Ciao Italy Tours Reviews 

I worked with Fabiana at Ciao Italy Tours on 3 very detailed bespoke Italian itineraries this summer. My clients were thrilled with the guides, transfers, excursions, etc. Some of the adjectives they used were: amazing, incredible,
professional....as well as "it was a trip of a lifetime !
Thanks to the team at Ciao for making me look so good everytime!!
Ann C. of Travel Experts

We took tour 348609 - Grand Tour of Tuscany - Siena, Pisa and San Gimingnano - small group and it was outstanding! This tour has three stops plus a visit to Castello Sonnino winery and was one of our only tours that had fewer than the maximum number of people that was advertised. There was a wonderful guided tour in Siena plus we had time on our own in Pisa and San Gimignano. It is a long day but definitely worth it because much of the driving is through the Tuscan countryside which was absolutely beautiful. we visited Castello Sonnino in the heart of the Chianti region of Tuscany. The highlight of our visit was seeing the recently hand-harvested grapes drying to be made into Vin Santo. It was magical to witness this centuries-old production process in person.

I want to thank Viviane Grainger for making our trip to Italy so wonderful. Everything was planned to the last detail from the fabulous tours to the lovely hotels. We were able to enjoy the most of every city.
I look forward to our next trip and her help in planning another fabulous adventure.
Karen Shea

I've used Ciao Italy for a number of clients and will continue to use them for all of my clients traveling to Italy. They provide great service, are responsive, and always fun to work with. I'd recommend using them for your trip!

My husband and I were looking for a once in a lifetime experience to Italy and Ciao Italy did NOT disappoint! Renee helped us every step of the way since we didn't even know where to start. Renee worked side by side with us making this special trip everything we could dream of and more. Every question we had was answered pretty much instantly and throughly. Every request we had was met and exceeded beyond what we could have imagined. We had a 10 day vacation starting in Venice, then traveling to Florence then to Sorrento and ending and leaving from Rome with MANY stops along the way. Every place we stayed was more beautiful than the last if that's even possible! Of all the many experiences and tours that were set up for us, our absolute favorite was the private boat tour of Capri that was arranged for us. It was absolutely breath taking and the boat crew were not only super skillful and knowledgeable but also very warm and kind and funny and made the experience that much more memorable. Renee made sure every arrangement and detail was completed so we didnt have to do anything but show up and enjoy ourseleves. I could go on and on about everything amazing that we experienced thanks to Renee, but I will just say to experience it for yourself and book a trip with them! You will not be disappointed. On our last full day in Rome while on a small tour we actually met another 2 couples that were traveling together and after talking for a bit we found out the 4 of them were also from staten island and also used Ciao Italy for their trip! Ciao Italy is full of great people who care about giving you a great experience. Thank you Renee for making our once in a lifetime dream vacation a reality for us.

The booking experience was so easy and the agent, Fabiana, was very detailed in her responses. I will continue using Ciao Italy and Fabiana for all of my bookings to Italy.

My clients returned from their trip to Italy on Saturday. They had an incredible time and I can’t thank Sindi and Ciao Italy enough for all their expertise and professionalism.
I always feel very confident booking my clients with Ciao Italy knowing that everyone I work with is so knowledgeable and does a wonderful job.

I look forward to working with your team again in the near future.

