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Cicero's Reviews 

596
•
TrustScore 5 out of 5

4.9

Supermarket
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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging that keeps all delicate products completely safe and secure during transit. People also love the wonderful range of authentic items and the friendly, helpful communication provided by the team whenever order updates are needed. However, some people mentioned occasional delivery issues, such as couriers leaving parcels with neighbours instead of handing them over directly or experiencing minor transit setbacks. Shoppers deeply appreciate the prompt service and great value overall, but these occasional shipping hiccups are definitely worth keeping in mind before placing an order.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic selection and gorgeous... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and orders arriving promptly... See more

Service

People report positive experiences with service, highlighting efficient delivery and polite couriers.... See more

Quality

Customers expressed immense satisfaction with quality, highlighting the fantastic range of genuine Italian... See more

Order

Users describe positive interactions with order, highlighting the very easy ordering process and super quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful shop with access to lots of ingredients that remind me of my Italian Nonna's cooking when I was little. Wonderful communications team, who strive to keep you informed of any changes to order... See more

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

I gave Cicero's a poor review a few months' ago, justifiably on that occasion. However, I went back and, since then, the service has been speedy and perfect, so it is only right that I give them a fi... See more

Company details

  1. #1 of 24 best companies in Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...

Contact info

4.9

Excellent

TrustScore 5 out of 5

596 reviews

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4.9

All reviews

(596)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent quality, beautifully packaged, fast despatch, good communications, would highly recommend if you want quality and excellent customer service.

6 December 2024
Rated 5 out of 5 stars

In the middle of storm Darragh

In the middle of storm Darragh!
The order was dispatched promptly and was delivered on the 7th December, when winds were reaching speeds of 90mph. Beautifully and safely packaged, a brilliant service.

4 December 2024

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