧀 and it’s…
Absolutely fantastic cheese 🧀 and it’s a lot cheaper than the shops. Oops forgot the pickled onions. Very tasty and a bomb at a party
4 April 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hello,
Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!
customer service is brilliant every…
customer service is brilliant every cheese i buy is good quality and value and tastes delicous i love cooking with it
3 April 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hi Michael,
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great.
Never any problems
Ordered several times and never any problems, cheese has always been delicious and delivery on time.
4 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hi there,
Thank you for your 'grate' review!
We hope you will return again soon!
So Tasty
I am obsessed with the amazing range of flavours especially the charcoal, they are brilliantly packaged and promptly delivered. It is easy and tasty and now a monthly treat
24 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hi there,
Thank you so much for your review!
We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!
Good variety of cheeses
Good variety of cheeses, caters for most tastes, jam's and chutney's are tasty, just be aware, most have peel in them, Please leave it out, it does spoil them, mainly because, i dont have teeth to chew it, ha ha.
31 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order!
Tasty cheese and chutney
Tasty cheese and chutney. Tried the new black garlic truckle it was delicious, a little sweeter compared to the other garlic cheese .I would recommend trying it.
30 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your review! We hope that you enjoyed your order :)
Avoid this company!
Avoid this company, particularly if you're thinking of ordering for a specific date/occasion. They do not deliver (I have now been waiting 12 days for an order due on my daughters birthday), they simply do not care! Disgraceful company!!😡
Note, the reply below. This was NOT a courier delay. This was the companies incompetence, failing to dispatch the box until 30th, when it was ordered on 18th, with a delivery date of 28th. And I have not received a refund!
18 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hi Caroline,
Thank you for your review.
We can see our customer service team have responded to your complaint and have actioned a cancellation, return & refunded as requested.
Apologies for any inconvenience caused.
Up to now I have not received…
Up to now I have not received confirmation that this item has been delivered, so cannot comment
27 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your review. If you would like any further assistance, please do not hesitate to contact our dedicated Customer Service team!
Cranky Sod won't make you Cranky!
I'm actually sitting here writing this while drinking a bottle of Cranky Sod and it's an incredibly tasty beer
The beer balances hoppiness with genuine flavour and it gets 10/10 from me and my taste buds!
29 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!
Pickled onions are the best pickled…
Pickled onions are the best pickled onions “in the world”
Great delivery service
29 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great.
Excellent Cheeses…
Excellent cheeses, full of favour and good value for money. Combined with quick delivery, what’s not to like. Would definitely recommend.
29 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!
The best cheese company around, but..
The best cheese company around. Plenty of variety, well priced and a great delivery service.
One constructive criticism is that I was on a Watch List for an Ale and Mustard cheese and after at least a month I emailed Customer Services only to be told it was discontinued.
20 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Hi there,
Thank you for your review.
We are glad that you enjoy our products!
We do apologise regarding the Ale & Mustard Cheese and we hope that this does not refrain from any potential future orders with ourselves.
Yet again excellent
Yet again, excellent service, quality, and an outstanding variety of cheeses. All well packaged and delivered on the date I specified.
17 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!
Have now sent two gifts of your…
Have now sent two gifts of your products and recipients seem happy so, so am I!
21 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 'grate' review! We hope you will return again soon!
Exactly what I ordered and delivered on…
Exactly what I ordered and delivered on time.
11 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great.
Lovely food
Lovely food. Some unusual items which were well received. Arrived well packaged, however I've deducted one star because it arrived 2 days before the delivery date I chose and I almost missed the delivery
21 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your review! We hope that you enjoyed your order :)
BEST CHEESE
15 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!
Delicious cheese
The cheese selection is great and I have always received my order on day specified. And with the free delivery, It's even better.
17 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great.
5 bars of fudge:My daughter in law…
5 bars of fudge:My daughter in law loved all the different flavours ,it was packed well and arrived on time ,it was so easy to ordered, many thanks Rose
10 March 2026
Unprompted review
Reply from The Chuckling Cheese Company
Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.