After no vacations since before covid, I excitedly used Ciao Italy to insure my sons and I did not miss anything important on our upcoming tour to Rome, to see Cat Stevens and to tour Rome.
We enjoyed every day and every tour. One of our favorites was Costanza and the tour of the Jewish ghetto. She was very pleasant, energetic, and knowlegeable.
Then came our day long trip to Pompeii and Amalfi Coast Tour. Our printout, which we still have, shows that travelers have an hour to enjoy Positano and another hour to enjoy Amalfi.
First, the driver was 30 minutes late to the pickup. When the van stopped at Amalfi my sons and I were the first off and out to see the sights. The driver said nothing to us about a return time. We enjoyed the beautiful area, shopping, and had lunch. So that we did not worry anyone about being late, my sons were paying our lunch check while I returned to the van .
When I got to the van the driver, Alessandro (middle aged) ,started to scream at me about being late. He was screaming that ten minutes means ten minutes. I said 10 minutes, the itinerary said 1 hour. Shortly my sons arrived. One of them was going to apologize to Alessandro when I said don't you dare, he has been screaming at me.
We heard from the others tourists in the van, a father and daughter from New York and two friends from a Spanish speaking country, that Alessandro had been pacing and cursing outside of the van waiting for us. He was using foul language including mother-f...
My youngest son approached him at our stop at Pompeii and said he owed me an apology. He not only did not apologize, he had the nerve to say he had behaved like a professional. He ruined the rest of the tour for us and Pompeii was much less enjoyable. The ride back to the hotel was virtually silent except for whispered discussions regarding Alessandro's behavior. If it hadn't ruined our trip it would have been humorous. When my son and I told him our itinerary said 1 hour, he said he was in charge and it was the amount of time that he said.
The reason I say middle aged is not to be mean, but we had another driver with the same name who was young, and he was very pleasant.

We would like to thank Nancy Bradford from Nomadic Travel Company in conjuncture with Ciao Italy tours for an amazing, beautiful, personalized trips! They put together our tours of Venice, Bologna, Florence, Sorrento, Amalfi coast, Pompeii and Rome.
Hotels rooms were what we expected but bathroom and showers could have been bigger.
Travelling and transfers were exactly how we requested it! Everything was perfect from start to finish, English speaking vans drivers and trains were on-time, with spacious seats and luggage accommodations. Activity vouchers, with detailed explanation, VIP tickets to skip long lines and tour guides were knowledgeable and friendly.
There was not a day that we did not know what to do or where to go! We are very happy we used Ciao Italy and we would highly recommend them to anyone traveling to Italy.
Michael and Maria.

Valeria from Ciao Italy Tours. Gave the 4 of us a wonderful expericence around Portofino. Valeria is courteous knowledgable about Portofino & the local area. Valeria's driving is very safe & possibly speaks better English than me. We had an FAB time with Valeria. I suggest you ask for her by name.

I have never used a travel company but for my honeymoon I knew my husband and I wanted to see a lot of Italy in a short time and with planning a wedding I just did not have it in me to plan and research a country I did not know much about. So, I was on the hunt to find a travel agent and after getting extremely expensive and out of my budget quotes, I found Ciao Italy. My main concern when using a travel company was the costs, I knew how much I wanted to spend and what we wanted to do and where we wanted to stay, and Ciao Italy listened to everything I said and stayed within my budget. Stefania was who we worked with, and she was a great communicator even with the time differences I never felt uneasy or out of the loop. Everything about our trip was great! We had excellent drivers who were always on time, even early. Our tour guides were so knowledgeable and answered all of our questions. All of the hotels we stayed in were clean, safe, and very accommodating to any of our needs. We learned so much from our tour guides who were all passionate about their cities which was also all of their homes. It made the tours much more interesting to hear from someone who actually lives in the places we were touring. It felt more personal, and I didn't feel like such a tourist. I am very happy we used Ciao Italy and I would highly recommend them to anyone traveling to Italy.

Patricia with Cruise Planners-Fernandina Bch coordinated with Ciao Italy Tours an amazing trip to Italy for me and my friend. We sent them a list of what we wanted to see in Italy and Ciao Italy Tours put together a complete first class trip that not very many people get to experience. Everything was planned in detail for us from the arrival to the airport in Rome to the departure from the airport in Milan as well as everything in between! Great Hotel choices (with pictures), transfers (limos), pick up points, meeting places, Activity vouchers (with detailed explanation), VIP tickets for activities to skip long lines, English speaking drivers and tour guides. There was not a day that we did not know what to do or where to go! On the way to Venezia we got off the train short of our stop (our fault)!! I called Ciao Italy Tours and they got us on the next train within 15 minutes!

Stefania Tinelli - Travel Planner definitely know her business!

