CICAR Reviews 

52,926
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Cicar is a great car rental company. I've rented from them several times. Booking online in advance keeps the counter process minimal, and returning the car is super quick. I've always been able to pa... See more

Rated 5 out of 5 stars

Excellent Experience. Top quality vehicle and very simple collection and drop off. A zero stress experience and knowing all insured including excess within the rate is great piece of mind when driving... See more

Rated 5 out of 5 stars

We used cicar on 3 different Canary Islands. On each hire the whole experience was brilliant. Pickup and drop off were simple and hassle free. Cicar don't charge CDW so no hidden charges or pressure... See more

Rated 5 out of 5 stars

We have hired cars many times from cicar mainly in Fuertuventura but also in Tenerife and Lanzarote each time has been a positive experience.. you may not get the exact car you ask for but all have b... See more

Company details

  1. Car rental company

About CICAR

Written by the company

CICAR es una de las compañías de alquiler de coches de referencia en las Islas Canarias, con una amplia experiencia en el sector y una extensa red de oficinas en aeropuertos, puertos y principales zonas turísticas de las islas.

Desde nuestros orígenes, trabajamos con un objetivo claro: ofrecer a nuestros clientes una forma sencilla, cómoda y transparente de disfrutar de Canarias en coche. Nuestra experiencia local nos permite conocer las necesidades de quienes visitan las islas, tanto para vacaciones como para viajes de trabajo o estancias de larga duración.

En CICAR ofrecemos una amplia variedad de vehículos para adaptarnos a diferentes tipos de viajes y necesidades. Ponemos especial atención en mantener nuestra flota en buenas condiciones y en ofrecer un servicio cercano y profesional en cada etapa del alquiler: desde la reserva y la recogida del vehículo hasta su devolución.

Uno de nuestros principales compromisos es facilitar una experiencia de alquiler clara y sin complicaciones. Por eso, nuestras condiciones están diseñadas para que el cliente conozca desde el principio qué incluye su alquiler y pueda disfrutar de su viaje con tranquilidad.

Contamos con presencia en las diferentes islas del archipiélago, lo que permite recoger y devolver el vehículo en numerosos puntos de Canarias y descubrir con libertad destinos, playas, pueblos y paisajes de cada isla.

En CICAR valoramos especialmente la confianza de nuestros clientes. Sus opiniones nos ayudan a conocer qué hacemos bien y en qué podemos seguir mejorando. Nuestro propósito es continuar ofreciendo un servicio de calidad, cercano y adaptado a quienes eligen Canarias como destino.

CICAR: alquiler de coches en Canarias para descubrir las islas a tu manera.

Ventajas de nuestro alquiler de coches

Written by the company

Seguro Todo Riesgo, sin franquicia
Nuestro seguro de alquiler de coches es gratuito y sin franquicia
Pago en destino y cancelación gratuita
No pagues nada hasta la retirada del coche en la oficina. Cancela gratis sin penalización
Kilometraje ilimitado
Recorre las islas sin preocuparte por el kilometraje...
Sillas y elevadores gratuitos
Si viajas con niños, tienes las sillas y elevadores gratis con el alquiler
Audiguías de las Islas Canarias
Reciba gratis nuestra Audioguía de las Islas Canarias. Descarga la App Audioguía de Cicar y disfruta de tus vacaciones con audioguía gratis!
Segundo conductor gratis
¿Quieres que tu acompañante lleve el coche?...no hay problema, añade un segundo conductor gratis a tu contrato
Entrega/devolución en el hotel
Si quieres, también disponemos de entrega/devolución en hotel * (sujeto a disponibilidad)
Mapas gratuitos
Llévate el mapa de la isla en la App Audioguía, o descárgalo desde la web...o mejor, pídelo en formato papel en nuestras oficinas de alquiler

Garantía de Calidad

Nuestros premios y certificados de calidad nos avalan

Visita nuestra web y podrás consultar nuestros certificados de calidad (Aenor gestión de la Calidad, ISO 45001, ISO 14001, iQnet...) así como los premios que hemos recibido entre los que destacan la Medalla de Oro del Gobierno de Canarias o el premio Fijet a la Mejor Compañía de Transporte que opera en España, entre otros. Por supuesto, las reseñas de nuestros clientes son la mejor carta de presentación.

