Cicero's Reviews 

595
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging that keeps all delicate products completely safe and secure during transit. People also love the wonderful range of authentic items and the friendly, helpful communication provided by the team whenever order updates are needed. However, some people mentioned occasional delivery issues, such as couriers leaving parcels with neighbours instead of handing them over directly or experiencing minor transit setbacks. Shoppers deeply appreciate the prompt service and great value overall, but these occasional shipping hiccups are definitely worth keeping in mind before placing an order.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic selection and gorgeous... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and orders arriving promptly... See more

Service

People report positive experiences with service, highlighting efficient delivery and polite couriers.... See more

Quality

Customers expressed immense satisfaction with quality, highlighting the fantastic range of genuine Italian... See more

Order

Users describe positive interactions with order, highlighting the very easy ordering process and super quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful shop with access to lots of ingredients that remind me of my Italian Nonna's cooking when I was little. Wonderful communications team, who strive to keep you informed of any changes to order... See more

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

I gave Cicero's a poor review a few months' ago, justifiably on that occasion. However, I went back and, since then, the service has been speedy and perfect, so it is only right that I give them a fi... See more


Company details

  1. #1 of 24 best companies in Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...


Contact info

4.9

Excellent

TrustScore 5 out of 5

595 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(595)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good and easy ordering process

Good and easy ordering process. Shame there isn't a wider range of products as some other online wholesalers, one item was missed from delivery, and they refunded this. I would use again.

12 March 2025
Rated 5 out of 5 stars

Good variety of products

Good variety of products. Wall packaged and delivered in a reasonable timescale. 1 - 2 day options available if need stuff quickly like I did. Will definitely use again.

12 February 2025
Rated 5 out of 5 stars

Good fast service

Good fast service as normal. A couple of products were sent incorrectly but kept them nonetheless. Will order again.

12 February 2025
Rated 5 out of 5 stars

Brilliant!

Prices are competitive, choice of products is very good and delivery for free all the way to East Sussex. Brilliant!!!

1 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look