If you are planning a trip to Italy…you would be wise to choose Ciao Italy Tours! You will be glad you did…We are! 🤩

As a travel advisor, it is always so important to be able to rely upon our industry partners to be able to provide in depth destination information, best rates available, efficient and attentive service and reliability. I must say, that working with Stefania at Ciao was right on target in directing me to assist my clients in a timely and well informed manner.

My clients made a few last minute modifications regarding dates, hotels and special requests. Stefania never complained at all no matter how many times I had to inform her of another modification. She was quick to respond and provided complete clarification when needed.

My clients returned back from their trip to Italy a few days ago and were thrilled with their experience regarding the seamless flow of their itinerary, the selected hotels ooffered to them and the courteous and professional drivers they experienced.

I would highly recommend working with Stefania at Ciao Italy Tours. She is very knowledgeable, quick to respond and always makes just the right recommendations when needed. Also want to mention, Ciao's owner, Guido, is available to assist whenever there may be an issue that needs to be resolved and a hands on proprietor!

A great company!

We started planning very close to travel dates but Ciao Italy worked with our local agent to get us into great hotels in Florence, Milan, and Rome. They booked tours for us: some private and some small group as well as transportation. The highlight was an expensive private tour of the Vatican Musuem and St Peter's Basilica. Our guide was knowledgeable and friendly but also politely assertive with other tour guides to move us through without waiting anywhere. The architecture, the church, and the extensive collection of artworks, including walls and ceilings completed by Raphael, Michelangelo, and others is so vast that this really is the best way to take as much in as a day allows. Tours of ancient Rome, highlights of Rome, highlights of Florence (Uffizi and Accademia Gallery), and train tickets between cities were included. Details and vouchers were provided for printing.

I am a travel agent and Ciao Italy is my "go to" vendor for creating beautiful personalized trips for my clients for Italy. Guido and Stefania are wonderful to work with along with the entire staff. They make my job so easy, one contact and they do EVERYTHING from hotels, transfers, train tickets, tours. I have used them for both FIT and group travel. The hotels they use are beautiful, the tours are great, and drivers show up when expected. I won't go anywhere else!

We had an incredible trip! We started in Napoli and ended in Sorrento at a beautiful villa. We did private tours of Napoli, Procida, Amalfi (Including a winery tour) and Positano. We also did a private boat tour a Capri. The tours were well organized, on time, captured all the important places to see and the guides had a tremendous amount of information. Everything was amazing and I highly recommend Ciao Italy Tours.

My clients had a wonderful trip to Italy on the Amalfi coast. They rented a villa and it was perfection. Thanks Stefania!

My daughter and I recently traveled to Italy and stayed in Sorrento for a week. All of our adventures were booked through Ciao Italy Tours and were nothing short of amazing! We did a private Marisa Cuomo Winery Tour, a group day boating tour to and around Capri, and a cooking class at Villa Ida -- all were so well organized and made our trip that much more special. The best part was, we didn't have to think or plan anything -- It was all done for us! The guides were friendly and knowledgeable and even gave us recommendations on where to go to eat later in our trip. In addition, we always felt safe everywhere we went. It's a trip we will never forget!

Thank you so much Ciao Italy and Rita from Mystic Valley Travel. Our family trip to the Amalfi Coast and Rome was absolutely wonderful. All of our tours and guides were perfect for our group, we had 2 teenagers with us. They never once were bored or uninterested. We cant wait to book our next trip.

We all just returned back from the most amazing Family Vacation celebrating my cousins 50th Birthday. It was such a fantastic, once of a lifetime experience on our private tours. Mario in Rome was extremely knowledgeable in regards to the Vatican, Sistine Chapel, St. Peter’s Cathedral, Colosseum etc. He made our tour very interesting. Salvatore in Positano, Amalfi Coast, Sorrento and Winery was also extremely informative and entertaining. He and the driver made our long trip alot of fun with music and singing on the way back to our ship. Both tours were awesome and all 11 of us were really impressed with our tours and the guides. Thank you Ciao Italy. 🇮🇹❤️😘