Contact info

Ventajas de nuestro Alquiler de Coches

Seguro Todo Riesgo sin franquicia, kilometraje ilimitado, mapas gratis

4.6

Excellent

TrustScore 4.5 out of 5

53k reviews

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4.6

All reviews

(52,926)

1,220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best of the Best

The best rent a car company in Tenerife. For more than 7 year using this copmany three months per year... Very happy with the service)

21 January 2020
Unprompted review
Rated 5 out of 5 stars

Best experience ever.

I have used this company on more than one Canary Island and have found them to be outstanding. When booking on line I no longer use comparison sites because most other companies start with a price that increases as essentials are added. CICAR starts with a price and ends with the same price with no excess and fuss-free pick up and return. A bit more rushed at the airport understandably.

3 January 2020
Unprompted review
Rated 1 out of 5 stars

Very bad experience with CICAR

Was using CICAR in Fuerteventura few times and I liked this company,but last time in December it was really awful experience. Received less than half tank of fuel .The car was different than I ordered and eating lots of fuel.The car had lots of scratches and dents hovewer after report of the issues I was informed it is new car and I should not be worry about anything as I did purchased full comprehensive insurance! They ask me to return the car with the same amount of fuel in the tank or put full then refund will be made. I did return the car with full tank ,clean and in the same condition.Overall the people in customer service was impolite when I was returning the car. I ask for fuel policy and make sure no additional charges will be made as I mentioned the car had scratches and dents. No refund for fuel has been made.Very disappointed !!!!

1 January 2020
Unprompted review
Rated 5 out of 5 stars

Perfect!

Como siempre perfecto! / As always, perfect! / Wie immer, tadelos! Zoals altijd, perfec!. / Comme toujours, parfait! / Come sempre, perfetto!

26 December 2019
Unprompted review
Rated 5 out of 5 stars

Renting a car couldn't be easier!

Si buscas alquilar un coche en Tenerife, no busques más, mejor trato que en la oficina del Puerto de la Cruz no vas a encontrar. Recomendable al 100%.

If you are thinking of rent a car in Tenerife, look no more, you won't find anything better than Cicar in Puerto de la Cruz. 100% recommended.

25 December 2019
Unprompted review
Rated 5 out of 5 stars

the best service ever

the best service ever. Really can't complain about anything. No hidden fees. Always use Cicar. I think it's one of the oldest car rentals in the Canaries.

22 December 2019
Unprompted review
Rated 1 out of 5 stars

Was better last year.

Have rented from Cicar, Las Palmas, 3-4 times before. Everytime a good experience. This time they tried to charge 38€ for a 34€-car. They had only a few cars left that day, and was up to find someone willing to pay. But that someone was not me.

29 November 2019
Unprompted review
Rated 5 out of 5 stars

excellent service !

excellent service !

We couldn't close the booth of the car we were renting, and drove to another agency of Cicar, where they were helping us directly !
it was all a misunderstanding.
great service, and very friendly

27 November 2019
Unprompted review
Rated 5 out of 5 stars

The best rent-a-car company I have verr…

The best rent-a-car company I have ever hired! A total-covered insurance and a second driver are included in all the prizes published on the web, so you know exactly how many your trip is going to be. The cars are perfect and the staff is really nice. I totally recommend it.

La mejor empresa de alquiler de coches que conozco. Sus precios incluyen el seguro a todo riesgo y un segundo conductor, con lo que tienes claro lo que te va a costar desde un primer momento, sin que te intenten vender otros productos y servicios volviéndote loco en el último momento.
Los coches están en perfecto estado y el personal es encantador. La recomiendo sin lugar a duda

14 November 2019
Unprompted review

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